rience.

a, the driver for North Sikkim was very customer oriented and was very caring. He is an expert driver on those roads. Can never forget his Tibetan Chai at Chungthang. Special thanks to entire tourepedia team for supporting and giving us best experience of sikkim. Would like to suggest an improvement though on the itinerary. Sky walk at Pelling was not so far and it should have been a part of original package. I was surprised that it is not part of original package and has to pay extra for it. Going ahead, you should consider adding Skywalk in the package for pelling. Sikkim is a nature beauty and worth visit destination. Travel triangle together with tourepedia can be the preferred choice for travel enthusiasts.

d me by the end of the trip. There was a last installment of 6000 rs left and They harassed me for it as when I was trying to pay it I was facing a network issue as The hotel we were staying at had some issues connecting with the bank server network. Of which I even sent a screenshot of the unprocessed payment confirming that I was facing issues. After which they misspoke with me and kept calling me and messaging me the whole night, even after knowing that I have a flight to catch the very next day and had to leave at 4am. They even threatened me that If I didn’t lay right away they will not let me board my flight. All this disrespectful behavior after paying more than 1,14,000, and just for a small amount of 6000rs which I never denied that I wouldn’t pay. I was so disappointed and upset by the end of my trip. Such people spoil travel traingle’s name as their name is connected with you’rs kindly look into it and teach them on how to behave with customers.

y cab provided for transfer from NJP to Gangtok was nice. All others cab was not good. Drivers attitude of all cabs was good. All issues related with tour was addressed quickly by travel agent of We Care Holidays. Darjeeling trip was not managed well by local coordinator. Trip at zero point and kalapathar was on extra cost but still memorable.

anised. But later part of the tour went well with them getting information required in time. I think they are okay if you plan a short trip with them. Second half of the trip was good alongwith a good cab and cab driver at the service.

nd travel agent was also not able to solve that issue.

, best memory.

issed important spots due to things were not planned properly

ormed ur rep(nikki ) when we booked the trip we need good hotel with good comfortable accommodation 4 star and we paid for that for 9 people but the last day hotel booked in gangtok the royal heritage was not good its not a 4 star hotel and rooms were very small we find very difficult to keep our luggages in the room.when i called her and informed her she just disconnect my call in middle of conversation and never called me back just whattsup me.thats not a way to response to the customer.i felt i was charged for 4 star hotel and gave a bugtety hotel. We had good memories in the trip.All the driver was very nice (except the last day xylo driver u had sent ).Mr bharth u had arranged the cabs and all pass for was good and he done a great job

y itinerary so can be made more suitable. Cab driver from Darjeeling till End.

, conducting the tour. However tour operator, iSikkim's coordinator, Mr Samir Thapa was a very good, responsible person, so the tour went on smoothly. He always received phone calls at every time and helped us wherever needed. Had any tour operator beteays tourists, I do not know what will happen given a person like Mr Abhisek is in the post. Another suggestion is that hotel Twin peak at Lachen should not be in the list of hotels. It is just worst, their dining space, food quality and hospitality was the worst most. Special thanks to Mr Samir Thapa and Car driver-Mr Diplal, Mr Salim, Mr Manraj. All were very good, helpful.

erience with Sikkim Hills Tours and Travels was mixed - good in certain aspects and not good in some others.  Positives: - Got good drivers on most days, except one, and they were punctual etc.  - Hotels in Gangtok and Lachung were good. Negatives: - Biggest complaint - disconnect between what was discussed on phone and what happened in reality. During trip planning, Mr Krishna was very informal and had said "aap tension mat lo, sab ho jayega", but during trip the itinerary document was treated as sacrosanct although a lot of things which were discussed (promised) verbally never made it there and had a lot of inaccuracies. Moral of the story - don't take whatever Mr Krishna says on face value and force for inclusion of things in formal Travel Triangle itinerary.  - Hotel in Pelling was bad, had no water or power for most part of our stay, Sikkim Hills Tours and Travels never even acknowledged my problem when I brought it to their attention forget doing anything to get it fixed. - Lesser price of their quote for my trip was arrived at by cutting corners, that is excluding things which were included by other agent, so ended up being more expensive in reality

t Triasha was always available in case i had any query or issue. Also the travel cordinator Binod was very friendly & knows how to smoothly take us through our tour. Thanks Sai Tours & Travels for such a great travel experience & special thanks to Triasha. Hope to travel with you again soon.

uncooperative. Driver day first third and fifth nice specially day third and five, Hotel was as usual , ,service was good.break fast was ok. In Darjiling destiny was not in our favour . Due to cloud we could not see early sun rise, Rope way was closed due to machenical fault , could go to zoological garden due to rain. Best was Nathula paas, and from Darjiling to Baldogra air port journey.

urists in a state of anxiety is unacceptable. Moreover, the personnel kept lying to us incessantly spoiling the holiday mood for us! We paid a premium for a worry free experience but were let down by this agent.

s In every scenario possible when ever asked. They constantly communicated and asked about our experience on each day of travel. The stay was good but the hotel at Lachung was not at all good. Rest everything was good.