erience with Sikkim Hills Tours and Travels was mixed - good in certain aspects and not good in some others.  Positives: - Got good drivers on most days, except one, and they were punctual etc.  - Hotels in Gangtok and Lachung were good. Negatives: - Biggest complaint - disconnect between what was discussed on phone and what happened in reality. During trip planning, Mr Krishna was very informal and had said "aap tension mat lo, sab ho jayega", but during trip the itinerary document was treated as sacrosanct although a lot of things which were discussed (promised) verbally never made it there and had a lot of inaccuracies. Moral of the story - don't take whatever Mr Krishna says on face value and force for inclusion of things in formal Travel Triangle itinerary.  - Hotel in Pelling was bad, had no water or power for most part of our stay, Sikkim Hills Tours and Travels never even acknowledged my problem when I brought it to their attention forget doing anything to get it fixed. - Lesser price of their quote for my trip was arrived at by cutting corners, that is excluding things which were included by other agent, so ended up being more expensive in reality

nd finally decide on the package I wanted. Our trip was marred with the need to reschedule due to the IndiGo crisis and the support from the Travel Triangle team and the Travel Agent - Sierra Vacations - was swift and accommodating. We had thought that our trip was dead when the flight got cancelled but we rescheduled the flight to 2 days later and the agent was able to accommodate that like a charm. Once the trip began, it was as smooth as butter - there were no hindrances at all. This is a far cry from other websites like MakeMyTrip that sell holiday trips which are absolutely inflexible. And it is for this level of customer focused experience that I would definitely recommend Travel Triangle to everyone. On the hotels front, Magpie Pachhu Resort at Pelling stood out as the best in terms of the quality of the property, the service of the staff and the overall impeccable experience. The food at the restaurant offered a lot of variety and delivered in terms of taste and quality as well. The staff was the best - from reception, to house keeping to the folks at the restaurant - everyone were very polite, respectful and extremely efficient at their job. The Udaan Nirvana Hotel at Darjeeling also delivered very good service and a warm stay. The staff was professional and polite. The food was good. The only challenge we had was the access to and from the hotel itself as it requires a hike to reach the Darjeeling Mall Road and can only be accessed via foot. If you are in a rush and are not fit, this is gonna be a challenge. People should note that and be ready for before booking yourself to the hotel. Apart from that aspect, the spot offers everything you would want from a premium stay - the spa services were a great addition and the food was pretty good too. The Avianna Gangtok Prime Hotel was the final destination in our trip. Full marks to the location and accessibility to the WestPoint mall or the MG Marg (big shopping destination). However, it was the most disappointing part of the trip in terms of the stay. The service of the restaurant was objectively bad - they would not answer the call or disconnect the phone altogether. We need to reach out to the reception to get the help. You order food for 3, they wouldn't give you enough cutlery. You order tea, they only serve you the potential and nothing else. You cannot reach out to them for follow up as they are unavailable. Even when you reach them - an achievement, they are barely responsive and dismissive. You have to do multiple followups to get your house keeping done. The only saving grace is the folks at the reception who are accommodating and help coordinate when other services are dysfunctional. Lots of scope for the place to improve on. The transfers and the cab drivers we get change from destination to destination. The transfer to Darjeeling was in a different vehicle and the tour in Darjeeling was a different one. They drivers were professional and decently patient with us as we hoped different places. The best driver experience was when our Sikkim trip began where the driver was an extremely positive and nice individual who would constantly offer information about the cultural history behind the places we were visiting and the things we should try out in the spots. He was with us through out the Pelling trip and the transfer to Gangtok as well. Overall, this was another one of a great trips planned and executed via Travel Triangle. Pelling was certainly the best portion of the trip and ironically, this was the part of the trip that we never intended to add but was something that the travel agents suggested we do in the trip. The natural and picturesque beauty, fresh air and a great stay definitely the best part. My six year old was excited to see all the birds up close in the bird sanctuary. We loved the Orange Garden and the access to the river from the garden itself. But the monastery near the skywalk was definitely one of our best memories.

g hotel : Udaan Tashi Gakhil resort where there was no electricity whole night in chilling cold. But staff there was still good so no issue with their service. Rapti from Sai tours and travels was also helpful and responded promptly to our queries and solved them on urgent basis. Whole trip was Amazing and memorable but Zero point in North Sikkim was the highlight of whole journey. One must never skip North Sikkim while visiting Sikkim.

eir team was incredibly professional, responsive, and attentive to every detail. They customized our itinerary to match our interests, and everything was organized perfectly—from accommodations and transport to guided tours and local experiences. The staff were polite, knowledgeable, and always ready to help, even during the trip. Their local expertise made a huge difference—we got to explore hidden gems and offbeat destinations that we would’ve never discovered on our own. What impressed me most was their commitment to quality and customer satisfaction. They genuinely care about making your journey memorable, and it shows. Specially the behaviour of the owner Mrs. Aniketa Bhattattacharya is awesome. Highly recommended for anyone planning a hassle-free, enjoyable, and unforgettable trip! Will definitely book with them again

xi driver before even start of trip inclusion like Parking ticket etc 3. Ask for a driver who is comfortable speakin g in your known language since the driver in such packages are not only expected to drive but also explain the tourist about the spots Pellimg was good I wish I had taken namchi Don't expect much from darjeeling one day is enough for that

transportation, everything was taken care of. Team was in touch 24 x 7, always ready to help with any queries I had. These were the best 6 days of my newlt married life, thanks to travel triangle.

eries, majestic mountains, and pristine lakes made every moment a treat for the eyes. The people of Sikkim were incredibly warm and welcoming, making our trip even more enjoyable. We were impressed by the cleanliness and organization of the places we visited. The local cuisine was delicious, and the hospitality was top-notch. A special shoutout to the scenic views of the Himalayas, the tranquil Tsomgo Lake, and the stunning Gurudwara in Lachung. The Pelling monastery and the Pemayangtse Monastery were also highlights of our trip. Thank you, Sikkim, for an incredible experience! We'll cherish the memories forever." Thank Sai tour's and travelss

. Extra money due to natural calamities, ideally this should not be on the traveller

se but was short staffed who weren't very cooperative. The accomodation at Darjeeling was outside town but one can see the peaks from room. However due to local festival staff was very short staffed limiting severely meal options. Wish the travel agency expected to know situations on ground should have suggested something like std hotel inside town. Viewing Kanchenjunga from homestay room at Darjeeling. Orchid show near accomodation at Gangtok

ing Nathula, the drive through the misty mountains in gangtok and Darjeeling

tunning. The itinerary was well-planned, covering major attractions like the Darjeeling Himalayan Railway, Ghoom Monastery, Batasia Loop, and the tea gardens. Accommodation was comfortable, and the local food was a delightful highlight. Our guide and driver were professional, punctual, and knowledgeable. Thank you for organising a smooth and memorable trip. I look forward to travelling with your team again.

ing resolutions provided. Will surely recommend to travel with them.

to make our trip memorable by being in constant touch during the trip and customizing the itenary according to the preferences on the go. We had a VIP travelling with us and she made sure that we get best hospitality services. I can not imagine a better trip in the given budget. Sikkim is the most loving state I have ever visited and thanks sharmila and travel triangle for giving us memories to rejoice for long.

ll this without having the head ache of contacting individually different travel agencies to get the best deal. The day long trek organised by Ace Travels based on our request and the prompt action taken by Ace Travels to organise alternate places to visit and making the alternate Hotel bookings and other arrangements when the three days trip to North Sikkim was not possible due to road getting blocked by rains.