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Displaying 11 Testimonials
Rashmi Bhatia
Mumbai, 23 days ago
We went to Japan for a family vacation through Wanderbird. Raunak and his team customised the perfect itinerary for us and made sure that we had a seamless experience. Raunak was always available...
for every little query before the trip and even when we were in Japan we could reach out to him anytime. It’s one of the most memorable trips that we have had and a major reason for that is the guidance and assistance received from Raunak. Wherever we go next, it has to be through Wanderbird. Keep up the good work.
SS
Srishti Sehgal
Ashburn, 5 years ago
Visited Japan from 30.1.20.to 6.1.20. All the bookings were planned by Ms Divya of Booking World. She took personal interest in my case and daily she used to talk to my twice daily regarding my ...
itenery. She did it because I am a senior citizen and solo Traveller.
Best part of the visit was visit to Mt Fuji and robot restaurant. I visited so many gardens and learned the Japanese way of landscaping
VT
Vailina Tulsani
New delhi, 5 years ago
Nicely Planned Trip. Very proactive team, with continous support on call. I would recommend Booking World for international trips :)
R
Rohit Rohit
Delhi, 5 years ago
It was wonderful experience going with Booking World team.. Everything was planned perfectly. Tour guide helped us throughout the trip and was available 24*7 over the call for any help. Highly r...
ecommend to book it through Tanisha from Booking World. Thanks.
YM
Yash Morajkar
Mumbai, 5 years ago
Had a good trip and enjoyed a lot
RD
Rahul Deshpande
Mumbai, 5 years ago
Destination Japan 13th December,
It was extremely planned trip and went without any hiccups.... The itenary was well thought of. The coordination was extremely wonderful from both sides,...
Special thanks to Sachin, Nitesh and Shubhangi. Special thanks to Hiroshima Guide Mrs Nobu. One of the excellent guides.
A
Aradhanapia
Bengaluru, 5 years ago
Thanks for a nice trip. There were many positives and nice / polite helps which enables this marvelous trip. If you want an appreciation mail, We can give a detailed one separately.
In this mail...
we are concentrating on improvement points. There were several errors and faults/gaps that could have been easily avoided.
Overall we would like to rate the trip as 3.8 out of 5 scale regarding your help and service.
The points to be noted.
1 ) In the bus from Haneda airport the driver asked " which Apa hotel you are going ? ... There are many Apa Hotels ?
You should have told us ( Aradhana Family and the driver ) that the Apa Hotel near Nishi Shinjuku Gochome station is where we are going. I am attaching a screenshot from google maps in this discussion. You can help your customers with these kind of screen shot maps.
As we were not sure, the driver found out with lot of trying with Japanese maps.
2 ) In Haneda airport we were busy locating the driver and searching for data card, so that we can establish communication. The condition that Tokyo metro pass can be activated only from Haneda airport was a big error choice from your side. We missed that and lost that pass fully. Metro train pass can be easily bought anywhere. You should have left that option to us, in case the driver did not turn up.
3 ) For Tokyo tour the bases leaves from a building next to Shinjuku police station. The police station is very prominently known by all. While searching " Love Building " or Love sign or Love statue in front of some building we realized that almost everyone does not speak English, nor there is any building named as " Love Building ".
It was 1 chome Building and on the Footpath LOVE is made by structure.
3 ) At Toyoma no one speaks English. The Boys and Girls, Men and Women in Hotel counter also do not speak English. There was big confusion to realize that our rooms were booked the Number to Annex building 1/2 km away in Toyoko Inn Hotel chain and not in the main one near the station. If it was in the building near the station it would have been only 1 km walk with lots of luggage. We had to walk 1/2 km more.
There was no lock in the bathrooms of the rooms to Toyoko Inn Hotel ( annex 2 ). These kind of rooms are dangerous as can cause major misunderstanding is someone enters the bathroom, while someone else is using it.
4 ) At Nagoa The Red Planet Hotel was very nice. But very far from Main Railway station. You should have advised us to go to the Hotel by Taxi from Station. We took train to a small station and then walked more than 2 km with luggage, as we were not sure of the best choices.
5 ) In general try to communicate to people with description of multiple landmarks.
Your decision of sending our passports to Bangalore office after being rejected from Delhi should have been told to us. We were not aware of these decisions taken by you. We came to know about Visa delay very late. As per our understanding of dates, you sat on our passport, without any action for almost 1 week,( at Gurgaon ) and then rushed around. This is the main reason why we rated your service as 3.8 out of 5.
Thanks and Regards
Aradhana and Subhashish
AS
Arun Srivastava
Mumbai, 5 years ago
The programme was meticulously planned & executed.The response to enquiries were very prompt & specific.Thank you Nishant & Aya for the great personal touch & making our holiday memorable.
CitrionTravel Agent
Thank you Sir, It was a pleasure serving you. Hope to organise many such memorable tours for you.
PB
Padma Balasubramani
Chennai, 5 years ago
Travel agent in Japan was very un-cooperative. She wasn't reahable whenever we called her m neither she guided us when we needed help
Citrion travels was very friendly and helpful. They organised...
the iteneary very well and the choice of hotels were good
AS
Ajay Sood
New delhi, 5 years ago
Travel Triangle an awesome portal for tailor made trips. Quotes by travel agents were so much competitive giving first impression the information is being shared amongst agents. However, I got b...
est price for my trip. Thanks Travel Triangle and Booking World for tastefully planning and executing the trip.
Booking WorldTravel Agent
Thanks a lot Mr Sood for sharing your experience. Booking world team will be always happy to take care of your travel needs and will ensure memorable holiday for you and your family.
S
Sanjeevj
Mumbai, 5 years ago
Expt for the bullet train ticket issue. Every thing was perfect. Mr Ajay from holiday aces was v cooperative. In fact he resp my calls at odd hrs From Tokyo. I got reimbursement of my ticket ...
promptly from travel agent. Over all nice experience.
Robot resto show. Hotel at Osaka. And. Food testing tour of osaka
Holiday AcesTravel Agent
Thanks for your Feedback.I am sure it will help us plan future travels for you and others better.
Regards,
Team Holiday Aces
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