the agent failed to provide critical information that significantly impacted our trip. Seasonal Information Missing: Our primary intent for visiting Meghalaya was to enjoy its famous waterfalls. However, none of the waterfalls had water during our visit—something the agent never mentioned. We specifically altered our itinerary to include a river trek near Mawlyngbna, only to find out on arrival that the area was dry. Such details are fundamental and should have been communicated upfront, allowing us to adjust our plans. Itinerary Mismanagement: The agent scheduled our Double Decker Trek on a Sunday, despite it being well-known that the trek is not operational on Sundays. This could have wasted an entire day had it not been for our driver, Musaddik, who noticed the error and rearranged the trek for Saturday. This level of oversight is unacceptable from a professional travel planner. Missed Opportunities: Another significant lapse was the lack of guidance regarding the Maa Kamakhya Mandir. We were not informed about the necessity of VIP tickets, which need to be purchased a day in advance. As a result, we couldn’t enter the temple and had to settle for seeing it from outside. What Went Well: Despite the agent’s shortcomings, we appreciated our driver, Musaddik, who not only ensured our safety with excellent driving but also suggested some good spots to visit, adding a positive touch to the trip. Suggestions for Improvement Transparency: Provide detailed seasonal insights about destinations to help travelers make informed choices. Accuracy: Verify operational schedules of activities and ensure itineraries align accordingly. Proactive Guidance: Offer information about essential bookings, like VIP tickets for temples or special activities. Had we been informed well on the seasons, we would have included Kaziranga National Park, our experience would have been much more fulfilling. While we enjoyed the beauty of Meghalaya, the lack of proper planning by the agent dampened our trip’s potential.

definitely book my next trip again from this agency only. Special thanks to Shashank for giving me comfort as i was traveling first time with my mother. And being female travellers, we really felt safe. Thanks Nikita for answering all my questions prior to the booking.

ved since some of the places couldn't be covered due to time and weather

ile we had already paid. Anyway it got sorted. But that's exactly what we did not want. Driver was prompt in his service, Car was good. But i believe there are multiple vendors getting involved in the process, which may not go well for the customer. Overall the trip was wonderful, Hotel accommodation we booked it ourselves, so no feedback to be given there.

Helped us to get shigra darshan in Kamyakha temple..was cordial till end .had some glitches with cab given which were resolved eventually.. overall excellent trip we had..Thanks to Shashank.

of adventure. This was one of the unforgettable trip for us.

xt day, but then the travel agent changed the driver after 2 days and the new Cab driver was really good which actually made our trip way better. Also one more review I want to give is Agent should guide us about the hotels we are selecting which should be near to the location we are travelling the next day, so the travel is less and we can explore more places. Elephant Safari, Elephant falls, Noigrat Trek & Dawki River & Candle Light Dinner some of the best memories.

e the support of our agency contact person Sizra even during Diwali days. Blue lagoon plunge near double decker root bridge

tructure is still under development in this part of Arunachal, hence I had low expectations. Some places were exceptional in terms of hospitality while others were not. The Travel agent was however helpful and ready to serve. Trip to Bumla, Sela Pass and Dirang

not able to prod the agent to respond in time. The response could.have been better

ion with the driver, so obedient, courteous and experienced in hilly terrain. Except the hotel provided in Shillong was within city, the approach was congested space. Accommodation in Khaziranga, Cherrapunji and Mawlynnong was also good.

ti, shilong,cherrapungi, mawlung etc, Everything is good