proactively

are comfortable.I highly recommend Bina travels

lpful and professional Suman provided detailed information about the itinerary, accommodations, and inclusions in the package. She patiently answered all my queries and customized the trip to fit my preferences. The booking process was seamless, and she kept me updated at every step. In Gangtok, we visited places like Tsomgo Lake and MG Marg, and in Darjeeling, the sunrise at Tiger Hill and a ride on the Toy Train were the highlights. The itinerary was perfectly balanced, giving us enough time to explore and relax. Suman stayed in touch throughout the trip to ensure everything was going smoothly. She was quick to resolve minor hiccups, showing genuine care for our experience. Bina Travel and Suman made this trip memorable and hassle-free. I highly recommend them to anyone planning a trip to Gangtok and Darjeeling. Their professionalism, attention to detail, and friendly service are truly commendable. Thank you, Suman and Bina Travel, for an unforgettable vacation! In Gangtok, we visited places like Tsomgo Lake and MG Marg, and in Darjeeling, the sunrise at Tiger Hill and a ride on the Toy Train were the highlights. The itinerary was perfectly balanced, giving us enough time to explore and relax.

rom agent

ustomer support executive changed on the day we started our journey. They didn't even talked once to check whether there customer reached or does customer facing any issues. Travel triangle will only chase you until you book the tour, once your booking and payment is done , they don't have anything related to you and you will have manage everything on your own. Please take care while booking from travel triangle. Travel agent was very helpful. It was Great tour. Jeremy travels and specially the person we were in contact with was very helpful and supportive. I would suggest other travellers to book from Jeremy Travels. Thank you

stance she has been there on call or message Kudos to Ayushi Upadhyay. Keep up the good work

d a customized tour, so I had to update my itinerary quite often, but they were very upbeat about it. The arrangement was spot on, the hotels were exactly what we expected to be like, the drivers too were very cooperative and helpful, always on time. The transport facility too was excellent, we were able to fit all the luggage easily and the ride too was comfortable. Special call out to Manisha ma'am as she was the one I was in touch with the most right from booking to the completion of my tour. She was always there to assist me and with a big smile on her face. Thank you for guiding me with the itinerary and hotels. Special thanks to Karuna ma'am for coordinating my entire tour. Overall, I was highly pleased with their services. If you ever plan to visit Sikkim do get in touch with them, I would highly recommend Bina Travels.

zed travel package as per our need. My overall trip experience was good. Ms Suman assisted me throughout the journey from booking till completion of the trip. The driver assigned to us was very experienced and safe. I recommend Bina travels for travelling to Sikkim & Darjeeling.

eds were taken care of. Would definitely recommend this company for their exceptional service and customer-first approach.

ble and seamless. The hotels recommended were comfortable. While the support from Rimi throughout the trip was great, there is room for improvement in coordinating with the drivers to ensure smoother transitions. Overall, a reliable agency for planning your travel, and we would consider booking with them again!"

ty, culture etc. Special thanks for our safe journey. Wish to enroute, deroute and reroute again with all of you.. Thank you Travel Triangle and Unexplored Team (@Rohit and @Avishkar Tiwari) working for us in background and ensuring our memorable trip.

uld be challenging one .However all thanks to Sierra Vacations and specially Kunal Singh ji for the perfect planning and execution of the trip. I remember having dialled Kunal ji several times late in the evening as well as early morning but he was always available and out issues were resolved immediately. All thanks to Renuka ji also for planning the trip early on .A couple of things here and there could have been better but at the end of the day I feel glad to have chosen Kunal ji and Sierra Vacations for our trip .The vehicles provided were good as promised and hotels were cosy.Thanks to the team for making our trip memorable Special to mention the Golden Sunrise and Spa hotel in Pelling is a fantastic one. The service quality and hospitality is awesome .Special thanks to Sheetal and her friend ( cant recall her name)

ccepted byTravel Triangle after visit and cross check. Because in the name of buffet system keeping only poori masala and bread. Compliment to be as per star rating given in the quote. But we are delighted by our coordinator mr kunal singh. Darjiling 2days enough to visit not.much to see. Toy train waste of. money and time because its only inside city which covers surrounded by hotels and trainage. These are all. inputs The arrangement made by Mr kunal is excellent . any issues and any time.he will be ready ro resolve mainly driver issues. The travel plan suggestions were good, the contact person mr kunal singh is excellent service, kind in nature and support given during entire trip till departure is superb. ravangala park is very nice .

pful and attentive. They took the time to understand my preferences and tailored the trip to my exact needs. I appreciated the personalized touches by Ayushi Upadhyay ( our tour planner). She helped us to choose the route correctly, even though she helped us to change the whole itinerary before our journey date. Which was undoubtedly professional. Though it cost us little more than we expected. Overall, they provide good homestay with good views, except one hotels, which we have provided the feedback for other customers. Which I mostly like whenever we have little issues they solve with less time. With all the experience we would choose unexplored travel for our future trip. Help to change the itinerary before our journey date due to route permission. Help us to check with owner where they have some discrepancy.

od both in Sikkim and Darjeeling. One feedback is that, the driver co-ordination needs to be more proactive. Otherwise it was a great trip Sight of Kanchenjunga from my Resort balcony.

es and local attractions. The vehicles were clean and well-maintained and enjoyable journey throughout the trip. However, I have two suggestions for improvement: 1) Provide Driver Details in Advance: It would be helpful if you could provide the details of the driver (name and contact number) for the next day's trip a bit earlier, preferably the evening. This would allow us to directly communicate with the driver in case of any queries or changes to the schedule, making the process more efficient and stress-free. 2) Clear Communication for Sunday Trips: During our Sunday trip, we faced some confusion .To avoid any issues regarding cab payments or service, I suggest ensuring clear communication for trips on Sundays or any day when the office might be closed. It would be great if there were a designated contact person or an emergency number we could reach out to in case of any concerns, particularly regarding payments or service-related matters. Thank you again for your service, and I hope to see this small improvement implemented for an even better experience.