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R
Rakesh
Bengaluru, a year ago
We thoroughly enjoyed our trip to Thailand. Nikita had carefully planned the itinerary for the 4 places - Pattaya, Bangkok, Krabi & Phuket. She even accommodated our request for a family show in ...
Phuket at a later point of time before starting the trip. Her senior Tarun also helped in a couple of situations where we faced minor glitches during the trip.
Pros :
1. The places selected as part of the itinerary were very scenic and we had a fabulous time in all these places. The islands in Krabi were beautiful and picture perfect which we thoroughly enjoyed.
2. The choice of hotels were very good, specially the one in Phuket where the room had direct entry to swimming pool from the balcony. 10/10 for this.
3. The support and responsiveness received from Nikita while planning the itinerary. She was very patient, listened to all our queries patiently and tried to accommodate our requests as much as possible within the budget that we had agreed upon.
4. OnTrip app had all the details day wise for the itinerary which helped us to keep a track of everything. For all the support needed during the trip, it helped us to reach out to the concerned team on time.
5. The private vehicles assigned during the trip was spacious and comfortable for us 5 adults and 2 kids. It was also neat and clean and we faced no issues during transfers from one place to another.
Couple of feedback that I would like Navigatio to consider and accommodate in the future. I won't exactly call these points as Cons, but merely feedback to make their services even better :
1. We didn't have lunch breaks for couple of days when there were internal transfers from one place to another during the trip. Upon informing the driver, he refused to stop for lunch stating they have not been informed to stop anywhere for lunch. We had two small kids aged 4 and 7. This is something that can be planned better as part of preparing the itinerary for families with kids.
2. We had an internal flight to catch from Bangkok to Krabi early in the morning. The driver who was supposed to pick us up, parked his vehicle at the fag end of the hotel parking lot and we were not aware whether the driver has arrived or not. He should ideally have informed of his arrival in the reception. We were a bit confused for sometime searching for him. Finally we located him after sometime sitting inside the van with doors and windows closed. We informed this to Tarun who took cognizance of the same and ensured we didn't face any more glitches during the trip.
Barring the above couple of minor glitches, our overall experience was smooth and we had a very good trip with lots of good memories for a lifetime. Thanks to Nikita, Tarun & the entire Navigatio team for arranging this trip for us and to Travel Triangle for giving us this interface to book the trip !!
S
Sanjana
Bengaluru, 3 days ago
Our trip to Bangkok, Chiang Rai, and Pattaya was fantastic and exceptionally well-organized. Everything from the hotel transfers to the city tours happened exactly as planned. A special shout-out...
to our driver for the Chiang Rai portion—he was professional, always on time, and made the long journey very comfortable. The sights, especially the temples in Chiang Rai, were highlights for us. Highly recommend this tour for anyone looking for a stress-free Thailand experience!
AS
Aditya Srivastava
Delhi, 4 days ago
Trip was fantastic…. Raisha was very supportive throughout the trip as well as operation team also.
Room of Naina Resort was little bit confined that could be upgraded.
Also I would recommend...
to go with travel triangle.(especially book trip through Raisha of holiday paradise)
J
Jeeva
Chennai, 6 days ago
Our trip is very nice. We are very satisfied
Nice
GN
Garg Neeraj
Delhi, 9 days ago
Thailand was an absolute dream! We had an incredible time exploring Poda Island, Maya Bay, and the Phi Phi Islands. The adventure activities like river rafting and the ATV rides were highlights o...
f our trip, and we’re leaving with amazing memories and photos.
However, our experience at Naina Spa and Resort was the complete opposite. The staff behavior was unprofessional and rude, and the service was overall pathetic. It was a major dampener on an otherwise perfect vacation. While Phuket is stunning, this resort made our stay quite miserable. I would recommend enjoying the sights of Phuket but staying elsewhere.
We have some best memories from Phi Phi Island, Poda Island and Two Bay beach.
I would like to visit Thailand beach and beauty again.
PK
Piyush Kl
Ahemdabad, 9 days ago
The itinerary was scheduled in a very hectic manner, as if the focus was only on achieving targets rather than ensuring a comfortable travel experience.
Insufficient time was allotted at most loc...
ations, which did not allow travellers to properly enjoy or explore the places.
The food arrangements, especially for Indian cuisine, were not managed satisfactorily.
AD
Ashutosh Deshpande
Mumbai, 10 days ago
Good
DR
Divya Roopa
Hyderabad, 10 days ago
Hotels are little far away for the city. Otherwise everything is good.
R
Renjikthomas
Bangalore, 11 days ago
We recently returned from a wonderful family trip to Bangkok and Pattaya, flawlessly organized by Trave Terra at TravelTriangle
From the start, the booking process was incredibly efficient, takin...
g the stress out of the planning phase. What truly set this apart was the support from Vikas during the trip; when we encountered a minor concern with our hotel, the Vikas stepped in immediately. Having an agent advocate for us on the ground was a massive advantage and resolved the issue instantly. Even any concerns he answered promptly giving us satisfactory resolutions.
All arrangements and logistics were handled with precision, and the communication throughout was consistently transparent and proactive. Thank you for being a reliable, professional travel partner for our holiday
TR
Tiwari Roopak
Bengaluru, 14 days ago
Everything was well arranged and managed. Team on one trip was great and responsive. The karabi cha da hotel was not a satisfactory choice. Bathroom shower was defective and was not attended desp...
ite requests . Alternate arrangements could have been made. There were slight coordination issues between teams working but resolved after discussion.
Overall a very good travel experience. Thanks to Kush ji and his team.
R
Ritesh
Kolkata, 19 days ago
Hotels provided were at good location and with good amenities , only PJ patong hotel service were not good .
SY
Shraddha Yadav
Mumbai, 20 days ago
we have done 6night and 7 days trip to Thailand that is krabi and phuket. The hotel which they have given me in krabi was andamanee resort and spa which was extremely pathetic with poor staff an...
d service. there was only one women who was doing everything. she was rude at the same times not at all helpfull. They should learn what is called hospitality.I wont suggest anyone to go at andamanee resort if you are in krabi. vibe was 0 /10.
on the other side hotel in ohuket was extremely wow. hotel named naina resort and spa. hospitality was great vibe was 10/10. staff was too polite. It was very difficult to leave that place while going back home. food was good . truly amazing.
Travel agency have given us very good service everything was on time also they have cleared all of our queries. they used a app called ON TRIP and that was very easy to use and understandable. all the cabs were on time the service was on point.
i will give 3.5/5 star . only because of annoying and pathetic andamanee resort and spa. Please remove that particular hotel from you list . Thank you
KF
Khalid Fazlullah
Kolkata, 20 days ago
Good Services overall, availability across odd hours should be improved
R
Riya
Pune, a month ago
Travel was awesome except the hotel of Pattaya and Bangkok was not good, how it showed in pic , it was totally different in real
Travel experience very good and agent was very dedicated and whene...
ver I cald he replied at that moment
A
Abhilash
Pune, a month ago
Travel triangle representatives should be actively involved during the whole process. They just send a payment reminder. Since customer is booking with Travel triangle it’s their duty to keep eye...
on everything. If something does not go well with agent then it’s difficult to connect with Travel triangle as they just don’t know the whole story. This needs to be improved on priority basis
Shubham Khandelwal
Delhi, a month ago
Everything was very well organised. I didn't have to do anything from my end.
CA
Cool Amansolanki
Delhi, a month ago
Everything was amazing
SP
Sweekar Patil
Mumbai, a month ago
Overall good
Phi phi islands trip
CP
Ceuzita Pereira
Goa, a month ago
It was agood holiday
SK
Sadashiv Kunder
Mumbai, a month ago
All was good
RR
Rukmani R
Chennai, a month ago
Travel triangle will always be the cheapest and the bestest travel app I have ever seen.
NB
Nitin Bhola
Delhi, a month ago
All Good
Everything
N
Nilayadhikari
Ahmedabad, 2 months ago
All good
All
AA
Architects Adg
Delhi, 2 months ago
fantastic & timely support by travel triangle group...
Clipago Travels (a unit of Clipago Private Limited)Travel Agent
thankyou for amazing feedback sir . but one of people who cancelled the tour in your group named rohit shah put a negative and disguised comment on our triadvisor page. please ask rohit to correct the review
Praphul Kumar
Pune, 2 months ago
The trip was very well organised, with good hotel selections and timely transfers throughout the journey. All details were shared well in advance, which made the travel smooth and stress-free. Ov...
erall, I am very happy with the coordination and service provided.















