positives, the hotel in Varanasi was comfortable and the food quality there was genuinely good. The evening Ganga Aarti and boat ride were well arranged and enjoyable. Once we reached the temple, the VIP darshan moved efficiently. The driver assigned to us was polite, respectful, and drove safely throughout the journey. He remained courteous in his interactions and, in certain instances, such as recommending a battery-operated rickshaw in Ayodhya, his suggestion improved local mobility. The final airport drop was smooth and punctual. There were certainly good elements in the trip. That said, the operational gaps were too consistent to ignore. The vehicle provided for the tour carried a white number plate rather than a commercial yellow number plate, which immediately raised concerns regarding compliance for a paid tourism package. While I am not making legal claims, this is not what one expects when booking through a structured travel platform. From day one, there were coordination inefficiencies. At the airport pickup stage, there was confusion before we connected with the driver. More concerning was the recurring pattern across cities where the vehicle would be parked 200–300 meters away from entry points, and we were asked to walk — sometimes on uphill gradients — despite traveling with a six-year-old child and a senior citizen. This was not an isolated instance but a repeated approach in Varanasi, Prayagraj, and Ayodhya. In multiple cases, when I insisted, the vehicle was able to drop us significantly closer, which indicates that proximity was possible but not initially prioritized. Guest comfort should not require negotiation at every stop. There were also serious itinerary execution issues. Several temples and locations listed in the confirmed itinerary were not initially covered in Varanasi. I had to proactively message and escalate to ensure those places were included. When I first raised the concern, the response was not particularly reassuring, and it gave the impression that coverage of listed items depended on my active monitoring rather than structured planning. If a customer books a package tour, it is precisely to avoid having to supervise execution. Additionally, Subah Banaras was mentioned in the itinerary but never conducted. In Ayodhya, both Saryu Aarti and the laser light show were listed despite occurring simultaneously at different locations several kilometers apart, making it practically impossible to attend both. Listing mutually exclusive events in a fixed itinerary reflects poor feasibility planning. In Prayagraj, Akshayavat was attempted without prior confirmation of operational timings and was found closed upon arrival. As a result, we had to reschedule it to the next morning, which forced an early hotel departure at 7 AM. Although breakfast was included in our booking, we were only able to have minimal items because of the sudden schedule adjustment. This disruption was avoidable had timings been verified in advance. At Anand Bhavan, the vehicle was parked approximately 250–300 meters away on an uphill stretch, and we were asked to walk. This was physically inconvenient and avoidable. Only after repeated insistence were closer drop-offs accommodated at later stops. The VIP darshan arrangement, while smooth once inside, appeared to be handled on the spot. Tickets were purchased after arrival rather than pre-arranged. I had clearly requested an all-inclusive package, and yet multiple payments were made on-site. If certain charges are excluded, that should be transparently communicated beforehand. The experience felt reactive rather than professionally pre-coordinated. In Ayodhya, the hotel was seemingly unaware of our arrival at the time of check-in, and we were made to wait approximately thirty minutes for room allocation. The room condition was underwhelming, with visible stains in the bathroom and a non-functioning AC. The breakfast area the following morning had a noticeable mosquito issue. While we chose not to escalate on-site due to fatigue and tight scheduling, such basic quality control and coordination are responsibilities that fall within the agency’s oversight when curating a package. Additionally, although the quotation mentioned a driver-cum-guide, the experience largely reflected a driver-only role unless I specifically requested coverage of listed locations. To be clear, the individual driver remained courteous and cooperative; the concern appears to stem from insufficient briefing and planning standards at the agency level. In summary, the issue was not attitude but execution discipline. There were good moments in the journey, but the repeated need to insist on closer drop-offs, monitor itinerary coverage, verify timings, arrange practical logistics, and absorb unplanned disruptions significantly reduced the value of what was positioned as a structured, all-inclusive 5N/6D package. When a customer chooses to book through a platform like Travel Triangle, the expectation is professional coordination, proactive planning, feasibility-aligned itineraries, and comfort-oriented logistics. This trip had potential to be excellent, but the cumulative operational gaps made it merely average. I hope this feedback is reviewed seriously and used to strengthen quality control and partner accountability standards going forward.

pport all the way Very memorable journey. Completely satisfied with TT and travel agent.

iya, Magampura eco village resort at Yala were the best properties. As far as improvements are concerned: Hotels at Kandy was below average on all parameters. Food at Nuwarya Ellia hotel was below average, howver, they accommodated indian food request Most importantly, we should have been allowed freely to choose government authorized operators for whale watch, Madu boat safari , polonurwarya city tour who offered tickets at half the price compared to Glamour asia recommended operators. No such restriction was mentioned in the itinerary Also, we had to book tuk tuk at Merrissa as cab was not available for whole day Several places mentioned in itinerary were not covered on one pretext or another eg Ambuluwawa. adam peak, Zip line etc. On the other hand, we were charged 10K LKR for polonurwa sight seeing in lieu of village tour and cultural programme in which we were not interested Lastly, we should have given flexibility to adjust time for sighseeing spots a little eg some spot is more appealing than the other Overall it was a good trip and well organized Thanks to Travel triangle and its partner So many of them eg Lion Rock, Nuwarya Elliia, merrissa whale watch, tea lounge, gem making, Hibiscus beach resort with priavte area, lotus tower at colombo .. so and so forth

reat hotel. Thanks to Turn on vacation. We will go again other trip in different places. Thank you Sandeep sir..

well planned, the hotels were comfortable and the car provided was clean and well maintained. The first driver was driving safely, but due to a communication barrier as he did not understand English we requested Amish to change the driver if possible. He was very understanding and promptly arranged a replacement. The second driver was excellent, polite, helpful, and very professional. He informed us in advance about PM Modi’s visit and suggested that we leave Rameshwaram early to avoid any inconvenience. Thanks to his timely guidance, we were able to plan accordingly and reached Madurai Airport on time without any stress. He also arranged a panda at Rameshwaram Temple for us, which made our darshan smooth and very special. We had a truly great darshan experience. Overall, everything was managed efficiently and smoothly. We truly appreciate Amish’s quick response and support throughout the trip. We are very happy with the service and look forward to booking more trips with Hover Journey and Travel Triangle in the future.

ess and truly enjoyable. A special heartfelt thanks to Rajesh Rajak Uncle and Bhaskar Sharma Uncle for taking such great care of every detail and making sure we were comfortable throughout the journey. Highly recommend Rhino Holidays to anyone looking for a perfectly organized and easygoing travel experience. Can’t wait to plan our next trip with you! ✨

ost like a gentle hand guiding us through the city of light. Rhino Holidays brought comfort, safety, and thoughtful planning to the journey, turning it into a meaningful pilgrimage rather than just a trip. I sincerely appreciate their support and would gladly recommend them to anyone wishing to explore Meghalaya with a steady, reliable companion in the background. Eventually They are very friendly in nature & supportive all the times

ney comfortable and stress-free. The team was cooperative, responsive, and took care of all our requirements throughout the trip. Thanks to Rhino Holiday, our family tour became truly memorable. Highly recommended for anyone looking for reliable and well-organised travel services.

ino Holiday, keep your excellency and best services to the customers. Jai shree Krishna

r Rituraj is so polite and friendly that made our trip better. Our travel agent Megha is supportive and good listener.

to our driver for the Chiang Rai portion—he was professional, always on time, and made the long journey very comfortable. The sights, especially the temples in Chiang Rai, were highlights for us. Highly recommend this tour for anyone looking for a stress-free Thailand experience!

sightseeings. Coordinator Sumit and his team were exceptional for our entire trip. Thanks and we hope to make more future international trips with FlyHighGlobal

to go with travel triangle.(especially book trip through Raisha of holiday paradise)

y plan as per our requirement. Can Driver Suriawan is also very nice person, he showed us all places as planned & took us to indian restaurants so we didn't had any problem with food. Thank you so much team for your support and made this Trip memorable.