I booked the trip for Shimla and Manali from Travelepedia through TravelTriangle.
I would say the overall experience was 3/5.
The major problem was that there was a lack of coordination between ...
the agent(Miss Neesha) who give you all the details and design the itinerary and the one who will book your itinerary(Mr. Vikas).
1.) Since we travelled off-season, they provided very good hotels within our budget(including breakfast and dinner) and I would say the hotels and rooms provided were outstanding.
2.) Due to a lack of coordination, there were some changes in our itinerary, the good part is they refunded that amount from the itinerary(sad things are discussed in cons).
3.) The itinerary was very well structured and I would say it was a value for money.
4.) We almost covered every famous spot in Manali and Shimla.
5.) Bus booked from Manali to Delhi was great.
6.) Nevertheless, our driver was good and very well mannered.
1.) In our case the bus mentioned was Volvo, but they booked some third class bus named Scania from Delhi to Shimla, I would suggest never travelling with that bus for such a long journey even if the agent tries to
2.) While booking, the agent told me that Rohtang pass, Sissu valley and Solang valley would cost approx. 2-3K in off-season extra but later they charged 4K for the same.
3.) Not only this, even after discussing the final amount of 4K for the Rohtang pass, Solang valley and Sissu valley inclusive of everything, they charged ₹200 extra for the Sissu valley pass.
4.) They charged an extra ₹400 on the name of Manali green tax, which logically should be included in the itinerary amount since every tourist has to pay that tax.
5.) Lack of coordination between Travelepedia and their cab vendor.
6.) I know these are very fewer amounts and can be ignored in such a big tour, but as a reviewer, I am placing my points so that whoever reads it can be aware of it.