My trip experiences is awesome and my agent is very helpful to me in the trip some problem but his solve easily .next time I book trip with him and told to my friends .great fully , honestly. Enj...oy my trip.so happy
Here's the review for the worst nightmare experience with travelTriangle -- De Voyager Hospitality Pvt LTD and a representative for us was TRUPTI ROY. She prepared Gujarat trip itinerary for us....
The trip was going as per the itinerary till 30th but on 31st the D Day - New Year day we had to suffer in very disgust way. The Travel, Stay and Food was pathetic.
She did not communicated with driver, proper trip address. We had to follow up with her every now and then.
On 31 dec 2019, it was a nightmare , that she arranged in Rann of village which was 25 km away from actual Rann of kutch. It was actual village with no security at all almost 50km area.
When we tried to communicate this to her and requested to change, she was only concern about saying "no refund" and was least concern about our discomfort. Instead of arranging us different room she was replying us very immature with foolish reasons.
She even had conference call the Rann of village guy and me, where I came to know she did it purposely and he clearly told her about no live entertainment or arrangement exists because people visit Rann of Kutch and do not watch here.
When I asked about the whereabouts she replied that actual Rann of Kutch is expensive and this was feasible for her to arrange. Whereas we already informed her that budget is not an issue as parents are also travelling with us so, comfort is important and not cost. Inspite of knowing this she booked cheap and disgusted place.
We were so uncomfortable with the place and also there wasn't any security so we had to leave the place early morning 5 am.
Nevertheless add into our 2020 NY tragedy, in the start of trip we requested her to cancel return ticket of one person only, with all the necessary deduction and refund but she refused doing that.
I do not understand travel triangle recruitment policy, on what basis you recruit these agencies.
This agency had ruined our last day of the year and new year as well.
After 31st Dec 2019 till 2 Jan 2020 , she did not even bother about our trip nor refunded our cancellation money.
They duped our money, with their HOPELESS management of trip.
Hotels which was promised was not same,the driver was not interested in taking to all the places which was mention in the itinerary
De Voyager Hospitality Pvt LtdTravel Agent
Dear Travel Triangle team and Mr. Girish Shenoy,
Please note the overall rating and individial hotel, cabn driver and services of agent doesnt show that we dint provided the promised hotel and also our team was in continuous followup with Mr. Shenoy. If there was any issue with the driver, he could have shared us during the trip.. The review given is astonishing