Explore Shimla with Your Loved One 4 Days & 3 Nights

2021We had one of the worst experiences with Travel Agent and travel agency. They cancelled my hotel bookings without giving prior intimation. Later started putting blame in me rather than accepting mistake. Horrible communication gap between Traveltriangle and Agency. Also it happened multiple times that they committed something I made payment and later on they told that the particular committed hotel is not available or rooms are degraded.At one point I got so frustrated that I had to lodge formal complaint against The Agency All India Holidays (Sandeep Sharma and Shyam mishra) and Tour Manager Niharika Singh and Raghav Chauhan. It's been 3 weeks and I am yet to get any response from Traveltriangle on my complaint - haven't even recieved an acknowledgement yet.Also the experience at Hotel Alpine Crest Kalpa wasn't very great. Very inexperienced and unprofessional staff. Extremely small rooms. Okayish food and service. I had to request for each and everything specifically as "Room is Ready" meant it's been cleaned. No towel, soap, tissues, water was provided till the time we asked for it.Both for dinner and breakfast they told us that by 7 it will be given and dinner was given at 9 pm and for breakfast when we went there was noone and kitch was closed and staff was still sleeping. We had to call the no. mentioned on Google and then someone woke them up and then they came. We had to leave for a long journey and got late by 1.5 hrs cause of that The Driver was an amazing and friendly human being Very polite nice and helpful Also it was a wonderful experience staying at The Royal Castle Sangla. Very proactive, helpful and friendly staff, tasty food, spacious and clean room with mesmerizing view.