How to Reach Hakgala Botanical Garden in Nuwara Eliya

uggested the itinerary and hotels well in our trip budget. She was polite and it was a pleasant experience communicating with her all throughout. Afzal, our driver, drove well and comfortably. He was aware of the routes and kept the car clean each time we sat. A polite, pleasant, and professional driver. Few things could have been better: The Colombo hotel was a highly rated but a very below average hotel with outdated amenities. Colombo hotel suggestion could have been better. Our itinerary was very hectic with only one day at each location; this made us very tired and we also missed visiting the treks and temples due to the large travel time. We could only touch one or two must visit places in each location. I would suggest booking two/three days per location at the very least. It is important to discuss and clarify all hidden charges and the mode of payment with 'I am Srilanka'. They have some preferences with paying in USD and in cash upon reaching Sri Lanka. Better to have these clarified in advance. Thanks for helping us organise our trip. We do plan to revisit. Chilling on a sun bed, next to our private beach at the Palms Hotel, in Bentota.

t our trip skipping sigriya , dambulla and bentotta and keeping 2 days at one destination so that we don’t have to hop from one hotel to another every single day. We covered colombo, kandy, nurwa elliya and ella in 8 days. But the room provided to us were not what we paid for. Both in kandy and nurwa eliyya on first day there was no view/ balcony and we were forced to adjust on day one and were provided the promised room on day 2. UpOn confirming with the hotel reception we were told that the travel agent was told about the unavailability of the room on the provided dates. He played smart, keeping us in dark and had the audacity to threaten us to cancel the trip in nurwa eliya upon complaining when it happened for the second time in nurwa eliyya. So technically we cut short 3 destinations, paid more than the initial quotation and switched rooms every single day for 8 days pretty much adding to the discomfort. Secondly, considering my wife’s pregnancy in mind we preponed the trip by one day without any change in the itinerary thereby adding extra day in colombo to rest and readily paid extra for one day accommodation plus airport transport( that was covered in trip). Travel agent said his service is from airport to airport so if we are coming one day before we’ve to pay extra for airport to colombo transfer. We paid without arguing but we strongly feel this could have been avoided. Thirdly, travel agent always increased the price by 10-15 usd saying the economic conditions in srilanka isn’t good which is clearly unprofessional. Moreover he provided the wrong booking name in all four hotels adding to the confusion.