How to Reach Hakgala Botanical Garden in Nuwara Eliya

care.

mith. As a group of three girls, we felt completely safe and comfortable throughout the 7-day journey. He wasn’t just a driver—he became a friend and guide, always ready to solve any problem and suggest the best places to visit (or skip). His kindness and friendly nature truly made our trip special. We left Sri Lanka with beautiful memories and heavy hearts—the hardest goodbye was definitely to Mr. Sumith. This trip was an unforgettable experience, and we’re so grateful for the amazing hospitality.

t upto the mark.. only pool and breakfast was good . Overall a very good trip made memorable by Suna and Akila. Best place was secret beach in Mirissa

ble and relaxing trip.

airport. The hotels were also very good at all locations . However, the other experiences , could have been better. I am sharing few things which we didn't like about them. 1. The driver assigned to take us around was not even aware of the itinerary which was finalized with Crimson. Due to his lack of awareness, we missed our Colombo casino visit which was part of the package. I had to give him a copy of the itinerary separately to bring into his knowledge, what we were supposed to do. Till then he was simply blank. There seemed to be a huge communication gap within the team of Crimson. 2. A 7 GB SIM card was supposed to be provided to us as complimentary with the tour package. I had discussed the same with Nurshida before travel, however, after a lot of persuasions and follow ups, they gave me a used SIM with only 1.7GB data. The response from the backend team was very cold. Things could have been better. For every other thing they had an excuse that it is a New years’ time and shops are all closed ( in reality not all shops were closed and I had detail discussion prior to our travel). 3. Driver was not having any knowledge about the places. For every other thing which was promised to us, we had to keep following up with the driver or the tour manager. 4. The vehicle assigned to us was also not in good condition. Video system was not functional. Things did not look welcoming as initially we had hoped for. I hope Crimson voyages will take note of these feedbacks for their future clients. Thank you. Beach resort stay at Palms Bentota and stay at Araliya green city hotel.

nges and upgrades. However, there's room for improvement. It would be great if they could tailor recommendations based on individual preferences and suggest some offbeat locations. One area for growth is taking constructive feedback positively. After sharing some feedback, I felt it wasn't well-received, which limited further communication. Overall, I'd rate this experience 3.5 stars. With a few tweaks, this agency could truly shine!

like to mention specifically , our driver Mr Anil was very friendly and helpful. He was very polite too and drove very smooth! His suggestions were very apt and helped in planning places better. He was kind to our kid and a good gentleman as well. Thanks steeple tours for organizing our trip well and helping us in getting queries resolved faster. Thanks Varsha Stay at the palms was very good. Very beautiful resort huge and good food for Indians as well. Kids can enjoy beach and pool time.