Madinat Jumeirah in Dubai

d despite encountering a few hiccups at the start of our trip, Pooja was quick to address and resolve the issues, even late at night. The team truly went above and beyond to ensure that we had a smooth and enjoyable experience. The cab/SIC service was excellent, and the drivers were always punctual and courteous. Furthermore, we received our tour vouchers promptly. As a suggestion, it would be beneficial for the company to prepare for unexpected challenges and address them beforehand. Additionally, presenting the itinerary in a tabular or timeline format would be helpful for guests to easily understand the activities and timings. Thank you again for your outstanding service.

tle latency making user think through on the decision made to go with the agency. Suggestion: better to provide upfront information on expectation post booking and communications as I was clueless when there were no responses in the portal after complete payment was made. Post booking: Travel request was passed on operations team, as per discussion with agent. Operations were available for clarifications over email always it was reactive than proactive communications. Vouchers were not issued on the portal as indicated in the confirmation saying all vouchers and invoices would be shared within 3 days of payment. Infact, all travel vouchers and tickets for places as per itinerary were shared on the day of visit to the place. Only Hotel and Invoices were shared prior to travel on request. Suggestion: Either make proper communication on when can traveler expect vouchers, etc upfront or stick to the claim of sharing with 3 days of payment as indicated in the portal. During Travel: Team was available for all clarifications and communications on each day activity. Sharing the day plan, driver details and for any clarifications. It would have been better if the vouchers were issued well in advance as in some of the cases, tickets were missed for kid and sometime issued on the day of visit to the place on requesting for details. Hotel: Quality of the hotel, and all basic necessary stores like restaurants, pharmacy, clinics, shopping malls were nearby and the quality of the food served in hotel was very good. However, the type of the room booked was not meeting our needs though the agent was made aware to book a room for 2 Adults, 1-Kid. The room booked was very small though they claim it as Deluxe which had Queen size bed (By joining 2 single cots), Travel agent and operations team was not helpful making necessary changes rather insisted to speak to hotel front desk which is not expectable as booking was done through the service not by an individual. Cab and internal transfer: Vehicles provided during internal transfer were of good quality and drivers were also very friendly and helpful. Enjoyed the trip to Dubai & Abu Dhabi with the attractions covered, friendly and helping nature of people. But from the service availed from Travel Triangle (TT), its a mixed experience on availing the service from TT , as everything needed a follow-up post payment, till then the communications were immediate. It's not like we make a booking, relax and wait for travel dates. Based on the services availed from TT, rooms allocated are not of same start rating as indicated in the itinerary.

mend White Lily to friends. Ashwin and family.

e entire plan by Miraj and his team in Dubai. There were no complications; everything promised was delivered. I am extremely thankful to Miraj for timely notifying me about my visa. It's worth noting that Dubai immigration doesn't grant visas on arrival if your US visa has less than six months until its expiration.