The jewels of South India 6 Days & 5 Nights

This was very much pathetic experience. Problem starting with cab driver unble to speak Hindi , which agent told me that Hindi and English speaking. In important location like ooty hotel was very much pathetic. Ooty hotel contact person not answering calls as well as not responding to what's app message. After visiting hotel reception person asking about my four year old daughters breakfast. The agent told me that this is three star hotel and there is nothing like three star , even no lift in hotel , hotel ambiance was very very poor. From my room have called thrice to reception as my room power was disconnected however no one is responding. Around 15 minutes I was in dark with my family along with my four year daughter. No bath soap and no towels has been provided by hotel. In the morning I personally go to hotel reception and collect the towel. Also no washroom was available for cab deiver in this hotel also no parking place is available. Sharing some picks of so called three star hotels. At the time of booking trip, I have been communicated that all three star properties was given for all stay. In coimbatore agent has provided one room in apartments. That was my experience in apartments. So don't know was is apartment residence. Also at the of booking trip cleanly told agent that we are traveling by train, and we require stay near to railway station because our train is at 8.50 AM . Agent has given apartments room from 30 minutes or 15 KM away from railway station. So I am not able to take breakfast at this place also. All Mrs Sujata has told me that I will receive call from travel trangal during my trip. No call and message from Sujata has been received, also no response from what's app message. This is very very bad experience for me of travel trangal and All India Holiday. This is clear cheating of my family and spoiled my entire happiness which I have planned with you people. Very disturbing and painful situation.

We have not covered some places which was included in our Itinerary because of time. So my suggestion is please make itinerary which is truly possible. And our driver was very good. Toy train journey was awesome.