Dear Binayak, Thank you for your valued feedback. However, time of check-in & Checkout were clearly mentioned in hotel voucher & itinerary itself before finalization and early & late checkout are subject to availability and chargeable as per hotel policy. Using the room itself required their staff to work upon cleaning washroom, lobby & bedroom area along with changing of mattress and lining etc which definitely required some amount for their effort, and INR 1000/- for 2 rooms were genuine.

hi sri we thank you both for appreciating our services, thanks for your kind words, much appreciated!