Hi, Thanks to travel triangle for arranging the Bali trip for me. The itinerary is followed as discussed and no complains in that. Few suggestions from my side which will improve the overall customer experience: 1. At the very early stage of doing my bookings with TT (Travel Triangle) even before I made the full payment, I told this very very clearly to the executive I was talking to that I will be travelling with my 11 months baby and so in all the flights I want a bassinet. Not sure why but this request has been completely ignored. When I got the flight vouchers I asked TT representative to confirm whether bassinet will be provided or not and I was asked to get it confirmed with the carrier (in my case it was Air Asia), so I called them and they said that in all the flights there is no bassinet provided. Now the funny thing is, I got this confirmed from the Airport that Bassinet is to be selected at the time of booking the flights as not all air crafts has it. So it means that either I was fooled or the TT executives are not aware of this themselves and in both the cases it is really not good. I think the best thing TT should do it to be very clear in the communications. 2. I was told to get some medical kit before the travel but I haven't received it. Though I am not upset about it but don't promise something which is not provided. TT gave me some tracking number for the delivery service but it didn't helped. 3. The on ground support staff contacted me only once through whatsapp and no further inquiries about how my trip is going. Should have at least asked once during my trip if there are any problems I am facing.

Had specifically asked for candlelight dinner at beachside. Instead was given normal dinner in a restaurant. When complained, the reply was can't change now. The rooms booked at Kyriad villa were old and not maintained properly. Such room was offered to us, honeymoon couples. When complained, again same response, can't change hotel. In the name of cheap complimentary things they try to console. The images shown on website for hotels don't match the reality. Stay cautioned!!!

Travel triangle is so far best. Arranged everything without any follow up over there. We had a great time Tips : everything was excellent in the trip. Improvement is needed . As a customer I had to do lots of follow up for vouchers , tickets and currency exchange. Person is calling for exchange of money just one day before departure that’s too late . Please improve upon your after sales team

Water sports was of very minimal time..in 10 min everything was over.. didn't enjoy the water sports.. the guys who were in-charge of water sports(dolphin) were demanding more money for other water sports..and their behaviour was very rude. Ulluwatu temple tour was not much good .. though, no feedback on whether to see the place because we didnt have any idea about it.. The driver was not aware which dinner cruise to take us.. Anyways a proper advice need to be given to travellers in detail about each place..so that it can be planned in the itenary

.. All things are best.. We enjoy a lot.. Serously our package which u have given are the best package..

It was a good trip for us. We thought that the travel plan could have been much better though.

Quiet a decent trip. Got a supportive team who understands our preferences and arranges accordingly.

Mine was an amazing trip with my friends to Bali. All thanks to Pooja Gautam n the team from Travel triangle for such an incredible vacation:)

The trip was organised in a very perfect manner, all the hotel suggested were too good. Mr Devesh helped us answer all our queries . The driver cum guide was excellent . overall a perfect trip

Every service was good except Ur water sports and one day trip to island it got wasted totally , please make sure there will be any travel agent from travel triangle who can cordinate with the local guys of Bali and make sure they follow up the itenory properly