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t our trip skipping sigriya , dambulla and bentotta and keeping 2 days at one destination so that we don’t have to hop from one hotel to another every single day. We covered colombo, kandy, nurwa elliya and ella in 8 days. But the room provided to us were not what we paid for. Both in kandy and nurwa eliyya on first day there was no view/ balcony and we were forced to adjust on day one and were provided the promised room on day 2. UpOn confirming with the hotel reception we were told that the travel agent was told about the unavailability of the room on the provided dates. He played smart, keeping us in dark and had the audacity to threaten us to cancel the trip in nurwa eliya upon complaining when it happened for the second time in nurwa eliyya. So technically we cut short 3 destinations, paid more than the initial quotation and switched rooms every single day for 8 days pretty much adding to the discomfort. Secondly, considering my wife’s pregnancy in mind we preponed the trip by one day without any change in the itinerary thereby adding extra day in colombo to rest and readily paid extra for one day accommodation plus airport transport( that was covered in trip). Travel agent said his service is from airport to airport so if we are coming one day before we’ve to pay extra for airport to colombo transfer. We paid without arguing but we strongly feel this could have been avoided. Thirdly, travel agent always increased the price by 10-15 usd saying the economic conditions in srilanka isn’t good which is clearly unprofessional. Moreover he provided the wrong booking name in all four hotels adding to the confusion.

isit. Chamodi was so quick in giving her suggestions and informations which I felt other travel agents lacked. She tailored the itinerary to suit our interests and preferences, ensuring a personalized experience for each family member. There were lot of changes we had to make in the middle of planning and Chamodi was present over WhatsApp whenever I had some query. The chauffer she provided us Mr. Madusanka was someone who is best in the business and he made our trip even more special with his excellent service. The accommodations selected were comfortable and conveniently located. Moreover, her local expertise and recommendations enriched our experience, allowing us to discover hidden gems and immerse ourselves in the vibrant culture of Sri Lanka. Thanks to Chamodi and D Lanka Tours , our family created unforgettable memories in Sri Lanka. We highly recommend their services to anyone looking for a memorable and stress-free travel experience.

p based on our needs. If anyone is planning to go to Srilanka , I'll recommend you guys.

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