l the hotels are excellent.

ut off that day and travel agent was more interested in getting the balance payment for which he called reception and asked them to give call to me as my phone had no network. I asked him to do something and give some discount atleast as there was no wifi and network and hotel was not upto mark in that sense but he said pay full amount and he will see what he can do. Post that i msgd him twice but now he is not replying as full amount of payment received by him

ile we had already paid. Anyway it got sorted. But that's exactly what we did not want. Driver was prompt in his service, Car was good. But i believe there are multiple vendors getting involved in the process, which may not go well for the customer. Overall the trip was wonderful, Hotel accommodation we booked it ourselves, so no feedback to be given there.

Shillong I got the room in 4th floor. Similarly the Sunset cruise On Brahmaputra river was not booked nor told me to book in advance. I had to call and remind and we couldn't find option in day 1, so had to move the cruise trip to 6th day. Overall it's a good experience but need some proactiveness from travel agent.

highly responsive and took the time to understand my travel preferences, offering personalized recommendations that made the trip truly memorable. Every aspect—from booking and accommodations to guided tours and local experiences—was handled with great attention to detail. I especially appreciated their prompt communication and ability to accommodate last-minute changes without any hassle. I would highly recommend Hill Dekho & Prashant singh to anyone looking for a smooth, enjoyable, and stress-free travel experience. I’m already looking forward to planning my next trip with them!

s were not clean, reception area smelled of drunkeness.. however we did not create a scene and adjusted for the day, i informed my agent- sizra for the same.. rest of the trip was a banger.. our driver bikash das was super sweet and absolutely helpful when needed.. i got sick on the fourth day.. he helped us out... We went on april last week which was not a good decision for arunachal.. rains most of the time feb, march would be good for arunachal trip.. u'll get snow on those months Best was bumla pass.. Absolutely worth the hype

services. The resorts at Kaziranga (Dhanashri Resort) and Dawki (Peit Them Resort) were excellent, with beautiful gardens, clean and spacious rooms, and polite staff. Other hotels were okay but didn’t meet our expectations in terms of room size, cleanliness, and breakfast variety. The hotel in Shillong (Ramson Stay Inn) was new, but it had no lift, making it difficult for older people to access upper floors. The breakfast was very basic — just bread, butter, and a sandwich. It would be better if they added items like cornflakes and bread omelet. Overall, we were happy with the trip, the itinerary, and our cab driver, Mintoo Das, who was polite and helpful. Sanjeev was always reachable and helped with hotel room changes and safari bookings. However, the pre-travel and on-trip coordination could be improved, as no one checked in with us during the trip. While support was available when we called, a more proactive approach would have been better. In short, it was a memorable and well-planned trip that our whole family enjoyed.

ast. Bumla pass and Tawang

es were best

ent- Driver should be made aware of the entire itenary and should be agreed before the trip to cover places to avoid any confussion later. 1. Stay @Tawang didn't had good meal prepared, taste was very basic and priced double of the normal price.

red. We had to personally request hotel and wait for almost an hour. Only regular follow up happened for balance payment. We have never been to Meghalaya in the past but what we felt itinerary provided could been better

lace to be . Surrounded by nature everywhere and waterfalls everywhere. Gr8 trip !!

n offered something unique and breathtaking. We felt safe, relaxed, and completely immersed in the culture and beauty of the place. Highly recommended and special thanks to Prabhat Singh who has helped in planning this trip for us.

ble, and our initial driver, Ashok, was friendly and courteous. The hotel at Bhalukpong was adequate for an overnight stay, although we did face some issues with the bathroom's water supply, and one of the rooms did not have a functioning geyser. Additionally, dinner service was delayed by approximately an hour and a half from the requested time. The next day, we were introduced to our new driver, Sofikul. Initially, there was a language barrier, but it was eventually resolved, and we had a pleasant experience with him. The homestay in Dirang was excellent. In Tawang, the hotel offered good amenities; however, we were surprised to find that tea was charged separately despite the breakfast being complimentary. In Bomdila, the accommodation was cozy and served the purpose for a one-night stay. Overall, we had a good experience over the six-day trip. However, there were a few concerns that we would like to highlight: Upon our arrival, when we inquired with Ashok about the travel time to Kamakhya, his first question was, “Do you have Kamakhya on your itinerary?” This raised concerns, as we expected the drivers to be well-versed with the itinerary beforehand. A similar situation occurred the next day with Sofikul, who also seemed unaware of the planned route and sites. As a result, we missed our first scheduled stop at Orchid Garden in Tippi. Additionally, we took an incorrect route to reach our homestay in Dirang due to a misunderstanding, as the driver had been initially informed that it was the correct path. While the next two days proceeded smoothly, Day 6 presented another issue. Our itinerary included visits to Kameng Valley and the Bhutan border. However, no local residents, including our driver, appeared to be familiar with Kameng Valley, and we were unable to visit it. Later, we were informed that we would travel to Tezpur, where Ashok would rejoin us and accompany us to Guwahati. This change in the plan was unexpected, and it seemed to us that there was a lack of internal communication regarding the route. Sofikul mentioned he could have taken the Shergaon route if needed, but it was evident that he preferred the Tezpur route, which unfortunately led to us missing another destination. As compensation, we were told we could visit two other temples, but Ashok mentioned that one was located within Guwahati city and not feasible due to time constraints. He was also hesitant about visiting the second temple, but upon our insistence, we managed to go there. Lastly, on April 12th, I reached out to our trip manager, Pravin. He informed me that he was on leave and provided the contact details of Nikita, who was indeed very helpful. However, it would have been appreciated if this had been communicated proactively, as we respect the importance of personal time and would have avoided disturbing him unnecessarily. In conclusion, while we genuinely enjoyed the trip and the beautiful locations, there were several instances of miscommunication between the agency and the drivers. Addressing these gaps in coordination would greatly enhance the overall experience for future travelers. Travel to Bumla pass.

ue to communication challenges with the driver, 2. The Dawki accommodation was terrible, and it didn't match what was shared with me, 3. I was told that April is the best month to visit, but it's not, 4. Dawki is best in December, I feel that we could have spent more time in Cherrapunji or Shillong , 5. The trip in itself was hectic due to cab travel and every day change to a different hotel, it would have been better if we stayed more than one night.

ed.