Timings of terminal 21, Bangkok

I had a very smooth experience booking my Thailand trip along with 7 of my family members. I really liked the speed and swiftness with which the entire process of booking happened as I had to plan it at a short notice. Abhijeet from Fireflies was very responsive, accommodative and yet professional. Sourav from Travel Triangle was also a phone call away, and guided me which was helpful. Overall very transparent way of booking a trip. Regarding my on the ground experience during the trip, I think Travel Triangle lost an opportunity to create customer delight. I had booked all 5 star hotels so I had expected 5-star facilities on each of the vouchers as well (and I wouldn't have mind paying extra if I was offered a choice). But at couple of places the services were not up to the standard. E.g. there were 3 categories in ship trip to phi phi island (Economy, Silver and Gold). My vouchers were for Economy. I had expected it to be at least Silver if not gold. The lunch arrangement at phi phi Island was very poor. There was no prior information to the restaurant about arranging Jain food (though I had made it clear while booking the trip). The place (Samosa Restaurant) where food was served was very dirty, no wash basin, soiled plates scattered on floor, no proper seating, no adequate fans, forget air conditioning. Secondly, the van provided to travel from Pattaya to Bangkok was an old one with in adequate air conditioning. Given it was hot, it was inconvenient as the van was with us for almost 6 hours that day as we had to do temple tours as well. The driver didn't know English at all so it was difficult to communicate. Finally, no prior information was provided to airlines about vegetarian or jain food preference. In fact, on the flight from Phuket to Bangkok, since there was no information to airlines, they had ONLY non-veg food to serve. Similarly, on the flight back from Bangkok to Mumbai they didn't arrange jain food. With 6 out of 8 passengers in our group preferring jain food, it was not a pleasant experience. In fact, I had communicated on the whatsapp group provided to me about food, but they didn't pay any heed. They mis-informed me that food choice is done at the time of web checkin, which I found was not the case. I went back to them but there was no response. Overall, since I had made it clear that everything had to be 5 star, travel triangle could have put in some extra efforts to take care of the above 3 things where I found them to be lacking. Since our hotels were all 5 star, we had an overall good experience. And thankfully all vans and pick ups came on time.

I traveled to phuket (kata & kamala beach are good for families)/ also did phi phi island which is inclusive of lunch (the lunch was very basic,we literally ate cold food at the phi phi hotel) - you need to also check which hotels the agents are giving you. I personally picked one of my hotels and asked them to book it,as i was travelling with a child.on the first day i had to wait at the hotel lobby as the payment was not made by travel triangle ,my husband had to co-ordinate it all was very painful but we just kept our calm,lucky enough we bought a simcard at mumbai airport . The hotel stay and food /breakfast was good.

The trip was awsome and it was nicely arranged by aroun d world. the travel agent shubham and saksham really did their job perfect and cordinating with me all the time and sending all the details. i am seriously looking forward to go another trip with aroun d world.

It was an awesome trip to Thailand, Thanks to TravelTrangle and TraveTerra. It was a honeymoon trip, firstly we were worried about trip (it will be great or we will facing any issues..etc). It was awesome trip start to end just few things to highlight. 1. Carry enough cash with you to spend by yourself. 2. Buy local sim cards because without sim card it will be very hard to reach CAB driver or he unable to reach you. 3. Research enough around your hotel area, you can miss anything special around you. 4. Manage your baggage, because 20kg per person is not enough, when you go for shopping you may miss something special things because of weight constraints. 5. For those who wants to enjoy Indian Food, personally i prefer SANJHA-CHULLA restaurant, it is one of the best restaurant i found in Pattaya, Bangkok & Phuket. 6. Fruits are must enjoyable thing in Thailand. Vikas was very helpfull at any point, he was available whenever you want. Candle Night Dinner is most missed thing from TraveTerra. They should plan for this including the package cost.

I am very thankful from my end for all the travel trip . It was nice to visit Thailand . All the Hotel stay , Site seen and transfer were So nice ... Once again thanks .. we wish for another travel trip from your end and will contact u in future .

Everything was nice in Phuket, really nice and Miss Pum reallydid a great job. You could have added Buddhist temple at Phuket. As per your Bangkok side, Guidance was not that good and drivers for both were too good. Atleast you could have guided sight seeing of palace which is worth while and Siam Park too. Addition of these may have taken a day extra, we missed the fun. We saw the Golden Buddha which was not in the itenary. On the whole the trip was good. Ofcourse there was a bargain in rates these places should have been mentioned . May be we lost these in the bargain . But was happy in over all trip Phuket Fanta sea was mind blowing, superb. Your cruise trip to phi phi island was good Bangkok Safari and zoo was nice.

I planned for Honeymoon in Thiland. All days are planned as per the iternary. No additional cost and agents are polite and behave with manners. Khushboo Travel Agent from Noble Holidays help me a lot to planned my trip and will definitely go with travel triangle on my next holiday trips. I forgot my Sound bar on Cab on first day. All emergency person help me to get these thing back.. All agents are very polite and mixed easily.. am happy for services..

Took a trip to Thailand with Sharing Travels last month. The package was very good covering most of the places in the cities we visited. More than that our local tour guide was very helpful and had amazing idea of tourist places- Namit from Sharing Travel was amazing, always went out of his way to make the trip a memorable experience for all of us. They took us to places not even included in the itinerary. Their ability to manage different age groups at the same time makes them stand apart from all the tour agents we have come across. Thanks Sharing Travels for the wonderful services! 10 on 10 marks to you guys !!! Took a trip to Thailand with Sharing Travels last month. The package was very good covering most of the places in the cities we visited. More than that our local tour guide was very helpful and had amazing idea of tourist places- Namit from Sharing Travel was amazing, always went out of his way to make the trip a memorable experience for all of us. They took us to places not even included in the itinerary. Their ability to manage different age groups at the same time makes them stand apart from all the tour agents we have come across. Thanks Sharing Travels for the wonderful services! 10 on 10 marks to you guys !!!

We had a really great trip overall. The hotel at Phuket, Wyndham Sea Pearl resort was not up to the mark for a 5 star property. Rest of the trip was really well organised. Thanks to TravelShop18.

Thank you travel triangle for making it so simple. Safari and marine world were the best part of trip...!!!