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or anyone as feedback was asked given. so far so good experience with travel triangle so should be more transparent and everything should be black white to avoid doubt from both sides Trips are always best and memories remains forever hence we enjoy as we go to relax and enjoy trip . Breakfast in both hotels were good. Phiphi island excellent . enjoyed a lot

seamless travels. Multiple things, this time when we decided to go ahead with one agency Navigatio finally, there was this other agency Ananta tours whose sales representative used inappropriate language expressing his disappointment for us not choosing them. I did report it to TT but till date no one has gotten back to me with what was the action taken. I was really happy with Parul from Navigatio sales team in terms of the hotel options she worked out understanding our needs, trip planning and guidance, and how even during her holidays she was available for helping us with bookings just so that we don’t face any problems. Would really appreciate Parul for her support and service throughout, even when we had been handed over to the ops team and we faced problems. She even coordinated and was responsive during our travel, though she was from a different team. The ratings that we are giving the agency is purely for her customer service and nothing else. The operations team was a big disappointment especially Tarun from the team who was impolite, and used inappropriate language. While he should have performed his duties and ensured a seamless experience for his clients, he in-turn put the blame on us and used absolutely inappropriate language. The agency is expected to take care of things without any follow-ups, whether it is before or during the journey, but it was clearly missing. And when asked, the blame wads put on us. It was an absolute disappointment. After this experience with TT, I am not sure if I would go ahead with them the next time. I had recommended TT to others as well before but don’t think would do that any more.

h day they would already give the next days time and details and made sure nothing went wrong...our family truly enjoyed the trip and travel triangle made it a memorable one.... Tiger park Coral Island Safari world

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