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Pinnawala Elephant Orphanage Travel Guide
Take an exciting tour of the home of the majestic elephants.
Tourism in Kandy
Rated 4.33/5 ( based on 3265 reviews )
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Quick Information
Best time to visit
Dec - May
Ideal Duration
5-6 Days
Visa
On Arrival
Starting from
Rs. 1,980
Ideal for families
Ideal for friends
Nature
Tips for Pinnawala Elephant Orphanage
- Pinnawala Elephant Orphanage is the best place for the nature lover in you. It is an exciting park that lets you admire the majestic elephants. However, there are a few pointers to keep in mind before setting out to visit the sanctuary. Please do not go near the elephants without an experienced mahout accompanying you. If you find yourself in any danger, immediately contact the Pinnawala Elephant Orphanage's main office
- Do not attempt to swim in the Maha Oya river. This waterbody is solely for the washing purposes of the elephants
- You are advised to stick to dark colors, for your clothes, that are not too bright and will not attract unnecessary attention from the elephants
- The elephants are under government protection, harming them in any way may lead to hefty fines
- Before setting out on a journey to the exciting elephant sanctuary, search and enquire for additional information about the Pinnawala Elephant Orphanage, online.
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Kandy Packages Reviews
Read on to find out why our customers love us!
Deepak Khandelwal
New delhi
Deepak's 5 days trip to Kandy
Very good experience with booking and Tour operator. Guide DJ was also very Good.
Bhavana Chandramani Dhoudiyal
Delhi
Bhavana's 6 days trip to Kandy
Travco was good, but there was no point of paying 25k to travel triangle because neither ayush nor any of their teams helped us understand the visa process. We did it on our own. Travel triangle is a simple gateway, we understood but response and connection with customers has reduced and it is a poi
nt of concern.
Cinnamon bey beruwala waves
Aggarwal Ankit
New delhi
Aggarwal's 6 days trip to Kandy
It was a wonderfully managed trip, although tiring, but we had our moments, which will be with us for long...thanks
Rishika Sood
Pune
Rishika's 7 days trip to Kandy
Great job done by Steeple Tours for our Sri Lanka itinerary. The trip was completely customized and as per our convenience. The guide was great and kept us informed. We had a lovely vacation.
Padmanabhan R
Chennai
Padhu's 7 days trip to Kandy
Hi,
We sincerely appreciate the wonderful arrangements your team made for our recent trip to Sri Lanka. Overall, it was a memorable experience, and we’re grateful for your efforts in showcasing this beautiful country—clean, green, and filled with warm, responsible people. The emphasis on road safet
y and the peaceful atmosphere added to our enjoyment.
Highlights:
The itinerary was well-curated, and most accommodations/transfers were seamless.
Your team’s hospitality and attention to detail in key locations were exceptional.
Constructive Feedback for Improvement:
Hotel Concerns (3rd Stay):
The remote location and lack of basic amenities at the third hotel made our family uncomfortable, especially as we were the only guests. A refund for this stay would be greatly appreciated.
Transparency in Costs:
Entry fees at temples/private attractions were unexpected. Clarifying these in advance or including them in the package would help future travelers.
Similarly, sharing day-wise programs with detailed cost breakdowns (e.g., train tickets) would improve planning.
Itinerary Communication:
Providing a more detailed schedule (e.g., attraction entry times, fee lists) would enhance the experience.
Request:
Given the issues with the third hotel and unused train tickets, we kindly ask for a refund or credit for these. This would reflect your commitment to customer satisfaction. Also as agreed by your team return off $80 towards train arrangement which was cancelled due to local strike.
Please note we lost $200 during the trip which was unexpected.
Thank you again for the beautiful moments and your responsiveness throughout. We’d love to recommend your services with these refinements in place. Special thanks to Madhu who supported us through the tour
Thanks to Aruna for safe driving
Best regards,
Padmanabhan
Ashish Kumar
Surat
Ashish's 8 days trip to Kandy
Had a great experience touring Sri Lanka thanks to Madhu for managing this well. And Roshan for driving us around.
There were some confusion about the final payment in cash vs. online hope they would have communicated well on this.
Roshan managed our expectations well and ensured our needs are taken
care.
Suresh Alicatta
Hyderabad
Suresh's 7 days trip to Kandy
I am from India tour to Srilanka CNB is the Superb Travel agent, they provided excellent hotels in beautiful locations, very good food and good Driver. Excellent cooperation. Thanks to Travel Triangle.
Srilanka trip was Ramayana Circuit and Honeymoon trip.
Nayanamallesh
Bangalore
Nayanamallesh's 7 days trip to Kandy
Our itinerary was perfectly customized to our preferences, thanks to Mr. Suna who was always prompt, polite, and helpful in addressing all our queries. The hotels were clean and spacious, except for one in Bentota, which was a bit dirty and noisy.
The highlight of our trip was our chauffeur, Mr. Su
mith. As a group of three girls, we felt completely safe and comfortable throughout the 7-day journey. He wasn’t just a driver—he became a friend and guide, always ready to solve any problem and suggest the best places to visit (or skip). His kindness and friendly nature truly made our trip special.
We left Sri Lanka with beautiful memories and heavy hearts—the hardest goodbye was definitely to Mr. Sumith. This trip was an unforgettable experience, and we’re so grateful for the amazing hospitality.
Holsrio
Mumbai
Holsrio's 4 days trip to Kandy
Suna was very good and he answered all our questions with patience and even went out of the way to customize the package as per our requirements. Alika was also a very good driver and the vehicle was also very clean.
The Ocean hotel in cmb was very good.
Disappointed with the villa in Mirissa .No
t upto the mark.. only pool and breakfast was good .
Overall a very good trip made memorable by Suna and Akila.
Best place was secret beach in Mirissa
Vanitha KB
Bengaluru
Vanitha's 8 days trip to Kandy
I recommend Travel Triangle for planning your trips.
We recently travelled to Srilanka as family of 3 with a 2 years old toddler. TT assigned various local travel agents and I picked CNB Travel agency as they are good in listening my needs and customisation as per my need. Overall it was a comforta
ble and relaxing trip.
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