Pinnawala Elephant Orphanage in Kandy

Great experience.Special thanks to Ms.Chamodi and her team. For first payment to till we were back to airport ,her team members too care of us. Lots of love srilanka. Our chauffer Mr.Wickyrathana is really good human being.thank you... Tooth relic temple, tea estates and colombo local trip

Dinagi Lanka tours planned a wonderful trip for us. Thank you so much for well arrangements and multiple sight seeing Nuwara Eliya a gem in Srilanka

They are ok, the driver was not telling himself on what to do and where to go but he was decent and never denied going anywhere wherever we asked. the itinerary could have been better. we missed pinnawala because of it. We paid a premium to this agency but saw no diffference. Could have seleted any other agency which was cheaper.

The service provider Steeple Tours was excellent and they coordinated the trip very well. No challenges during the entire trip. Special mention of the driver and guide who was very helpful. Ready to go anytime as per the plan and guided the entire tour. However, there was NO support from the travel triangle guide starting from the booking till closure. Hardly I had a chance to speak to him. Even during the payment, had to escalate as he was not reachable. The whole experience thru travel triangle was NOT satisfactory.

Very good experience with booking and Tour operator. Guide DJ was also very Good.

Travco was good, but there was no point of paying 25k to travel triangle because neither ayush nor any of their teams helped us understand the visa process. We did it on our own. Travel triangle is a simple gateway, we understood but response and connection with customers has reduced and it is a point of concern. Cinnamon bey beruwala waves

It was a wonderfully managed trip, although tiring, but we had our moments, which will be with us for long...thanks

Great job done by Steeple Tours for our Sri Lanka itinerary. The trip was completely customized and as per our convenience. The guide was great and kept us informed. We had a lovely vacation.

Hi, We sincerely appreciate the wonderful arrangements your team made for our recent trip to Sri Lanka. Overall, it was a memorable experience, and we’re grateful for your efforts in showcasing this beautiful country—clean, green, and filled with warm, responsible people. The emphasis on road safety and the peaceful atmosphere added to our enjoyment. Highlights: The itinerary was well-curated, and most accommodations/transfers were seamless. Your team’s hospitality and attention to detail in key locations were exceptional. Constructive Feedback for Improvement: Hotel Concerns (3rd Stay): The remote location and lack of basic amenities at the third hotel made our family uncomfortable, especially as we were the only guests. A refund for this stay would be greatly appreciated. Transparency in Costs: Entry fees at temples/private attractions were unexpected. Clarifying these in advance or including them in the package would help future travelers. Similarly, sharing day-wise programs with detailed cost breakdowns (e.g., train tickets) would improve planning. Itinerary Communication: Providing a more detailed schedule (e.g., attraction entry times, fee lists) would enhance the experience. Request: Given the issues with the third hotel and unused train tickets, we kindly ask for a refund or credit for these. This would reflect your commitment to customer satisfaction. Also as agreed by your team return off $80 towards train arrangement which was cancelled due to local strike. Please note we lost $200 during the trip which was unexpected. Thank you again for the beautiful moments and your responsiveness throughout. We’d love to recommend your services with these refinements in place. Special thanks to Madhu who supported us through the tour Thanks to Aruna for safe driving Best regards, Padmanabhan

Had a great experience touring Sri Lanka thanks to Madhu for managing this well. And Roshan for driving us around. There were some confusion about the final payment in cash vs. online hope they would have communicated well on this. Roshan managed our expectations well and ensured our needs are taken care.