Singapore Discovery Centre in Singapore

Travel associate was available at the airport once we landed in Singapore. He handed over all the itinerary and tickets for our trip. Hotel was not up the mark. Was not quite happy with the rooms and overall hotel. First day of tour was city tour however two main important excursion was not included in the package i.e. Singapore Flyer and boat ride. This costed me around 235 dollars which eventually hampered my overall budget. Second day our trip started at 2.00 pm to sentosa. I feel that was waste of morning time for us. As it was lot of things that could have covered in sentosa we were not able to do all the things. Also selection of rides could have been better for us. Probably travel traingle should suggest better selection of packages for sentosa. Ex. Icecream was selected in our package. I thought it was a ride for kids but eventually it was just a small ice-cream that I had to take at a shop in SEA aquarium which was again a problem as I have enter the aquarium twice to get that ice-cream. Next was Jurong bird park and again time available there was very short .we could hardly cover 40 percent of the park. Again improper time management itinerary. Last day was good at universal and enjoyed a lot. Take away is that travel triangle needs to work on itinerary and better hotel suggestions. Sentosa, Jurong bird park, universal and gardens by bay

Our Singapore trip was amazing, every thing was organised very well.thanks to travel triangle and especially Asish. Very memorable trip, everything is extraordinary.enjoyed rides in universal studios,mesmarising birds show in jurong bird park, different types of flowers,plants,waterfall in gardens by the bay and cleanliness,buildings architecture,roads everywhere in Singapore is mind blowing.

Was happy with Indian Travel Agent however unlike the unprofessionalism of local Singapore Travel Agent: NamHo, the local agent and their employees surely need courses in hospitality management. Most of the time the drivers are late righf from Airport pickup to your sightseeings giving reasons of SIC transfers. However if the guest is late 5 mins they act in a very unruly manner like goondas. Singapore is an excellent place for family vacation who would love to see lots of attractions and the beautiful small country does have innumerable sightseeings. My best are very difficult to enlist but still probably the view from Singapore flyer, Night Safari, Sea Aquarium, Jurong Bird Park. Universal Studio was so so for myself.

We had nice experience in Singapore. The city is clean and well managed. The places of tourist interests such as Garden by the Bay, Night Safari, Singapore Flyer, City Tour, Singapore Zoo, Sentosa Island with lot of items to experience especially SEA Aquarium and the Cable Car Travel are worth visits. Even the Universal Studios and Jurong Bird Park gave us unforgettable experience. The tour was well organised by Abhinav Garg of Holiday Matrix and well supported by Travel Triangle. We are all happy and satisfied. The tour was memorable one.

There can be a better communication from the agent as certain issues were not communicated prior However overall experience was satisfactory Jurong bird park and gardens by the bay were very good Efforts of supplier at Singapore was also praise worthy However the city tour could have been better organised

This was second trip with Travel Triangle. It was a mixed experience. To be frank finalizing itinerary post making 100% payment was a real nightmare. Though Mr. Aishwaray Ranjan did try to get things on track and Mr. Asgar Ali did try his best to do max possible at his end but still at one point we did feel it was wrong decision gong with Travel Triangle for this tour. First the good part. Overall the trip was good. Local agent Mr Kani was very well coordinating the things and was very co-operative. As regards to bad points we were given things which we will be doing in Singapore package and on basis of that the tour was booked and we were asked to pay money . We kept on paying money in 4-5 installments as asked by them . Post paying 60 to 70% we asked them to freeze our itinerary but they insisted that is possible after we pay 100% which was really surprising. Last time we booked through a agent registered with Travel Triangle and he charged us just 10% booking amount and rest on arrival in Srilanka Any ways we paid 100% 3 weeks before the trip. But till one week before the travel we were not given the final itinerary as to on what date we are do going to do what .When we insisted they said that their agent has not yet decided on the same. We then insisted for a itinerary as per our requirement and not agents convenience which they finally agreed after lot of mails ad involvement of their seniors. But again the itinerary which they gave were with many riders. Sentosa Tour as per the itinerary was half day which we refused because covering sentosa in half day is impossible . We insisted for full day and they arranged to drop in morning and pick in evening They offered Singapore Zoo for half day which according to us was short time as there are many shows inside which the kids enjoy and we needed to spend full day there .We requested for the full day zoo as the entry charge was also for full day and just had t arrange a drop in morning but they refused. They said if we need morning drop we have to pay extra that too very high charges. So in spite of paying 2 way transfer charges for zoo i was forced to shell extra money and make my own arrangement for travel to zoo in morning. Also for Jurong Bird Park they did not co-operate regarding the timings which we require and i was forced to pay for to & fro travel charges in spite paying the transfer charges in my package. All these points came in discussion after i paid 100% payment till then only thing they were doing is follow up for payment. Had they discussed these points in advance i would have either not booked the tour. Also there are too many people involved in one booking. First some one books the tour , then second person follow ups for payment and then there is a operation team who plans the itinerary and there is complete lack of coordination. Also while discussing the tour the travel agent never discussed for very important attractions like Singapore Flyer , Garden By The Bay , Boat Ride which is a must to do in Singapore and we had to bool tickets for all these attractions locally. We felt that it was the duty of travel agent to update us about important tourist attractions with cost involved . Whether to book or not was those attractions was our choice . But just to give a better package price many important destinations were left out in package. Over all it was a average booking experience but still the tour went up well and family enjoyed the best we could. My advise to other travelers is don't pay a single penny till they give you a final itinerary because once you pay the money to them we are at their mercy. Regards, Hemanshu

The local travel agents mostly picked us on time and dropped us back to hotel or little india on time. They need to take our local phone numbers (mobile) or roaming number and need to inform us about driver details beforehand who picks and drops us using text messages. Crowd in universal studios is too much given festive season occasion. Universal studios provides priority ticketing avoiding queues for 76 SGD per head. This will avoid waiting in queues that is the case with standard pass, which agent provided. All this should be sorted out before the trip begins. Agent needs to inform us about such delays before starting the trip. Sentosa island, Universal studios, Jurong bird sanctuary, Gardens by the bay.

We are a family of 4 people, from Vishakhapatnam, who visited Singapore recently. I am very happy with the trip itineary and coordination provided by Mr. Sukhvinder Saggu of Travel Bhai. Right from the beginning of Visa approval process, he made sure that we did not run into any sort of difficulties. He customized the trip to our needs. The kind of hotels and locations he suggested and booked for us were much suited for us and well within our budget. Even when we were in Singapore, he was in contact with me on phone and made sure of our trip was comfortable. We visited all the major tourist destinations like Sentosa, Universal Studios, Jurong Bird Park, Night Safari, etc. Mr. Sukhvinder was just a call away if faced any difficulty/discomfort. I will definitely recommend Mr. Sukhvinder Saggu as the coordinator for anyone who wants to holiday in Singapore. Thank you very much! Great efforts by Mr. Sukhvinder and Travel Bhai!!

Agent (Mr Raj) : My Trip was managed by GoodWill Holiday's by Mr. Raj. Starting from the initial Quotes discussion, asking discounts, Visa processing till end of the Trip, he has been very supportive, helpful, available on Calls & WhatApp for any kinds of queries or help needed. While on trip when we were in some trouble wrt the Sentosa Island Cable Car tickets, Raj helped us even being Sunday Late night 11 pm in India. He has been very polite and helpful. I am surely going to recommend Goodwill Holiday's to my family & Friends. Hotel : The Hotel location was quite great as we were in Middle of a Shopping street, just in Front my Hotel we had lot of options for Indian Food, Mustafa centre which is a great place for Shopping mainly Chocolates & Soviners was just 5 min walk away. On Sunday, there was a Sunday Market setup just besides the Hotel and we enjoyed our shopping time. Still I had opted a 2 Star Hotel to suite my Budget but people can opt for a 3 Star that GoodWill suggests & provide for better stay experience. Sideseeings/Attractions: I almost covered all the attraction in Singapore staring from Marine Sand Park, Garden By Bay, Singapore Zoo, River Safari, Night Safari, City Tour, Flyer, Sentosa, Universal Studio & Jurong Bird Park. I have seen famous Tours likes Keseri, Veena World just give half a days and cover 3/4 attractions in Santosa Island, But Raj had helped us with 20 attraction pass and Full day package, from which my family was able to cover 13/14 attraction on the day which was great experience specially the Lugo Ride, Skyride, 3 4D shows, Trick Eye Museum, Wings of Time show. While initial planning our travel was SIC bases, but before the tour start, Raj upgraded us to Private Cab, which was great. There were some rides pass like Tram in Zoo & Jurong Park, Amazon Quest Boat ride in River Safari which I had not particularly discussed and agreed with Raj, but when I got the tickets at the Hotel, I saw Raj have included all of this without I mentioned anything about it. Cruise was the most memorable part o the trip as it was 1st Cruise experience for my family. We had lots of funs on Cruise from free Dining options, Jacuzzi, Pool, Rain Dance, Circus, watching late movie etc. Even in Cruise initially My Mom & dad and My self had got cabin on Different desks, But Raj took care of it and managed to get us Cabin Side by Side. Overall it a Fun filled Holiday, memories for life. Personal Thanks to GoodWill Holidays & specially to Raj for making this Trip a grand successful.

My trip to malaysia and singapore was my first abroad trip with my family.I was sceptical about the trip but thanks to Ms Soni and Ms Palak from Uniquetravelz who customized the trip according to my requirements and made the trip a memorable one.I would also like to thank Mr Nishant from Traveltriangle and all other members of the team who were directly or indirectly involved in organizing this trip. Thank you once again. Looking forward to having you people organising my future trips too... Night safari, Jurong bird park, sky and luge ride in sentosa, madam tussade and so on....