Tamil Nadu Family Packages

After paying huge packages, driver and vehicle is not at mark, driver not able to speak eng and hindi language, it is so inconvenient to us and also not using google map while driving, every time asking everyone, not reached any destination in time, always late by 1 or 2 hrs. Hotel room booked by was privilege suite which is not provided, ask to manager to change room where executive from sterling denied…. It is bad experience….. we have…… No

AC not working in Innova cab Room in Ooty was too small for 3 adult and 1 child

I had booked my travel less than a week before my departure. At the outset, I would appreciate the prompt and genuine response from Mr. Rahul who was coordinating with me for the tour plan. He answered all the queries that I had very patiently and gave some good suggestions too. Except for one thing that is the bath tub in one of the hotel wasn't kept well, rest all from food to cab service to itinerary was very well designed and organized.

We really enjoyed the trip. We will recommend to our friends as well. Looking forward to connect with another vacation.

Excellent service provided by travel traingle and MM cabs

*Pros:* - Quick on call support at any point - Handling with patience while tweaking the itinerary multiple times - Budget friendly planning - Customization as per requirement - e.g break journey - Provided Hotel with good locations Cons: A: No idea of exact location & impacting events on the journey dates. e.g.1 We landed to Madurai on the day of Year's biggest festival of Minakshi Temple. Impacted our schedule. e.g.2 We were first timer to Tirupati. Being Travel planner - the team should have ensured that we have proper provision for Tirupati Darshan. Rather - the team took advance from us without confirming if we have ensured darshan tickets, - and then started our struggle with surprise - as we were not able to get Darshan Tickets. Somehow, we ourselves managed to get Darshan tickets at almost 6 times actual price, which is big amount - also impacting our budget & complete itinerary. We had to hire local vendor to solve this. Don't know if it is intentional by the Travel Planner, they just ensured that advance is received then let the travelers struggle with surprises. - how can Travel planner miss such important factors. Based on our request - additional discount was added by the travel agent- as we had to suffer extra cost to manage darshan tickets. e.g.3 We landed Trivandrum on day of election, due to which couple of our major destinations were not open on that day (Being Government Properties) This was also surfaced on the day - and no one from the travel agent team could anticipate this till last moment. This could have been better managed & well informed. B: Violation in the committed itineraries. e.g. 1 We supposed to land at Madurai at 5 am, which was well informed in advance. Still we found challenge to convince the team to arrange early morning pick-up, which was denied even after pre-agreements. Thanks to WhatsApp messages as proof - it saved us. e.g. 2 Based on early landing at Madurai - we specifically asked for ensuring early check-in at Madurai Hotel. Which was to our utter surprise,- this was completely missed by the team - and they denied for this & asked use to wait from 6 am to 12 pm for Check-in. We were in state of panic. Here also - Thanks to WhatsApp messages as proof - it saved us - which was having clear mention of the agreement for this requirement. But still - Team could not full-fill the agreement - and we had to adjust with make-shift arrangement for 1st half - 2 rooms instead of committed 4 rooms. e.g. 3 At Trivandrum, the checked-in hotel refused to give us Buffet Breakfast (CP plan), which was committed. Guess - this also happens. The hotel was under renovation and smelling paint at reception - this was not even known to the travel agents - that's what they say. So, the committed buffet they converted to “à la carte” and told us that it will be delivered to room. & they were not sure of Menu. This all information was given to us after interrogating the hotel staff at Check-in. Otherwise, it was left as Morning surprise. We had to argue & fight lot - to make sure they deliver Buffet - at least in limited way at their small available cafe. We got this done with Fight and involving travel agent. C: Driver's proficiency Make sure for south journey you ask for proper Driver who atleast understands Hindi. Else it will be like under-control of bot which is having it's own agenda. Our Driver - had limited agenda as per given list - that too was not followed - or we had to enforced. We managed somehow through Hinglish and could convey what sequence to be followed and made sure it is done. D: Hotel Categories - was committed to be 3-4 star atleast. 2 out of 5 provided hotels were way below 3 star category - atleast as experience. One of the hotel was so bad that - had to click photos to share bad experience with the agent. *Summarization:* - Agent should have proper understanding of location & other impacting factors (eg. Darshan Tickets, Larger events on the day, Hotel under renovation...) - Properties To be provided with proper check (e.g below committed star ratings, Breakfast facilities...)

It was very good trip. Travel agent Rahul was very supportive. All the hotels were very good. The cab driver was very supportive and was very good at driving. Thank you so much for adding such beautiful memories to our life.

Our journey to OOTY and Mysore, thanks to the impeccable planning and attentive service of Amaze Travel Company (bookitforgetit) was truly unforgettable. The seamless coordination and carefully curated itinerary provided by the company made our trip extraordinary, leaving us with amazing memories to cherish. Special thanks to Mr. Sahil for his outstanding assistance throughout the journey, ensuring that every detail of our tour was taken care of seamlessly. The trip was made even more delightful by our remarkable cab driver and guide, Mr. Mubharak Ali, whose professionalism and decency were evident from the beginning to the end. With Mr. Ali's extensive knowledge of the area, we were able to explore every corner of OOTY and Mysore, ensuring that we didn't miss out on any of the must-visit spots. Overall, it was the best trip of our lives and we are grateful to Amaze Travel Company for making it truly incredible. Our journey to OOTY and Mysore, thanks to the impeccable planning and attentive service of Amaze Travel Company (bookitforgetit) was truly unforgettable. The seamless coordination and carefully curated itinerary provided by the company made our trip extraordinary, leaving us with amazing memories to cherish. Special thanks to Mr. Sahil for his outstanding assistance throughout the journey, ensuring that every detail of our tour was taken care of seamlessly. The trip was made even more delightful by our remarkable cab driver and guide, Mr. Mubharak Ali, whose professionalism and decency were evident from the beginning to the end. With Mr. Ali's extensive knowledge of the area, we were able to explore every corner of OOTY and Mysore, ensuring that we didn't miss out on any of the must-visit spots. Overall, it was the best trip of our lives and we are grateful to Amaze Travel Company for making it truly incredible.

It was our first family trip with all age members from 5 to 75, and everybody liked the trip..... It was a great and very nice trip which we had ever. The services provided by agent and Travel triangle was fantastic and we found the team was very attentive and polite. The hotels selection and cab service better than expected, specifically agent Rohitkumar and cab driver Shakti were very helpful. Time spent in Kanyakuamri beach and Rameshwaram temple is lifetime memory

Trip was nice and well planned. The driver tried to manipulate us to change hotel, but the hotel provided was nice. Hotel location is good and out of city. Had a great time.