Wonderful Kerala Family Package 4 Days & 3 Nights

We recently travelled to Kerala and had a very good experience with the travel agency. Ms.Kiran helped us throughout the journey. She was very patient and answered all questions. The suggested arrangements were a great choice and we had a great trip.

This was my second trip to Kerala & to same destinations. The current trip fell short of in terms of stay comfort in hotel as well as houseboat. Food spread in the hotel & houseboat could have been better. Driver's driving performance has scope of improvement. Ayurvedic massage, a must in the trip, was not up to the mark. Though this is not a part of the package, as tourists, we depend on the driver's assistance in choosing a particular provider. In fact, it is the driver who recommends. His recommendations of the restaurant, boating trip, dance fusion & martial art show was great. But he fell short in case of recommending a good ayurvedic massage, Spices centre and handloom products. I suggest agent share a list of good providers with rates & ranking with the customers upfront as an option to improve the experience.

The package and arrangements by Mr.Ankit of tour and journey travels was very good,the boat was also very good and the cab driver Mr.Salih was also very polite

Alleppy houseboat trip was just boating, after 6.pm there was no any program, there must be at last some entertainment evening to night dinner, there is no AC in house boat room, cant stay in room till dinner time. 1st and 2nd day Munnar trip was good experience ,

Cab driver(Vishnu) was young ,he was maintaining speed limits , patience and politeness throughout the journey.Appreciate his efforts and tooks us to all the tourist spots in Munnar at right time.he made the journey wonderful and fantastic. Thanks for all his support,a big thank you to travel triangle and back4travels for arranging this journey.

It was a thrilling experience exploring beauty of Kerala. We experienced memorable moments during our whole generally and we will remember it forever. Thanks for your good service and cooperation. We hope to travel with you again. Experience of houseboat. Tea gardens Roads and Mountains wrapped with greenary.

My reviews are not being posted when i gave them 1 star rating, so trying to post the review with higer start rating. In detail Worst experience of our Kerala trip: Our Travel Agency was On Time Holiday. Travel Agent: Abhimanyu Kumar(+91 8448558992) Transport Agency provived by Abhimanyu(Life Way Holidays Cochin Ph: +91 9605433330) CAB Driver: Shabin (+91 9656276604) Our Travel Agent Abhimanyu was so polite, organised our trip soo good. This was one side of the coin till we confirm the booking and make the payment We reached Kochi airport drived picked up. Later recieved call from Abhimanyu to make the remaining payment. *Our First mistake: Making the full payment* Now the second side of our agent started showing up. We reached House boat it was not so good called our agent to convey but no response we thought he was busy. called him in the evening from other number, he answered then we conveyed him that as per our itenary there was candle light dinner and honeymoon inclusion, But didnt find any such arrangements, he said that he will speak to the concerned person and get it arranged. Waited till Dinner no such arrangements were done and our first day was disappointing with bad house boat, no inclusions as conveyed in itenary. Second day we started our trip asked for one site visit which was not in our itenary driver asked for extra amount, tried to reach our Gentleman Abhimanyu, asusual no response. after full day journey reached to our hotel(Pine Tree) which was good. one best thing in our trip. started our Journed on third day stopped at first sight seeing and Car didnt start, we had to push and get the car started(First stage of Best Moment). Later visited 2-3 sight seeing points, driver says this is the last point we have to return now(Time 2:00 PM) but tried to tell him that we have more places to visit as per the itenary, refused to come, then we said he will pay extra amount for the Visit. (Note: No mobile network to reach either travel agent or Travel Triangle representive.) went forward for one sight seeing due to heavy rain we have to start our return journey. The car started giving trouble we have to push and start the vehicle multiple times. Around 6pm our car stopped on highway we had signal in one of our mobile reached agent Abhimanyu and travel agency. they said they will arrange new CAB but had to take Auto and reached back hotel after waiting 2 hrs on road. Driver got his car repaired and reached hotel next day morning at 10am. Our fourth day journed started from Munnar to Kochi. we had Kochi sight seeing on this day. we said driver lets go without wasting time we have sight seeing in Kochi. But the driver says no sight seeing instructions for him. Tried to reach our agent Abhimanyu asusual no response, we called from our last number,he answered and said yes as per itenary the driver should take us to kochi sight seeing, he will talk to travel agency. Again no response from our Hero Abhimanyu, all our numbers he has noted down and not answered from any of our numbers. we called him more than 100 times but no response. we tried to reach travel triangle representive(Subhabrato Bandopadhyay Ph: +91 8800294894) but no response then tried to reach Travel triangle customer service (We have holidays on Sunday please call us back on Monday) The driver dropped us without any sight seeing and left us on road. we had to spend so much money to experience the worst. Whose mistake is this? 1. Our mistake paying full amount of our trip in advance as per Travel Triangle Guidelines 2. Abhimanyu(On Time Holidays) who planned the worst trip, with worst boat house and worst cab 3. Travel Triangle who were not available when we needed the most.

All was done with perfection !..places & hotels selected were the Amazing ones !..From arrival we felt secure & comfortable with our car driver Gopal who made all efforts in satisfying our tight itinerary!.

I am happy with the complete arrangement and the package that was booked. The cab driver was also good. All the coordination was done by him which was very convenient. This shall be followed by all agencies as the vacation becomes quite comfortable. The only problem we faced was with the 'Princes de Munnar hotel. The stay was highly inconvenient and the hotel did not follow hygiene guidelines in food and beverage service. Food was served cold and kept as if it was kept for dogs. The staff was suffering from cough and cold and did not wear masks. They used their infected hands to touch food. Because of this, I caught the infection. The room had zero amenities, no hot kettle, no toiletries and no proper lighting. They served tea & coffee for breakfast which tasted the same and were full of sugar. Even the smallest of things like separate tea were not available in the hotel. Upon asking, the staff was rude and refused straight on the face. Other guests staying in the hotel had the same complaints. Also, they hardly had any staff. There were only 2 staff members doing everything. I would not recommend this hotel to anyone and would suggest you remove it from your list as well. Hope some action will be taken against this.

Hotel "The Arbour Resort Munnar" room is very worst. No cleaning Toilets with bad smells, Not changing Bedsheets, pillow covers & bathroom mat. Kettle was rust & no clean. No TV channels & no subscription, Very bad experience with the hotel stay. Could not able to use swimming pool. some guest using lengthy hours with 2 to 3 hours continuously. Default not providing bathroom kit. need to ask. Default not proving water bottle. Please don't prefer this resort further. Attached bathroom mat photo for your view.

Everyone this was alright but in hotel which we stay for 2 first days had a leaked toilet futher, our cab driver don't know Hindi But main issue was the houseboat we booked it was in bad condition with very limited ac service available and we weren't told about any of boathouse conditions and services

Good arrangement by travel Ankit agent by Tour and travel journey. Good response and prompt support by him. It has been wonderful experience and hassle free trip. Especially Driver Sanjeev has been so supportive and guiding throughout trip. On time pickup and drop !! Thanks Aneesh for his hospitality. Trusted portal travel triangle by many travellers. Superb enjoy all together!!!

The cab driver (Mr.Anup) was very very nice. He guided us wonderfully throughout our journey and thanks god the driver was so helpful. But we were pretty disappointed with Capital travel as the agent hardly communicated with us. We were constantly seeking information like drivers phone number, what documents we were supposed to submit, location of houseboat and we got response only after repeated queries from our end. All communication were initiated from our end and not a single information was given from travel agent on their own. Thekkady boat ride on the Periyar lake

Probably this is the first time I opted for taking a package tour to Kerala and that turned out to be the best. The trip went very very very smooth without any chaos. The driver Sunil was too friendly and was himself enthusiastic to show us all the new places around. Best of the Kerala Trip was Munnar hill top and Alleppey Resort stay and not to mention the mangrove forest ride too

Just a quick feedback for the kerela trip jus finished..the trip was managed very well, vineet was always very supportive for any changes to be done