Vagamon Tour Packages

imanshu Gupta

ed was swapped for whatever that was available at the time which was bit disappointing yet we managed to have great time even though the service in houseboat was not pleasent. Staffs were not friendly. On the third day we stayed at Falcon crest resort where the service was extraordinary. Such a pleasant place to stay. We faced a few problems. The cab arranged for us initially met with an accident right before we started our journey so at the last minute our travel agent has to arrange whatever available. The itinerary given to us and the one given to our cab drivers differed in a way that our itinerary included sightseeing in vagamon in the package where as the one given to the cab drivers only talked about dropping us in the falcon crest resort and picking us up the next morning. So they demanded extra money to take us to sightseeing. We contacted our travel agent regarding this issue, he said he will sort it out i don't have to worry and he asked us not to pay extra so we promised the cab driver that this issue will be sorted out. So they took us to sightseeing we had a good day and the next day due to certain reasons ( i really have no idea what ) the travel that took 5 hrs usually according to the hotel incharge and cab drivers, took 7 hrs for us there was no traffic too the cab drivers spoiled our entire day on purpose we didn't get to go for any sightseeing still we didn't make a complaint and yet kept asking the travel agent if the issue regarding itinerary was sorted. Our travel agent said they spoke to concerned person and it's not necessary for us to pay any money. But this was not sorted out for the cab drivers or atleast according to them, they didn't receive any call regarding this. So they purposely made us to reach the railway station on the neck of the moment. Our return train was at 9.45 we reached the station at 9.15 and the driver started demanding for money. We contacted our travel agent and suddenly he was out of reach. We called him multiple times he didn't just pick up the call. Then we reached out the agency which provided cab driver. His response was not proper so we had to call another travel agent from namaskaram travels who finally picked up and said the same thing as said by my travel agent " dont worry mam you don't need to pay extra we will sort it out" so we made the travel agent to speak to the cab drivers but still they haven't sorted it out.. there was no time left and we had to leave if we had to catch the train so we spoke to both the travel agent and cab agency and left the drivers leaving the issue un solved. In the meantime the behavior of one of our drivers was not good. On the night they dropped us to falcon crest hotel they got drunk and passes mean comments on few our family members ( ladies ) and that one guy continued to follow them from the parking till outside of their rooms .. the men in our family stayed with them the whole night for protection...This was brought to our notice only at the end of our trip so we couldn't raise any complaint earlier. That driver's name as provided by travel agency is added below for reference. Driver: Mr. Nisar KL 41 H 1597 Mobile - 9745274646 Mobile - 9400184600 Kindly take this to your consideration and kindly do a BACKGROUND check on the drivers before allocating them. And i felt that the travel agents where not responsible enough. Even when they had enough time to sort the issue out they didn't. So kindly dont show this kind of behaviour to others. The only best thing about this trip was our stay at Falcon crest resort. The ambience and hospitality they provided was extraordinary.

tion. Vagamon

ple. Overall the trip went good and specially the agent I really happy with him Mr. Vineet serviced better to us.

help us with anything. 3rd day driver dint take us anywhere apart from athirapallyfalls has he was in rush to go home, our flight was at 11 he left us airport at 6 even after we requesting him to take us to any nearby place... Vagamon, and the stay there was just awesome

But the ambience and the care taken in the boat by the driver and the cook was very good. The food was very tasty. Our trip became very memorable because of our car driver Mr. Shibu he customized our travel plans according to our preference and showed some of the best places. He was very patient and very friendly. But the travel agent didn't even call us to know whether we reached the place and whether we were comfortable only during confirmation of trip they called, later for the remaining payment also we had to contact them. So they had to make a personalized coordination with the customers .

o 12th June. The houseboat provided was ultimate, deck on top, hygienic and tasty food including snacks, rooms and houseboat was well maintained. Our stay at Vagamon was at Holiday Vagamon hotel, the staff was courteous, they did not have power since 3 days and they happen to run the complete hotel on generator without giving any interruption, they upgraded our room to executive class, room was rich looking with separate shower cabin and changing area. The food was tasty and much cheaper as compared to other hotels, Recommended! The landscape at Vagamon is so beautiful such that one should not miss, it was raining heavily so we missed visiting many view points but the climate did not make us realize it. Our Stay at Thekkedy was at Spingdale Heritage, the cottage was awesome, they too had no power supply, managed with generators, the place is good to be. Sedan was provided for the cab, Driver was comfortable with Hindi and English both, he followed our instructions whenever we demanded right things. It was my first time experience with Holiday Package, I feel I am satisfied with the service and definitely they will be my first choice for next trip. Special thanks to Mr Abhinay for throughout support .