Kurisumala in Vagamon, Kerala

yed each of the places). The stay in Allepey (Kondalip) instead of staying in the usual boathouse was the highlight and wise decision suggested by Mahima. The stay in Munnar was sumptuous!

in understanding our preferences and curated a perfect itinerary that balanced comfort, sightseeing, and relaxation. Her selection of beautiful resorts and scenic spots truly made our journey special. A big shoutout to Mr. Hashim, our cab driver, who was not only professional and punctual but also warm, friendly, and knowledgeable. He made our travel smooth and enjoyable throughout the trip. We sincerely thank the entire Comfort Destination team for their dedication and support. Special appreciation goes again to Ms. Kiran, whose planning and efforts made our Kerala experience memorable and successful. We’re short of words to express how satisfied and happy we are. If you are planning a Kerala trip, we highly recommend going through Comfort Destination — and do request for your trip to be arranged by Ms. Kiran. She is truly exceptional and will make your journey unforgettable!

art of the trip, as carrier and space for 5 was very clearly communicated to the agent several times. As a redressal, they said that they will provide a new car but on the next day and that we need to adjust in this car only for that particular day. Now why should we manage ? How difficult was it to arrange a separate small car for going from Kochi airport to Fort Kochi. This whole case wasted our 3 hours, and thank god we had a stay nearby where we could rest, else we would have been stranded on the airport. I cannot comment on how their services would be for accommodations and all, but a car was all they had to arrange, and they flawed. After a lot of heated discussions, they finally arranged the expected car, and the driver was really good, and we had a very nice time thereafter. So if you can ignore this incident, go ahead with them, as the prices and the itinerary were great.

ghout the trip. I would like to give my experience and feedback: Hotels were suggested by us, there was no price negotiation done from 7C's Destination. I was getting the same hotel tariff as the agents. The agent does not suggest the hotels as per our suggestion and our needs, they lack a list of hotels. The itinerary is so vaguely mentioned and the driver is unaware about all the sightseeing places we want to visit daily. Driver appointed to us acted sweet , humble but was cunning , always confused and always trying to fool us. Day 1: He did not take us to sight seeing as we reached late. 2 waterfalls mentioned on the itenary were not visited, the reason being no water, dark etc. Accepted all the reasons given by him. Day 2: He would not take us for sightseeing, instead take us to spice garden Ayur valley and force us to buy from there as we will not get good quality spices anywhere else. He dropped us at the hotel and when we asked about the sightseeing, he couldn't take us as the itinerary was not shared with him.I had to call the 7C's Destination agent Mr. Renjit to talk to him. Eravikulam National park was closed he should have mentioned earlier after reaching Munnar Mr. Renjit is saying you cannot visit due to breeding time. Day 3: We could not visit Periyar national park as it was fully booked 1 day prior. We spoke with other guests who had done online booking. On top of that Mr. Renjit is blaming us for not reaching prior 1 pm. To summarise the trip: Delhi Trip agent was not ethical, suggested we cancel the trip request at the trip triangle and they would give additional Rs 10,000 discount. 7 C's Destination were talking about ethics but lack to fulfill comments mentioned in the itinerary. Driver was taking commission at every place we visited Spicy shopping, Ayurvedic centers, Kerala chips and even for bookings which we did by ourselves. We received constant complaint calls from the surfing and kayaking schools stating the driver asked for commission. On declining the commission the driver posted negative feedback on the internet. Driver would not stay in our hotel or nearby hotels. He would be late by 20mins to 30 mins in the morning to pick us from the hotel due to which we missed all the major sightseeings in Munnar and Varkala. Other tour guests were getting the discount at Jatayu Earth center while we did not get any discount. We have spent Rs 1,06,340 but it was not worth it. It could have been much better. Thanks and regards, Hardik Panchal.