Pahalgam Family Packages

It was a great experience. Enjoyed the trip and also the travel agent took very good care of us in the critical times we faced in Pahalgam, during our trip

All good with Capture Kashmir tour operator. Ms. Mehak was passionate to organize the tour. Driver Aizeez was decent. The hotel arrangements are good except in the Hotel Devine Oak at Katra. We asked for single room with Quad sharing for 4 persons. Hence the room sizes in Hotel Azizia in Srinagar, Frosty mountain in Pahalgam were given good rooms. House boat experience at Srinagar was good except some communication gap between operator and boat organizer. On the whole , the tour went on well with Capture Kashmir. Also Thanks to Travel triangle.

It was a great trip. Everybody in the team was supportive and well trained for their respective jobs. Happy with the services. So many best memories of life we have made throughout our tour but the end of the tour made people cry due to Pahalgam attack, Otherwise it’s one of my life’s best experience.

"Finally, we completed our trip to Kashmir. It started well, as per the itinerary promised by Arooz. However, the Pahalgam attack drastically changed things, and we were eager to leave Kashmir and head back home due to the fear that gripped every face. But then, a magical turn came in our trip and I am very much thankful to Arooz(Breezy Travels) and Amir(Our Cab Driver). I messaged Arooz to change our hotel due to the attack, and she assured me that she would take care of it. Within no time, she changed my hotel. When I checked into the new hotel, my family and I felt safe, especially since an Indian army bunker was nearby. I asked Arooz to cancel our houseboat and continue with the hotel. Arooz worked tirelessly to secure a room for one more day, and finally succeeded. Throughout our trip, she kept calling and sending WhatsApp messages to check if we were okay and feeling safe. She even offered us to stay at her home, saying we were her responsibility. Her efforts touched our hearts, and we started feeling safe in Kashmir. We also can't forget our driver, Amir, who was with us for all six days. He became like family, and after the Pahalgam attack, he reassured me, "Don't worry, sir. I'll take a bullet before anything happens to you." He would call me multiple times a day to check if I was okay, if I'd eaten, and sometimes he'd arrive hours early just to boost my morale. The most touching moment was when he brought mangoes and bananas for my little child, saying, "Please take this so your child can have it when they're hungry." He even took me to a bat shop to fulfill my dream of owning a Kashmir willow bat." But I am expecting partial refund as I was like house arrest in hotel for half of my trip which I accept no one's fault, not you, travel agent or anyone... It's just if possible please provide partial refund Sonmarg snow mountains, kashmir willow bat

Really not had a good experience this time with travel traingle, disappoiting. I had to skip some part of my kashmir trip due to pahalgam incident. Have to separtley book my return which cost me extra money and now when i am trying to call travel traingle agents regarding reimbursement of my remining money as i hav not complted my trip . They are not picking up phone. Very disappointing.

Size of room should be considered while booking with extra bed, in pahalgam our room was very small. Anyways our trip was awesome and we enjoyed well All the places are Nice

The hotels in Katra and Srinagar were quiet good. The best hotel was Petals of Chinar in Srinagar. The Hotel Pahalgam Suits was good but the rooms were quiet small and the water was dirty and smelly. The Divine Oak Golden leaf hotel was good on first visit, but during the last visit the bathrooms were unclean. Also the dining area had grey water leakage at multiple places which was not taken care of for over a week's time. We literally had to have our breakfast and dinner in smelly dinning room. Apart from these small things, the hotels were good. The cab driver was amazing and the service agent was good too.

Thanks for all the arrangements. This trip was really a memorable one and all kudos to you travel triangle teams. The hotel and houseboat in Srinagar was really good. I found the food in Dewan hotel to be very tasty and the staff being courteous. The house boat staff was good, however the food options available in the boat was limited. The hotel in Gulmarg wasn’t that good. Room was very small. However I was not at all impressed with the hotel at Pahalgam. Those staffs were unprofessional and were in denial for most of my asks. The food options and tastes are not at all great. Overall I was bit disappointed with them. The driver stayed with us the whole time and he was really a knowledgeable local person who helped us tread well in the mountains. However I would recommend him to drive slow and have patience in the traffic. I was expecting the travel agent team to inform us about the SIM card, for which we had to spend extra hours in Airport. Overall my experience was good and had a great family outings. Thanks.

Gondola rides booking not done. Pahalgam hotel manager was very rude. No guidance was given for motor bike riding & sledge per person rate in sonmarg.it cost us 2800/- per person No guidance was given for pony ride at baisaran valley.It cost us 2400/- per person. Good cab & driver.

My Experience with Ozzo Kashmir Holidays – A Well-Planned Trip I recently booked a Kashmir tour package with Ozzo Kashmir Holidays, and overall, my experience was quite good. The itinerary was well-planned, covering all the major attractions like Srinagar, Gulmarg, Sonmarg, Pahalgam, and Doodhpathri. From scenic landscapes to comfortable travel arrangements, everything was managed smoothly. Travel & Sightseeing Experience The sightseeing experience was fantastic. Each destination had its own charm—whether it was the breathtaking Dal Lake, the snow-covered Thajiwas Glacier, or the lush green meadows of Doodhpathri. I especially enjoyed the Shikara ride on Dal Lake, the Betaab Valley, and the Gondola ride in Gulmarg. The trip was planned in a way that allowed me to explore the beauty of Kashmir without feeling rushed. Transport & Driver Experience The driver assigned to us was very professional and well-mannered. His nature was friendly, and he guided us well throughout the journey. He made sure that our travel between different locations was comfortable and hassle-free. Hotel Reviews The hotels booked by Ozzo Kashmir Holidays were a mix of good and average experiences. Here’s my detailed review: Hotel Azara, Srinagar (2-star) – The service was average, and cleanliness was not up to the mark. (Rating: 2/10) Sea View, Srinagar – Service was good, and the stay was comfortable. (Rating: 8/10) Petals of Chinar, Srinagar – The worst hotel in the entire trip. No hot water for a bath, and the staff was not cooperative. (Rating: 1/10) Signature, Gulmarg – Service was excellent, and the stay was pleasant. (Rating: 8/10) Diamondstar, Pahalgam – A good experience, though there was room for improvement. (Rating: 7/10) Divineoak, Katra (2-star) – Service was just okay, nothing special. (Rating: 3/10) Overall Experience & Recommendation Apart from a couple of hotel experiences, the trip was well-organized, and I would recommend Ozzo Kashmir Holidays for their efficient planning and execution. The sightseeing was great, the transport was smooth, and the driver was cooperative. If they improve their hotel selection, the experience can be even better. Rating for the trip: 8/10 Would I recommend Ozzo Kashmir Holidays? Yes!