Hotel in Dharamshala (Sai Taj Grand) was excellent with very polite staff. But the hotel in Dalhousie (Satyadev Grand) was horrible. The entrance and ambience was so poor that you wouldn't like to stay in the hotel. The staff was rude too and I wouldn't recommend this hotel to anyone. The cabs AC wasn't working and hence it was too hot in Haryana and Punjab when we were traveling from Delhi towards Dharamshala. The agent (Guruji Travels) refused to accept its AC is ill functioning. The driver (Vikas Kumar) was a very polite guy. One of the best drivers that I have ever travelled with. He needs all the desired appraisals from his company. Guruji Travels needs to be o be more customer centric as they are in service industry. Should give a heed to customers complaints and should check the hotels that they are giving to their customers. Himanshu from Travel Triangle was very helpful in listening to our complaints.

Well I have to say that I'm always a little nervous about booking a trip online but everything worked out fine with God's grace. Our family were given nice surprises throughout our trip by Raina David (Travel Triangle) Raina David, Ms Meghana and Mr Santa Singh (My Trip Organiser and Mr Gurpreet Sharma (our tour driver and guide). we had a wonderful experience as part of our Himalayan valley Trip 2019. Many Thanks Ms Meghana and Mr Santa Singh to My Trip Organiser who helped to plan this out.. what is possible and what;s not based on the time and the peak season traffic.. Whenever we had issues with the hotel, Ms Meghana/Mr Santa was able to help us. We had 11 day trip.. Covering Shimla, Manali, Dharamashala, Delhouise, Delhi and Arga. Apart from Delhi and Arga, the trip was so amazing.. Mr Gurpreet Sharma (9803936337) was our tour driver and guide (enough though it was not his duty). He has good driving skill and is very careful on road. He's also very friendly and talk with us telling places history and stories around it. He always waited for us patiently for taking photos and taking us to good hotels and even local food places on the roads. We were picked up at our hotel and other places promptly. He had no complaint for driving night or early morning.. He always carry a smile with him from the first day until last day. Big Thumbs up for him. We really missed on Delhi and Arga trip. hotels recommended by Ms Meghana and Mr Santa Singh from My Trip Organiser were so good Kamna Hill Resort, Shimla: During both breakfast and dinner at Kamna Hill Resort, the food and service was excellent. Thanks to chefs Jaspal Thakur and Bhuvan Bhatt. We felt really pampered by the caring staff - special thanks to both Mr.Shantnu and Mr Hukum Kashyap. Special attention given to kids. The location of the hotel was superb as it was quiet and away from the main hustle and bustle of the rest of Shimla. We were totally relaxed and left all our cares back on during our stay there. We would definitely be looking forward to going back again Holiday Heights Manali: We really appreciated for Holiday Heights at manali warm welcoming and excellent services. It was wonderful holiday with family in manali. we are delighted to be guided by Mr Lucky, Manager who arranged for us even the special visit to Rohtang Pass trip. Without even asking he and his staff packaged breakfast for us as we left to the trip at 4 AM. holiday heights at manali has a very professional and dedicated team. Hotel Udechee Huts, Dharamshala Beautiful location, sitting on the balcony of the hut and watching sunrise was amazing and surrounded by greenery and mountain. friendly staff, nice environment and they went on helping with special request for late night dinner even at 12 AM at the mid night as they go late to the drive to this location. Thanks to Yaduraaj, Ashwani and Team Indraprastha Resort Dalhousie : The staff at Indraprastha Resort Dalhousie were very attentive to our requests. They were generous with their assistance and went an extra mile to make our stay really comfortable starting with welcome drink. Our family enjoyed the amazing food during both breakfast and dinner. Thanks to Chef - Mr. Chaman Sharma and Mr. Anil and his friends who served us so warmly. Not forgetting the live music with wonderful selection of songs! THanks to Mr. Arun Puri .. You are have a special gift to entertain us. The Indraprastha Resort has set the standard of Resort at Dalhousie for my family really high. It's hard to beat! We will surely visit again! Taurus hotel, Delhi We had a 5 star experience @ Taurus hotel, Delhi. Absolutely beautiful in house dining wonderful atmosphere friendly waiters and special thanks to Ms Pooja who was constantly checking with how is food and taking song dedications. We only met with smiling and courteous staff like Mr. Praveen who at all times took good care of us and was very prompt in bringing it up and down from our rooms. To all the staffs, thank you very much for a wonderful stay. Overall, My Trip Organiser made this possible and were very much responsive both preplanning and during the trip. They responded every time when we needed help. To My Trip Organiser we will give 4 stars out of 5 providing valuable planning and support services throughout our trip even at the night or weekend time

The description of hotel provided before booking was totaly different with actual. Pics shared in link vs actual are 180degree opposite. Which was also shared with travel agent but response was negative and travel agent asked for additional money for getting better arrangements, which he could communicate before booking the trip. Room type was mentioned as delux but it was as good as public rest house(dharamshala). I don't understand the meaning of delux room what the travel agent is having in his mind. I will suggests others who ever is reding this review please be careful while confirming for trip. Specially booking with cesta journey pvt. Ltd.

Hotel Raja’s palace of Dharamshala was pretty good but Hotel Dalhousie grand provided the worst hospitality one could ever give ... even for a cup of tea they had several excuses... next time kindly don’t provide hotel Dalhousie grand to any tourist in order to avoid bad reviews. Cab driver was good ... work more speak less

Had got a bad room in Dharamshala, but the travel agent and travel triangle helped sort the issue by upgrading the room in next destination in Dalhousie

It was a good trip overall. The hotels were good but Dharamshala and Dalhousie hotels could have been little better. The driver was cooperative and knew the routes very well. Shubham was always available for any help. Thank you Shubham for all the help.

Driver is so nice excellence by nature. on hotel rating ....1. hotel of manali is excellance with service. 2.hotel of dharamshala 3. hotel of doulhouies 4. hotel of Simla rohtang valley ,kufri , mall road, khajjar ,river rafting, kalatop, & also road trip

EVERYTHING WAS MANAGED WELL . EXCEPT ONE TRIP MANALI TO DALHOSIE ,WAS PLANNED WRONG ,IT SHOULD HAVE BEEN MANALI TO DHARAMSHALA AND THEN DHARAMSHALA TO DALHOUSIE .AND WITH WIFE AND 10 YEAR OLD CHILD IT HAD BECOME VERY DIFFICULT . WE TOOK ALMOST 14 HOURS TO REACH FROM MANALI TO DALHOUSIE . BUT YES WE WERE STUCK DUE TO LAND SLIDE IN OUTSCURTS OF MANALI FOR 2 HOURS . STILL THIS COULD HAVE BEEN PLANNED BETTER . BUT OVERALL A VERY GOOD EXPERIENCE WITH TRAVEL TRIANGLE .

EVERYTHING WAS MANAGED WELL . EXCEPT ONE TRIP MANALI TO DALHOSIE ,WAS PLANNED WRONG ,IT SHOULD HAVE BEEN MANALI TO DHARAMSHALA AND THEN DHARAMSHALA TO DALHOUSIE .AND WITH WIFE AND 10 YEAR OLD CHILD IT HAD BECOME VERY DIFFICULT . WE TOOK ALMOST 14 HOURS TO REACH FROM MANALI TO DALHOUSIE . BUT YES WE WERE STUCK DUE TO LAND SLIDE IN OUTSCURTS OF MANALI FOR 2 HOURS . STILL THIS COULD HAVE BEEN PLANNED BETTER . BUT OVERALL A VERY GOOD EXPERIENCE WITH TRAVEL TRIANGLE .

Awesome cordination from travel agent Ajay sharma. We had faced little issue the mid of trip from cab driver regarding iternary, but it was resolved immediately by Ajay. All the hotels especially in Dalhousie and Dharamshala were awesome. Hotel Grand view dalhousie is exceptionally good. Had a wonderful travelling experience. Properly planned and cordinated by Ajay.