Hoi An Tour Packages

Recently I completed my 2 weeks trip to Cambodia and Vietnam. As I was travelling with my family of 11 members for this trip, I had opted for Private transfers and Private tour everywhere. From Travel Triangle, I received 3 Tour Agencies. 2 of those where in discussion with me while the 3rd Agency hardly was communicating with me. Among these 2 Agencies Michael from SVietnam Trips was the only one who was actively in contact with me and I ended up booking my trip with him. My Trip guide Harvinder from Travel Triangle reached out to me only during initial payment. Before and after that no follow up from Travel Triangle. Would like to take few names and express my feedback. Michael from SVietnam Trips: Right from the day tour agencies got allocated, Michael had been in contact with me. No matter how late it may get in the night, he would never forget to respond and tries closing out my queries. As my travel group was big with different age group and difference choice of places, I had to do lot of research on my own to handpick few places which are not in the common itinerary any agencies would provide. Michael was very co-operative and patient while accommodating all my changing needs and itineraries. Wherever he lacked knowledge he tried gathering info and suggested me on my itineraries. He ensured he would be available over the phone throughout my trip and he lived up to this expectation. When we visited Ha Noi, he had come to airport to greet us and also gave me a local SIM newly bought for me free of cost. On the next day as promised, he had visited our hotel and took me to a Currency Exchange place where he had got me very good rates and also helped me in getting Indian Dinner parcel in his own vehicle. On the last day of our Ha Noi stay he had come to a mall where we took a pit stop and helped us with shopping and guiding in the mall. Throughout our trip, every day in the evening he used to check with us on how our trip went and if any help needed. My family and I liked all of these gestures including his personal visit whenever we needed his help and showing that extra care which I hadn’t experienced from any other travel agencies I had traveled before. This is where he went an extra mile to ensure quality service assured by him is provided. Very impressive and would highly recommend him for your Tours. To say a few words about Tour Guides, we were lucky to have got very good tour guides in every place we traveled which I would recommend except for the guide in Ho Chi Minh City. Nak in Cambodia, Thuy in Sapa, Chung in Ha Noi and Linh in Da Nang & Hoi An were very friendly, happy going, informative and approachable. They made us feel very comfortable and ensured we had good time in our tour enjoying every place covered in the itinerary. Special Notes: -> Thuy in Sapa: My aunt and MIL were senior citizens who were finding it difficult to climb the stairs, Thuy took an extra step and special care to assist them everywhere while climbing and walking. My aunt felt blessed to have such a person holding her hands and helping her to walk everywhere slowly at her comfort. When one of us lost our mobile phone in a Cable car, he stood by us and helped co-ordinating with customer service and housekeeping until we got back our phone. -> Chung in Ha Noi: He was always smiling guy. Stayed with my aunt to take care of her and kept addressing her as ‘Mumma’ which made my aunt feel very touchy for his special care & attention. -> Linh in Da Nang & Hoi An: She was very joyful and cheerful. Once when we got late in the night after our day trip, she and her friend helped in booking pickup cab for us and followed up till we reached out hotel. The tour guide named Lucky in Ho Chi Minh City compared to others we felt was okayish. She wasn’t that informative and wasn’t much open to us. Example: In Cu Chi tunnel when we saw other guides stopping in each & every spot explaining for 5-10 min in detail, Lucky was just skipping explanation for those places and was asking us to see and understand the instruction board. We had to ask her on most of those spots which she skipped to specifically share some info as other guides where explaining few details. Overall we weren’t happy with Cu Chi Tunnel tour. Despite this place having a huge historical significance, the guide made it look very basic by giving very limited information. From Travel Triangle, I am not happy at all for their service. Apart from follow up for initial payment, I dint see any effort from them or their Trip guide to enquire whether my trip was started, how my trip was going on and whether my trip ended well or not. Except the system generated formality emails on payment and feedback, no communication from their team. Overall I would say we had a fabulous trip and very good experience with SVietnam Trips. All thanks to Michael for extending his care & support throughout our trip. If I have to take another trip, I would rather go directly to Michael from SVietnam Trips than any other agencies or even Travel Triangle.

Our vietnam trip was amazing. We started from ho chi minh then to da nang and hoi an and then to hanoi. We loved the entire trip and the way things were arranged.

Whoa, not sure where to start. My trip to Vietnam, which was arranged by ASIA AUTHENTIC TRAVEL COMPANY LIMITED, was beyond fantastic. They went above and beyond from the beginning to the end to make sure that every part of the trip was meticulously planned and carried out. Above everything else, the tour operator's guides were excellent. Every conversation they had was infused with their expertise and love for their nation. They gave us great historical and cultural insights, but they also gave us the impression that we were traveling through Vietnam with a close friend. Their personable and amiable demeanor added to the overall pleasure of the encounter. We would especially like to thank our 50-year-old guide at Hoi an, who was like a ball of energy. She understood all of our demands and even allowed us to spend an additional two hours in Hoi An. however, The guide in Ninh binh was in a hurry to finish the tour given that we had a lot to see and it was mesmerising place. The people in Vietnam are soo helpful, Humble and warm. The places we went to were really astounding. Every location, from the busy streets of Hanoi to the tranquil serenity of Ha Long Bay, had something special to offer. The travel agency designed a schedule that let us experience every aspect of Vietnamese culture, from tasting delectable street food to touring historic sites. Every day was an exciting journey full of remarkable experiences and stunning vistas. Not to be forgotten, Rossie, you were incredibly helpful with the entire reservation process, especially with securing the last-minute accommodation for us in Hanoi. In addition, Shubham and Eric kept in touch with me the entire trip, even though it was Chinese New Year and you two were on leave. All in all, I wholeheartedly recommend this travel agency. Look no further if you want a well-planned and unforgettable trip to Vietnam. Their excellent guides, incredible locations, and flawless service will leave you with lifelong memories. I express my gratitude to ASIA AUTHENTIC TRAVEL COMPANY LIMITED for an amazing journey." I Will definitely visit Vietnam with your agency

Our vacation to Cambodia and Vietnam in March 2024 was both informative and enjoyable. Our chosen travel operator, Bamboo Hat Tours coordinated our trip well, with our airport pickups and van tours being punctual and with very friendly drivers and guides. Right up to the last day Sophie from Bamboo Hat was in touch on a daily basis, sending messages and reminders which made it very easy to adhere to the schedule. While the hotels were well located in city centres, vegetarian options in food need to be made more easily available, and more awareness needs to be created among kitchen staff . On one occasion we found fish sauce had been used to season vegetarian fried noodles, and prawn crackers were presented as vegetarian crackers. The hotel room in Hanoi (HM Boutique Hotel) was rather cramped while the rooms in Rose Garden hotel at Hoi An and Cap Town Hotel in Ho Chi Minh were very good and the staff extremely obliging. While the rooms at Siem Reap were good, the staff were neither very friendly nor obliging enough to give us an early check in. Angkor Holiday hotel is very obviously catering to group tours, so when you plan for smaller groups, please offer better hotels with better service, even if the cost is slightly higher. We found very limited vegetarian restaurants around this hotel. While the Le Journey cruise crew went out of their way to be hospitable, we would have preferred to have taken a slightly more upmarket cruise, as the boat was obviously old and needs renovation. Please give us more options in cruises as well when putting together a package. Having said this, I must say that the travel hosts everywhere were extremely courteous and hospitable, and went out of their way to make us feel at home. Exemplary hospitality and courtesy everywhere we went. Hanoi’s water puppet show and a walk around the French quarter in the old town were very enjoyable. You need to spend at least three days in each city to experience it fully. Hoi An was amazing, with its riverside experiences, the shopping and the lanterns everywhere

Excellent Bana hills, tour guide was not with us for 3 hrs. Hoi An city dinner was only soup

Vietnam trip in Jan 2024 was a memorable trip. Sophie planning the entire tour and execution of the trip was exceptional. Kids enjoyed the entire trip. Hoi Ann

Travelled with SVietnam for my Vietnam Trip. Had amazing experience. Everything was very well coordinated, from hotels to Cabs to Itinerary. Emily and Tina did a great Job. Hotels specially at Hoi An and Da nang were at amazing locations. They even gave us surprise gift on the first day. Kudos to SVietnam.

We have enjoyed the Vietnam trip alot, the trip planning company and Tina, the trip organizer, played an essential role in crafting an unforgettable 6-night, 7-day journey through Vietnam. Her meticulous planning ensured a seamless and enriching experience across Hanoi, Da Nang, Hoi An, and Ho Chi Minh City. From arranging accommodations that captured the local essence to curating an itinerary that balanced historical landmarks and cultural gems, Tina's expertise shone through. Her attention to detail, responsiveness, and thoughtful recommendations made the trip truly remarkable. Thanks to Tina, I immersed myself in the beauty of Vietnam, effortlessly navigating its diverse landscapes and traditions. Her dedication transformed a vacation into an extraordinary adventure, leaving me with cherished memories and a deep appreciation for her impeccable organizational skills.

It was my first trip to Vietnam; I had no idea about the place and we were little worried as I was travelling with my wife but much to my surprise, Vietnam travel expert , the company I book for my tours, made this trip of mine, wonderful, memorable and beautiful. I visited Vietnam or to be précised Hanoi, Da Nang and Ho Chi Minh on last week of July and had efficiently made all the required arrangements from India only. Truly, booking Vietnam Travel expert for my Vietnam Trip was my best decision, as the minute I landed to Hanoi and then to Da bang and Ho Chi Minh a private air conditioned car with a reliable tour guide was waiting for me. I must tell you, Vietnam is a very beautiful place to explore and with Vietnam travel expert , it became best tour of my life. Most difficulties which foreigners face in Vietnam is to communicate with a local drivers and people but my driver was really speaking good English. They had all the required knowledge about my local visits. Soon, I along with my guide went for some sightseeing in Vietnam. First place, I visited was Halong bay and then I went to enjoy some other popular destinations like Bana hills, Hoi an village, Cu Chi tunnel and Mekong Delta. I had taken reviews from other tourist specially Indian who have taken packages from other companies and frankly speaking my trip and bookings with arrangements are far better than other people. My travel planner Miss Jade regularly contacted me on call and WhatsApp about next day planning and my experience as well as regular help. I really thank Vietnam travel expert specially Miss. JADE my travel planner from this company for organising such a memorable trip for me. It was a brilliant and unforgettable experience and I will certainly recommend Vietnam travel expert to my family and friends. I am really looking forward to have some more Vietnam and nearby countries trip.. My all sightseeing was wonderful and well planned specially in Hanoi, Da nang and Ho Chi Minh Cities. Specially I love Halong bay and Mekong Delta. One more thing, I am thankful to Miss JADE from Vietnam travel expert who planned my trip very efficiently.

I recently booked a 6-day trip to Vietnam through SVietnam Trips using Travel Triangle, and I was very happy with the service I received. Tina, the travel agent, and Emily were very helpful in planning our itinerary and making sure that all of our arrangements were taken care of. Tina was also very responsive to our messages and questions and accommodated all our needs and requests. When we arrived in Hanoi, Jennifer, the hotel receptionist, was very welcoming and helpful. She gave us some great recommendations for restaurants and things to do in the city. Our tour guide in Hoi An, Tony, was also excellent. He was very knowledgeable about the city and its history, and he made sure that we had a great time on our tour. The only minor complaint I had was with the Amanda Cruise in Halong Bay. The room's AC didn't work very well, so it was a bit hot and stuffy during daytime. The flush in one of the room’s toilets also had a bit of an issue, which the staff had fixed. However, this was a minor inconvenience, and it didn't detract from our overall enjoyment of the cruise. The cruise manager Dat deserves a special mention as he went above and beyond to make sure we enjoyed our time on the cruise. The food and service were fantastic as well. We had issues with the Air Conditioning in Da Nang at Grand Sunrise Hotel 3 as well, but they gave us another room soon after we brought it up. Overall, I would highly recommend SVietnam Trips to anyone planning a trip to Vietnam. They provided excellent service, and I would definitely use them again in the future if visiting Vietnam.