Old Quarter in Hanoi, Vietnam

excellent amenities. What impressed me the most was Rose's willingness to customize the itinerary according to our preferences. She was prompt in her responses, highly cooperative and flexible, ensuring that our trip was tailored to our needs. The private cabs arrived punctually, and the drivers were courteous and knowledgeable about the destinations. The itinerary was well-crafted, allowing us to make the most of our time and experience the best of Vietnam. Overall, I would highly recommend Vietnam Aurora and Rose to anyone looking for a seamless and enjoyable travel experience. Their professionalism, attention to detail, and commitment to customer satisfaction make them really stand out.

being made by Dragon Bay cruise

Overall Vietnam Trip was very Nice . Nice Tour Guides. Nice Tour Buses. Breakfast Lunch for Vegeterian was nice. Dinner At nearby Indian Hotels was nice and somewhat costly. Overall Vietnam Tour is Really Very memorable And Full of Fun and Joy.

ould like to share our detailed feedback as follows: Cambodia: Our tour in Cambodia was highly impressive. The hotel accommodations and services were excellent, and the transport arrangements, along with the driver’s service, were truly commendable. However, I must express some concerns regarding the guide, Mr. Phrom. His behavior requires significant improvement—particularly in avoiding loose conversations and inappropriate comments, especially when interacting with women tourists. This is an area that needs immediate attention. I kindly request that you share this feedback with your counterparts in Cambodia to ensure better service standards. Despite this, we deeply appreciated the excellent services of the tour driver and the overall quality of the hotel and service arrangements. Vietnam: Your services in Vietnam were equally good. That being said, I have a few suggestions for improvement: We faced issues with dinner on the day of arrival in all three cities due to late nights. After our flights and hotel check-ins, dinner was delayed, causing inconvenience. I recommend scheduling local flights to arrive earlier in the evening (preferably before 4:00 PM) to allow sufficient time for dinners. It would be beneficial to arrange accommodations in higher-quality hotels, even if it incurs slightly higher costs. For instance, my brother-in-law, who accompanied us, was dissatisfied with the room at the Prague Hotel in Ho Chi Minh City. Offering customers the option to upgrade their accommodations with an additional cost could greatly enhance their experience. Overall, we are happy with the services provided and appreciate your efforts in organizing this tour. Thank you once again for your support, and I hope this feedback helps in further enhancing your services. Warm regards, R. Gunasekaran

the pick up & schedule for the following day, a day in advance . The operators ensured we had a comfortable trip . Hotels & food arrangements & internal tkts were well organised . I am very happy with the way our trip was organized & I highly recommend S Vietnam trip to anyone traveling to Vietnam Every day was memorable because of the stress free arrangements made