Devikulam In Munnar

Overall my experience to Kerala with family is a memorable. The customer service support is very good and prompt. The hotel at Munnar -White Myst is a resort on a hill lock with beautiful nature surrounding. However, the food and restaurant of the hotel is not good. The break fast included inthe package is disappointing and dinner also we don't have any choice nor there is a restaurant near by. The maintenance of the hotel is not good like lighting, swimming pool etc. The hotel at Thekkady is average and not having restaurant but near by hotels are available. The cab driver was bit hasty but customer support took good care as required. We missed boating trip to Periyar laje.House boat experience in Aleppy was good but we felt we should have engaged house boat for day cruise and could have covered one more day at Thekkady or Munnar or a trip to Guruvayur temple. The food for vegitarian is not upto the satisfaction Munnar visit and cruise in house biat at Alleppey

I travelled Kerala (Munnar/Thekkady/Alleppy/Athiapally/Kochi) in Oct 2019 with friends. Prebooking response was very good with Mr. Abdul (agent) from KING FOREST HOLIDAYS. He has suggested overall plan, resorts as per our requirement and we could close on the booking soon with them. Immediately after booking, agent informed us we are not getting rooms in one resort for which we agreed upon. This disappointed us as this should have been checked with hotels/resorts just before paying token amount. Later involved Travel Triangle and this issue was sorted out. Small thing but without involving traveller if this would have got sorted it would have been much better. We started our travel and overall experience if I want say, it was awesome, we were happy at the end. Positives: 1) Cab driver was very good/polite and good guide, not faced any issue. Cab cleanliness was maintained throughout the trip. Driver was always very punctual and excited to take us to places 2) Munnar resort provided was a very beautiful property 3) Houseboat experience was excellent, flawless, safe. Food was simple and delicious with varieties. The best stay. Should never miss houseboat experience in Alleppy 4) Mr. Abdul was taking our feedback every day and felt engaged/reliable Improvements Required: 1) In Munnar, the resort was far from the city which was ok as the resort was very good. Second half day, we spent in Wonder Vally Adventure park which was nice experience but after that driver took us to the next spot without telling us how much time it will take. It took almost 2.5 hrs and we were totally disappointed. Driver should keep telling these things as well so that we can decide if we want to go or not. 2) Same evening, with our first cab, faced a small accident (basically minor dashes from a vehicle behind), which damaged the car dicky. To sort out overall thing including FIR, it took ~3 hrs and then as heavy fog and traffic., we reached our resort very late. Lost that evening which we wanted to spend in the beautiful resort. Here, some alternate cab should have been arranged soon. We stay just 1-2 nights at some place and pay for that, so something to take care. 3) In Thekkady resort, room given was small but we got an upgrade and had nice stay there. Very polite Hotel Manager. 4) Food was ok ok in all resorts except Houseboat. 5) Kerala Massage suggested by cab driver was not at all good. They should know real good places to suggest as money spent was not small.

Travel agent didn't provided proper details of trip and at the last moment he changes sequence of visiting the places, and because of that we had to waste 2 days of our holiday in Munnar. And when we discussed these with travel agent, there was zero support from them, ruining our last 2 days of vacation. Vagamon

We visited Kerala in the mid of October for our family trip. It was the right time to visit to Kerala. Weather was perfect. Little dizzling of rains everyday and start of winter. Short Details of trip - 14th to 17th October'19 (4D-3N) Kochi - Munnar - Alleppey - Kochi 2 days stay at Munnar Hills 1 day stay at Alleppey houseboat We booked our trip through Funday Travels. They have planned very nice and hassle free Kerala trip for us. Notable points of the trip - 1. Trip planner(Priyanka) - Priyanka was very helpful throughout the trip. I remember I called her number of times to get various information, multiple changes, inclusions/exclusions, budget discussion etc. But she was very calm and patient throughout the process and helped me to plan nice comfortable trip. 2. Special thanks to Amit as well. In Priyanka's absence, he helped us to get all requirements in time and there will not be any problem. Both Priyanka/Amit were in touch with us throughout the trip and taking follow ups everyday to make sure everything goes well. 3. Cab Driver(Unni) - Mr. Unni was very kind person. He was with us all four days and we really enjoyed his company. He guided us to various locations and also was sharing useful informations about Kerala while driving. Once again, Thank you Funday Travels and Travel Triangle for such a wonderful trip. Kerala was Amazing!

It was a nice and refreshing trip. Infact, tentative detailed itinerary and the hotels for stay were proposed by us. Only thing which could have made this trip better and which was missing during the entire trip was expert refinements in the itinerary and the hotels from the Travel Agent i.e. BookItForgeIt to make the trip better and more enjoyable. Cab services were good and the driver was well conversant with the topography of the area, the local rituals, culture and food of the area and he was good both in hindi and english speaking. Hotel at Munnar, The Fog Munnar, was an excellent choice but the hotel at Thekkady i.e. The Coffee Routes, though a very good property was a bit disappointing due to poor management and maintenance. This is my sincere rating. I am looking forward for another trip managed by BookItForgetIt but that time I would be expecting more expert inputs from them.

Trip to Munnar and Kovalam was best in my view. Travel agent was excellent and cab driver was good too. Mr. Ranjan from Raisoone Travels, the travel agent always follow up with us regularly about the schedule. Special thanks to him. Entire ride was fabulous. We enjoy a lot of local Kerala food, loved banana pakoda too much. Overall Kerala is too beautiful, its really God's own country and you choose an expert to plan you trip, it will be like cherry on the cake..

I booked the Tour Programmed more than one month. After check out Munnar (2 days) we reached Thekkady as per your mentioned in your hotel vouchers ( 2 hotels) , we went to hotel room for check in ....But you people are not booked in hotels. we struggled a lot. I called many times Around 4pm your people are allotted some new hotel. But in that also one room not at all good. I feels very embracing situation. Finally that day my Thekkady Half day tour programme spoiled. Total I intracted 3 people (Mr Anmol, Mr. Nimit & Mr. Suresh)

My first visit to southern India and chauffeur at our disposal was horrible with no understanding of family needs. He will just have his way throughout trying to save parking fees, some kilometres, driving rash, abusing other commuters and so on. Travel agent was nice but not adhering to service standards and commitments. Trip could have been better if the chauffeur was slightly compassionate. Kerala is beautiful at every bit, corner. This is actually a traveller's heaven and dream destination. Best places are Munnar, Thekkady and Allepey. Cochin to be avoided.

Travel triangle support was very good helped me to get my trip completed successfully as per my requirements and in budget. All hotels, house boat, cab service, everything with our trip was awesome. We really had a great time in Kerala. Elite palazzo Cochin - food and supporting staff & restroom, Summit hampton hotel thekkady - Peaceful delux spacious room, Misty Mountain Munnar - Mesmerising views Cozy room & fresh calm environment , Alleppey house boat stunning views with rain was out of the world. Misty Mountain Hotel in Munnar was superb. One should try that once if plan to go there.

Travel triangle support was very good helped me to get my trip completed successfully as per my requirements and in budget. All hotels, house boat, cab service, everything with our trip was awesome. We really had a great time in Kerala. Elite palazzo Cochin - food and supporting staff & restroom, Summit hampton hotel thekkady - Peaceful delux spacious room, Misty Mountain Munnar - Mesmerising views Cozy room & fresh calm environment , Alleppey house boat stunning views with rain was out of the world. Misty Mountain Hotel in Munnar was superb. One should try that once if plan to go there.