Periyar Tiger Reserve in Thekkady

Overall my experience to Kerala with family is a memorable. The customer service support is very good and prompt. The hotel at Munnar -White Myst is a resort on a hill lock with beautiful nature surrounding. However, the food and restaurant of the hotel is not good. The break fast included inthe package is disappointing and dinner also we don't have any choice nor there is a restaurant near by. The maintenance of the hotel is not good like lighting, swimming pool etc. The hotel at Thekkady is average and not having restaurant but near by hotels are available. The cab driver was bit hasty but customer support took good care as required. We missed boating trip to Periyar laje.House boat experience in Aleppy was good but we felt we should have engaged house boat for day cruise and could have covered one more day at Thekkady or Munnar or a trip to Guruvayur temple. The food for vegitarian is not upto the satisfaction Munnar visit and cruise in house biat at Alleppey

I travelled Kerala (Munnar/Thekkady/Alleppy/Athiapally/Kochi) in Oct 2019 with friends. Prebooking response was very good with Mr. Abdul (agent) from KING FOREST HOLIDAYS. He has suggested overall plan, resorts as per our requirement and we could close on the booking soon with them. Immediately after booking, agent informed us we are not getting rooms in one resort for which we agreed upon. This disappointed us as this should have been checked with hotels/resorts just before paying token amount. Later involved Travel Triangle and this issue was sorted out. Small thing but without involving traveller if this would have got sorted it would have been much better. We started our travel and overall experience if I want say, it was awesome, we were happy at the end. Positives: 1) Cab driver was very good/polite and good guide, not faced any issue. Cab cleanliness was maintained throughout the trip. Driver was always very punctual and excited to take us to places 2) Munnar resort provided was a very beautiful property 3) Houseboat experience was excellent, flawless, safe. Food was simple and delicious with varieties. The best stay. Should never miss houseboat experience in Alleppy 4) Mr. Abdul was taking our feedback every day and felt engaged/reliable Improvements Required: 1) In Munnar, the resort was far from the city which was ok as the resort was very good. Second half day, we spent in Wonder Vally Adventure park which was nice experience but after that driver took us to the next spot without telling us how much time it will take. It took almost 2.5 hrs and we were totally disappointed. Driver should keep telling these things as well so that we can decide if we want to go or not. 2) Same evening, with our first cab, faced a small accident (basically minor dashes from a vehicle behind), which damaged the car dicky. To sort out overall thing including FIR, it took ~3 hrs and then as heavy fog and traffic., we reached our resort very late. Lost that evening which we wanted to spend in the beautiful resort. Here, some alternate cab should have been arranged soon. We stay just 1-2 nights at some place and pay for that, so something to take care. 3) In Thekkady resort, room given was small but we got an upgrade and had nice stay there. Very polite Hotel Manager. 4) Food was ok ok in all resorts except Houseboat. 5) Kerala Massage suggested by cab driver was not at all good. They should know real good places to suggest as money spent was not small.

It was a nice and refreshing trip. Infact, tentative detailed itinerary and the hotels for stay were proposed by us. Only thing which could have made this trip better and which was missing during the entire trip was expert refinements in the itinerary and the hotels from the Travel Agent i.e. BookItForgeIt to make the trip better and more enjoyable. Cab services were good and the driver was well conversant with the topography of the area, the local rituals, culture and food of the area and he was good both in hindi and english speaking. Hotel at Munnar, The Fog Munnar, was an excellent choice but the hotel at Thekkady i.e. The Coffee Routes, though a very good property was a bit disappointing due to poor management and maintenance. This is my sincere rating. I am looking forward for another trip managed by BookItForgetIt but that time I would be expecting more expert inputs from them.

I booked the Tour Programmed more than one month. After check out Munnar (2 days) we reached Thekkady as per your mentioned in your hotel vouchers ( 2 hotels) , we went to hotel room for check in ....But you people are not booked in hotels. we struggled a lot. I called many times Around 4pm your people are allotted some new hotel. But in that also one room not at all good. I feels very embracing situation. Finally that day my Thekkady Half day tour programme spoiled. Total I intracted 3 people (Mr Anmol, Mr. Nimit & Mr. Suresh)

My first visit to southern India and chauffeur at our disposal was horrible with no understanding of family needs. He will just have his way throughout trying to save parking fees, some kilometres, driving rash, abusing other commuters and so on. Travel agent was nice but not adhering to service standards and commitments. Trip could have been better if the chauffeur was slightly compassionate. Kerala is beautiful at every bit, corner. This is actually a traveller's heaven and dream destination. Best places are Munnar, Thekkady and Allepey. Cochin to be avoided.

Travel triangle support was very good helped me to get my trip completed successfully as per my requirements and in budget. All hotels, house boat, cab service, everything with our trip was awesome. We really had a great time in Kerala. Elite palazzo Cochin - food and supporting staff & restroom, Summit hampton hotel thekkady - Peaceful delux spacious room, Misty Mountain Munnar - Mesmerising views Cozy room & fresh calm environment , Alleppey house boat stunning views with rain was out of the world. Misty Mountain Hotel in Munnar was superb. One should try that once if plan to go there.

Travel triangle support was very good helped me to get my trip completed successfully as per my requirements and in budget. All hotels, house boat, cab service, everything with our trip was awesome. We really had a great time in Kerala. Elite palazzo Cochin - food and supporting staff & restroom, Summit hampton hotel thekkady - Peaceful delux spacious room, Misty Mountain Munnar - Mesmerising views Cozy room & fresh calm environment , Alleppey house boat stunning views with rain was out of the world. Misty Mountain Hotel in Munnar was superb. One should try that once if plan to go there.

Travel triangle support was very good helped me to get my trip completed successfully as per my requirements and in budget. All hotels, house boat, cab service, everything with our trip was awesome. We really had a great time in Kerala. Elite palazzo Cochin - food and supporting staff & restroom, Summit hampton hotel thekkady - Peaceful delux spacious room, Misty Mountain Munnar - Mesmerising views Cozy room & fresh calm environment , Alleppey house boat stunning views with rain was out of the world. Misty Mountain Hotel in Munnar was superb. One should try that once if plan to go there.

House boat is basic just basic even the honeymoon inclusions just sucks. Candle light dinner means they just keep one deepa with oil in middle of a room. Cake means they have got a plum cake from a normal bakery without a name or mention on it. So house boat is just an average experience but remaining hotels are good in ambience. Food is not so great in spice jungle it is just average. Should also mention about the driver assigned to us. He doesn't know itenarary, he doesn't know who will pay for him. This shows a bad co co ordination between driver, his representative and our holiday agent. I pushed him alot to make him drive to the places that are there in the plan. Overall it's just an average experience with travel triangle. Not so great. Could be definitely a better one if they handled it in a better manner. Munnar is the best. Elephant camp in thekkady is also a memorable one. Jungle cruise is just time waste. Houseboat is new but not a great experience

It was amazing. Mr. Shobhit planned a good trip. Munnnar and thekkady hotels were amazing. But when it comes to alleppey boat house I can say it was okay.