Ho Chi Minh City Tour Packages

s not so good, they did offer basic toiletries like dental and shaving kit. Tea was not available during lunchand dinner hours. Food options were also very limited. But the staff was courteous.

small and it was difficult to manage with kids. The 2nd day city tour and night safari was fine but the driver could have been more communicative in providing details of the places visited. There was a Chinese temple where he dropped us for 10min to roam around and when I asked the name of the temple he asked me to go and check it where everything was in Chinese. I had to google to find the name. 3rd day pick up was delayed by around 90min which affected the duration of the Sentosa visit. After waiting for nearly an hour in the heat outside hotel we had to get inside to the reception and as soon as the vehicle reached the location I get a message stating that we will move the vehicle as it’s already late as if it’s our mistake not allowing us the needed time to walk outside. this happened couple of times which needs change to maintain a good experience and I acknowledge that the visitors should be on time to avoid inconvenience to others where as here it was vice versa. The rest of the visits were good. Well coordinated. Tickets were shared on time and the team also helped in locating the pick up location after one of our activities. Overall good experience. Just few things to look into and take care going forward. Thank you.

ri World was a huge hit with our little one, and the temple tours were beautiful. The Krabi leg was fantastic—the 7 Island Tour and the Jungle Tour were standouts. In Phuket, the Phi Phi Island tour and the Old City tour were both well-managed and enjoyable. Since we only opted for the land package and airport transfers, we relied heavily on their punctuality. The transfers were seamless, which is a massive relief when you’re hauling luggage and a toddler! The only disappointment was the Elephant Sanctuary tour. It felt very rushed, lasting only about an hour and a half, which didn't quite meet our expectations compared to the quality of the other excursions. Overall, we had a wonderful family holiday. Travtree Holidays provided great service and reliable transport. Highly recommended for families looking for a well-organized Thailand experience!

handled seamlessly. A special mention to Sagar Sonkar for his outstanding support throughout the trip—always responsive, helpful, and ensuring everything stayed on track. His assistance really made a difference. All 4 stars are because of him!! While the overall arrangements were excellent, the travel cars could have been better in terms of comfort and quality. Lost 1 star here

e last day, we had specifically paid extra for a private tour, and the same was confirmed by the travel agent. However, instead of the private tour, we were clubbed into a group tour without any prior intimation. This was particularly frustrating because we had paid additional money specifically to avoid a group tour. When we raised this concern, we were told that we should rely on the itinerary instead of the WhatsApp chat, which did not make sense since the private tour had clearly been confirmed by the agent. The day-wise planning was also not optimized. For example, on the Sentosa day, we completed the Sentosa Cable Car around 1:00 PM, while the Wings of Time show was scheduled only at 7:30 PM. This left a gap of almost 6–7 hours with no guidance or planned activities. Singapore was extremely hot during that time, and exploring outdoor beach areas did not make sense. We were left to figure things out on our own in an unfamiliar place. Eventually, we had to spend extra money to visit the Oceanarium just to utilize the time and manage the long gap. Proper planning and guidance could have avoided this inconvenience. Similarly, on another day, the itinerary included Museum of Ice Cream, Marina Bay Sands, and Gardens by the Bay. We completed the Museum of Ice Cream in about 1 hour–1 hour 15 minutes. When we checked with the driver, we were told we had to wait for nearly an hour as pickups were scheduled. This resulted in us waiting in the hot sun without any proper arrangement. When we contacted the Abroad Vacations agent, the response was that they had already paid for the transport and we could not take a Grab. This was not helpful, and we were left with no option but to wait. After reaching Marina Bay Sands, we later realized that there were timings for Gardens by the Bay, which were not properly communicated in advance. Because of this delay and lack of coordination, we had very limited time to explore the Flower Dome, and we had to rush quickly to the Garden Rhapsody show. The entire day felt rushed, and we could not explore the attractions comfortably or to our satisfaction. Additionally, there were multiple instances where only driver timings were shared, without proper guidance on meeting points, buffer time, directions, or how long each activity would realistically take. The expectation seemed to be that we should manage everything ourselves in an unfamiliar city, which was stressful. The main reason for booking through a travel agent is to have a seamless experience, proper planning, and guided transportation throughout the trip. However, in our case, we were mostly left with just tickets and driver timings, and we had to figure out the rest ourselves. If we had to plan everything independently, it would have made more sense for us to book the tickets directly. The lack of guidance and coordination defeated the purpose of booking through an agent. Overall, the trip lacked coordination, proactive communication, and proper planning. We expected a smooth and well-organized experience, especially after paying extra for certain services. We hope Travel Triangle and Abroad Vacations improve their coordination, honor confirmed bookings, provide realistic day planning, and ensure clear communication so future travelers do not face similar issues.

d then local charge. Phi phi island

one of my friend told me that it needs to be filled. No price bargaining whatsoever, since there was just one day left it was impossible for me to try new itinerary. Langkawi was the best

ing Ganga Aarti and boat ride were well arranged and enjoyable. Once we reached the temple, the VIP darshan moved efficiently. The driver assigned to us was polite, respectful, and drove safely throughout the journey. He remained courteous in his interactions and, in certain instances, such as recommending a battery-operated rickshaw in Ayodhya, his suggestion improved local mobility. The final airport drop was smooth and punctual. There were certainly good elements in the trip. That said, the operational gaps were too consistent to ignore. The vehicle provided for the tour carried a white number plate rather than a commercial yellow number plate, which immediately raised concerns regarding compliance for a paid tourism package. While I am not making legal claims, this is not what one expects when booking through a structured travel platform. From day one, there were coordination inefficiencies. At the airport pickup stage, there was confusion before we connected with the driver. More concerning was the recurring pattern across cities where the vehicle would be parked 200–300 meters away from entry points, and we were asked to walk — sometimes on uphill gradients — despite traveling with a six-year-old child and a senior citizen. This was not an isolated instance but a repeated approach in Varanasi, Prayagraj, and Ayodhya. In multiple cases, when I insisted, the vehicle was able to drop us significantly closer, which indicates that proximity was possible but not initially prioritized. Guest comfort should not require negotiation at every stop. There were also serious itinerary execution issues. Several temples and locations listed in the confirmed itinerary were not initially covered in Varanasi. I had to proactively message and escalate to ensure those places were included. When I first raised the concern, the response was not particularly reassuring, and it gave the impression that coverage of listed items depended on my active monitoring rather than structured planning. If a customer books a package tour, it is precisely to avoid having to supervise execution. Additionally, Subah Banaras was mentioned in the itinerary but never conducted. In Ayodhya, both Saryu Aarti and the laser light show were listed despite occurring simultaneously at different locations several kilometers apart, making it practically impossible to attend both. Listing mutually exclusive events in a fixed itinerary reflects poor feasibility planning. In Prayagraj, Akshayavat was attempted without prior confirmation of operational timings and was found closed upon arrival. As a result, we had to reschedule it to the next morning, which forced an early hotel departure at 7 AM. Although breakfast was included in our booking, we were only able to have minimal items because of the sudden schedule adjustment. This disruption was avoidable had timings been verified in advance. At Anand Bhavan, the vehicle was parked approximately 250–300 meters away on an uphill stretch, and we were asked to walk. This was physically inconvenient and avoidable. Only after repeated insistence were closer drop-offs accommodated at later stops. The VIP darshan arrangement, while smooth once inside, appeared to be handled on the spot. Tickets were purchased after arrival rather than pre-arranged. I had clearly requested an all-inclusive package, and yet multiple payments were made on-site. If certain charges are excluded, that should be transparently communicated beforehand. The experience felt reactive rather than professionally pre-coordinated. In Ayodhya, the hotel was seemingly unaware of our arrival at the time of check-in, and we were made to wait approximately thirty minutes for room allocation. The room condition was underwhelming, with visible stains in the bathroom and a non-functioning AC. The breakfast area the following morning had a noticeable mosquito issue. While we chose not to escalate on-site due to fatigue and tight scheduling, such basic quality control and coordination are responsibilities that fall within the agency’s oversight when curating a package. Additionally, although the quotation mentioned a driver-cum-guide, the experience largely reflected a driver-only role unless I specifically requested coverage of listed locations. To be clear, the individual driver remained courteous and cooperative; the concern appears to stem from insufficient briefing and planning standards at the agency level. In summary, the issue was not attitude but execution discipline. There were good moments in the journey, but the repeated need to insist on closer drop-offs, monitor itinerary coverage, verify timings, arrange practical logistics, and absorb unplanned disruptions significantly reduced the value of what was positioned as a structured, all-inclusive 5N/6D package. When a customer chooses to book through a platform like Travel Triangle, the expectation is professional coordination, proactive planning, feasibility-aligned itineraries, and comfort-oriented logistics. This trip had potential to be excellent, but the cumulative operational gaps made it merely average. I hope this feedback is reviewed seriously and used to strengthen quality control and partner accountability standards going forward.

d: Hotels at Kandy was below average on all parameters. Food at Nuwarya Ellia hotel was below average, howver, they accommodated indian food request Most importantly, we should have been allowed freely to choose government authorized operators for whale watch, Madu boat safari , polonurwarya city tour who offered tickets at half the price compared to Glamour asia recommended operators. No such restriction was mentioned in the itinerary Also, we had to book tuk tuk at Merrissa as cab was not available for whole day Several places mentioned in itinerary were not covered on one pretext or another eg Ambuluwawa. adam peak, Zip line etc. On the other hand, we were charged 10K LKR for polonurwa sight seeing in lieu of village tour and cultural programme in which we were not interested Lastly, we should have given flexibility to adjust time for sighseeing spots a little eg some spot is more appealing than the other Overall it was a good trip and well organized Thanks to Travel triangle and its partner So many of them eg Lion Rock, Nuwarya Elliia, merrissa whale watch, tea lounge, gem making, Hibiscus beach resort with priavte area, lotus tower at colombo .. so and so forth

very comfortable. The sights, especially the temples in Chiang Rai, were highlights for us. Highly recommend this tour for anyone looking for a stress-free Thailand experience!