Vietnam Friends Packages

I booked and travelled to Vietnam in the month of November,2024 via Travel Triangle. I booked the tours through Bamboo Hat Tours and my point of contact was Sophie. From planning the itinerary to accommodating the changes in the plan, she has been always available for us even at odd hours during our trip. The tours have been organized meticulously and all the transfers were punctual. I have to admit that I initially had doubt whether to plan everything myself or rely on travel agency for this trip but Sophie and her team has been really great through the trip and I feel the tours planned were really value for money!! Thank you Sophie and Bamboo Hat Tours for a memorable trip :) :) :)

It was great experience with Svietnam...They have expertly planned and organized every day of our trip. Special thanks to Jenna..She was very helpful & kind & accomadated last minute changes as per our needs... overall we gathered beautiful memories because of Vietnam people we have met throughout 11 days journey . highly recommended Halong bay, SAPA & DANANG including Hoi An are must visit places in Vietnam

It was a great experience. Travel agent was very supportive and helpful through out the trip. Thanks for organizing everything in the best way.

They made our trip Memorable and an awesome experience.

Plans were well made. Quick support from the agents. Each and every day was memorable.

I am very happy with all the booking and arrangements from Sophie bamboo hat tour. Halong bay trip and bana hills trip

Had an amazing time with Viet Aurora Travels on my Vietnam Trip with my wife. Hannah Vu from their team was specially helpful in arranging everything and making the trip so memorable for me and my wife. We covered all the places which were mentioned in the itinerary and the hotels which I asked in the package were provided and all the properties were amazing. The limos to all the tourist places were also comfortable and amazing. Thank you Travel Triangle and Viet Aurora for this amazing trip

Vietnam is a beautiful country, very orderly and law abiding. We had a wonderful experience. Will visit again. Halong Bay and Ninh Binh.

It was a great experience traveling with Travel Triangle and VietAurora. I would like to split my feedback into two sections: **Good** and **Areas for Improvement**. **Good** 1. **Outstanding Travel Arrangements**: The travel vehicles, guides, locations, and Halong Bay cruise were exceptional. Our stay in Danang was equally remarkable. 2. **Cruise Upgrade**: Our agent upgraded our Halong Bay cruise to a balcony view, which made our experience truly special as we spent quality family time on the water. 3. **Punctual Pickups and Drops**: Every pickup and drop was on time, saving us valuable time to enjoy and explore. 4. **Thoughtful Birthday Surprise**: We visited Vietnam to celebrate our child's birthday, and our agent, Hannah, sent a wonderful cake to mark the occasion. It made us feel incredibly special. 5. **Safety and Care**: Hannah ensured our safety and well-being throughout the trip, from the start until we returned to India. 6. **Excellent Coordination**: The coordination and communication from the agent were seamless, making our trip stress-free and enjoyable. **Areas for Improvement** 1. **Early Check-in Request**: We arrived in Hanoi at 10:00 AM, but the standard check-in time was 2:00 PM. Despite requesting early check-in, it was not arranged. This cost us 4–5 hours, which could have been better utilized. 2. **Ba Na Hills Trip**: On our way to Ba Na Hills, we spent an hour shopping for pearls. This was unnecessary, as we had already shopped earlier during the trip. That time could have been better spent exploring Ba Na Hills. 3. **Ocean View Request**: While I did get an ocean-view room in Danang, it was on the 4th floor. I was expecting a higher floor (e.g., 16th) for a better view. 4. **Exit Day Vehicle Issue**: On our last day, I requested an earlier vehicle for shopping before heading to the airport. This was denied by the agent, who suggested booking locally instead. While I managed, this could have been better coordinated to save time. 5. **Limited Trip Planning Support**: The agent often asked us to check with the hotel reception for nearby places to visit. I expected the agent to provide a comprehensive itinerary, detailing must-visit spots, optional activities, and chargeable add-ons to help us make the most of our trip. 6. **Currency Suggestion**: I was advised to bring USD, but in many shopping areas, payments were required in VND. This led to additional currency conversion fees, which could have been avoided with clearer guidance. Overall, it was a wonderful trip, and I appreciate the efforts of Travel Triangle and VietAurora. Addressing the above areas would make the experience even better for future travelers.

Hotels were good but could have been better. Overall very satisfied with the trip and the service of the local travel agent. Tina was exceptionally supportive. Hallong Bay LA Pandora cruise.