Adventure in Uttarakhand

It was awesome trip. We enjoyed a lot. Thanks to Mr. Deepak who coordinated and arranged very well

It was well arranged and managed. Special thanks to Sanjay and Induction who helped us throughout and made the trip a memorable one. Thank you.. Many good memories taken back and highlight was the camp stay and the view from the camp. Also the food was too good.

Our trip was planned in the last moment so we did not have option to research much and relied on the experts. Let me begin by writing the good things first: 1) The initial response was good & quick 2) Mr Sandeep the agent was polite and accommodative of our requests and modifications These were the only things that went well. Now let me share the list of things that went wrong. 1) Problem between the driver and the agent - we had no clue of what was going on between these guys. Each of them wanted to change the trip itinerary on their own way. The driver complained about the agent and the agent kept saying the driver has no clue. The nagging of the driver started right from the moment we landed at Dehradun. It was very upsetting when the driver put the mobile on speaker and agent Mr Sandeep said to the driver - "Sir handle karlo, aur jo bhi setting karni hogi hum apne beech main kar lenge." 2) Excessive Drive time - the drive from Mussoorie turned into a nightmare coz we drove 350+kms on hills in a day, which by no means is safe and recommended. We could have taken a halt. When I said this to the Agent Mr Sandeep, the first response was, "You should have started late". He said that without even asking what time did we start. We got stuck in the land-slide and the agent instead of supporting during the panic situation, stopped responding and then when responded it was rude and ruthless. He had no clue of the drive and the location, he kept saying I have 5 years experience and the driver kept saying I have 25 years experience. We were stranded for long . We tried calling travel-triangle guys as well and had no response from them either. 3) After all this, for rest of the days we decided to ignore both the agent and the driver and enjoy the trip but the worse was yet to come. We had asked for a camp site next to the river at Rishikesh and we were given some unsafe place in some remote village near Rishikesh. It was called adventure camp and nothing other than reaching their was adventure. The first sight we saw was a bunch of men sitting and drinking. The camp was in remote village with no place to go. We literally had to beg for food which was part of the package. The food arrived late and the guys at the camp kept drinking all night. This clearly shows that the agent does not have any understanding of what does a camp sight mean. We missed the whole experience of sitting next to river at the bourne fire. This was the most disappointing experience. I was with my wife and we could hear these drunk men screaming all night. 4. Lies of the agent - Mr Sandeep said, other hotels were not available while almost every hotel we tried to check had enough rooms. This was a outright lie by the agent. The cost of the trip was way to higher than the kind of hotels and service that we received. To save few bugs they booked us in simple hotels. I would never recommend travel triangle and neither 1point 5billion inches.

The trip was very good and Mr Deepak had been continuously monitoring and co-ordinating the programme. He spoke to the people concerned and made our stay more comfortable. The Hotels arranged were very good, except the Hotel Vishaka Palace at Kausani. The Pine Oak Resort was the best and service and food was excellent here. The other hotels at Raniketh and Corbett were also very good. As I mentioned except Kausani all the hotels and food was very good. Even at Kausani the staff are cordial and service was also good. But the standard of the hotel is not at all good, if compare with other hotels. I have already briefed our experience with Mr Deepak. He has been taking corrective measures and assured us that the errors like Kausani will not reccur. On the whole we enjoyed the Himalayas. The cab and the driver was also very good from the point view of service and travelling.

Once again Travel Triangle has given us a memorable trip experience. We had our trip of Lansdowne in Sep 2018 with Trip Birbal. N thanks to Trip Birbal team that they did every effort to make our trip easy n memorable. From booking to payment, cab to driver, Hotel to food n sight seeing to end of the trip..all management was very good. The only drawback in the trip was..the hotel we stayed in was lacking the mobile network except BSNL which we didnt have

I must say Mr. Ashish from Holiday Mentor is very professional and for him customer's satisfaction is primarily thing. Before starting my trip, I disturbed him even at night for my queries and he answered all my questions very well. The cab driver he chose Mr. Kamlesh was very nice and helpful person. Our stay at Gajraj Trails Resort was adorable. Food was very good and their staff was very polite. Hospitality was very good. Thanks for making our trip memorable and unforgettable. Keep it up guys.

Everything went average but at the time of checkout there was an issue related to payment as I need to pay remaining 20K of total booking amount but hotel gave me the bill of 24K and were adamant that u need to pay this amount only. Check with ur travel agent gor any issues. When I called up Travel Triangle/Trip Seller, they were not picking up the call. Mr. Pranav Gupta (Travel Triangle) and Ms. Nikita from travel agency were highly unprofessional. Hotel manager Mr. Kapil Mehta was not helpful at all, he was only focussed on speaking in English with an accent and non responsive. To the surprise, he was not having any numbers of the travel agency too. Finally Mr. Saurabh helped out and we checked out. The resort is small spreaded in the shape of a rectangle where you cannot do too much barring sitting outside in the lawn. Rooms were clean and service of the housekeeping staff specially a boy named Arif was very nice, he also took us to the nearby forest acted as a guide. Food of all three times was included but was not up to the mark at all. They also arranged the so called Gala Dinner on 31st Dec with live music but it was too pathetic and the dancer that they called up was a man turned woman dancing too badly and other guests from the hotel were teasing and touching him weirdly, overall it was a horrific experience and not good for a family. Another bad part of the trip was jungle safari as Trip Seller has booked our hotel to one end of Corbett that is near Jhirna Gate and arranged safari at Sitavani right at other end too far from Hotel Corbett Treat and that zone is one of the less visited by the tourists as one spots very less animals there. This was too rude by the agent as we were very near to Jhirna Gate but they didn't booked the safari there and I know it was due to the cost factors. Agent misleaded us and this is not good. Icing on the cake was Mr. Kapil Mehta (Operations Manager) of Hotel Corbett Treat, he was least bothered in servicing the guests and most of the time he was sitting outside in the sun involved in himself. How can a manager be like this who doesn't care about anything at the hotel. Overall it was very average experience and I don't think I will go with Travel Triangle/Trip Seller to book my next trip. Best part of this trip is the location where our hotel was located. It was right near the jungle which gave us the opportunity to visit the jungle walking 2-3 times and it was thrilling. Rest everything was below average

The support of travel triangle is really good. The sking in Auli and the resort of Auli.

It was great experience with holiday mentor they are reliable and trust worth Hotel provide and cab driver were also polite and courteous

The driver did not know the route well and was a little impatient. The hotel (Hotel Green Palms) was very good, the hotel staff were very courteous. The food was very good. Lansdowne is a very small but picturesque place.