Kaza Tour Packages

Overall the trip was good. Positives : 1) Good hospitality at Kaza and Nako hotels. Excellent customer service by the lady and her son at Mangalam Hotel, Kaza. 2) The trip was well planned as a result we could cover the places on time. 3) The car journey was comfortable Area of Improvement: 1) Service at Hotel Moonlake, Shimla was bad. The room and washroom were dirty. Customer service and food was bad. 2) Hotels at Kalpa and Sarahan was average. However the rooms were clean. 3) Cab driver service was average. He did not stop for lunch and washroom at convenient location.

As expected , it was an amazing experience while travelling across Spiti Valley from Shimla to Manali at different places i.e. Sangla, Kalpa, Kaza, Tabo. Chandartaal in between many hidden beauties. Positive - Witnessing surreal beauties of Spiti Valley with our own eyes Supportive weather and climate Supportive and cordial people , all stays were comfortable . Though hectic but could see many yet unknown historical places , monasteries etc. Our Escort, Guide cum Driver was very helpful and gentle , has geographical knowledge of places Scope for improvement - Long travel in between places could be broken further to minimize bad long roads Few places standard of hotels could be improved

I will like to share my experience of this trip and say that I was expecting too much from this trip as it's was my 2nd HM trip and wanted thinks to be smooth with peace but didn't find that all time as traveling was too much and hotels allocated was too far wherein we saw hotels in main city too.. Many places included in Itinerary is not good so ideally to be excluded and while few places which is good was not included by which should be there. So overall it's was not that good trip or experience for me .. thanks Chitkul village & Baspa River along with KAZA visit..

It was an awesome trip from the classic expedition team, the guys were amazing...love to accompany them in future as well At -34 degree temperature in KAZA was an excellent unforgettable moment in our trip

First of all we would like to tell you that we all are very thankful to you to plan such a wonderful trip. Considering the logistics, coordination and terrain of the region, the efforts that were put down by you are really commendable. We believe that you will keep on serving other customers/travellers with same dedication and commitment. Overall our trip were with in the range of expectations. We would like to point out some points/feedback about our trip so that it can help you to serve/plan other people better What went good on the trip: Itinerary for the trip was well planned as per the region of spiti valley. We covered most of the places considering the time that we had for the trip. You also supported us in customising the itinerary as per our convenience. The accommodation(hotels/tents) that was provided was nice and comfortable. Rooms, bedding and washroom cleanliness was up to the mark. The tents at chandratal lake was inferior as compared to other locations but we can understand the remote location of chandratal lake can be the reason for this. The location and views from hotels was mesmerizing specially at Sangla and Kalpa. The staff was also very courteous at all the locations considering we had a 1.5 years old also kid with us. The driver of traveller was very skilled and knew the manoeuvring of vehicle in narrow hilly regions like a professional. He drove with utmost perfection in hairpin bends and rough roads during the trip. We are also very thankful for the unplanned complimentary stay provided by you on the last day at Manali. Although it was for 1 hour only but it was very helpful to get freshen up and repack the stuff. What could have been done better: Although it was mentioned in the itinerary and we were also running short on time but we would have really appreciated if we would have covered the Pin valley considering its natural beauty. We think many travellers similar to our itinerary will always miss it, no matter how so ever they plan it. The driver that was assigned to us was driver only. He never acted as the guide in any sense in order to make us familiar with the places in and around of our stay during the trip. It was just a point to point travel with him with no information or knowledge sharing in between. In Kaza, we requested him to take us to a place which was merely 3 km away. He simply refused our request stating baseless reasons like he will take us tomorrow or I am sleeping now(in daytime). It was really a setback for us as Kaza was the only place where we had some free time to explore nearby places. Tempo traveller could have been in a better condition for such trips. The interiors were in average condition and many times we have to stop for minor defects like oil leakage. The tasks like collecting water, air pressure checking, fuelling the vehicle could have been done before we boarding the vehicle thus saving our time for traveling. I hope you will take above points as constructive feedback to serve future customers better. It was wonderful being in touch with you.

Nikita was our coordinator, she has been in constant touch with us right from the planning of the trip to completion of the trip. We had initially planned to go to Kaza but due to weather we couldn't continue with the itinerary, Nikita made another itineary in manali on the last moment and it turned out to be good. This guys give the best service and any one who is looking to travel around spiti, manali should consider them to plan their trip

We have planned for 8 day tour where Nikita our tour coordinator helped us booking the Trip Will divide the review into multiple parts so that it will help others to decide(Hotel, Food, Places, CAB, On Tour Support) CAB Lucky(Lalchand Bhatia) : knows every inch of Himachal and the vehicle is Innova Crysta and the best we can expect. itinerary was well communicated to Lucky and that we need not to worry about our schedule On Tour Support : Nikita, helped us to prepare ourselves for the travel before a day what to bring for wearing and all and gave good support during the journey providing quick support by coordinating with cab driver and changing the hotel in case of venue changes in the last minute. Hotels & Food Our trip is 8 days long and we almost stayed in 7 different hotels 1. Shimla --> Rajat Hotel (Food is decent but Not the hotel ) shimla is a good place and they can get better hotel 2. Sangla --> IBex Camp (Excellent view and decent food with the surrounding nothing to complain about) 3. Kalpa --> Tab Exotic, ( Decent hotel with Decent Food) 4. Tabo --> Sidharth (Nice hotel with Nice food ) 5. Kaza --> Spiti Valley -> (decent hotel with decent food) then can do little better here as its also big tourist place 6. Chandratal --> didnt stay in Tenzin camp due to heavy snow 7. Manali --> Mountain View --> Nice Hotel with Nice food 8. Chandigarh --> Hotel Oscar Regency --> (Worst hotel and worst food) we stayed for night room is full of alcohol and cigarette smell Overall : Its great trip, and on the last day we got the snow fall my kids enjoyed it a lot and its beautiful journey. Precautions: Food is only Parotha, Rice and Bread available mostly, as it takes a lot of journey if you are going towards spiti better keep some snacks of your own and some pickles in case you miss your home food

Because all the stays were done in camps, and the cold was too much, I fell sick, I wish the kaza stay was planned as 1 day camp and 1 day hotel, then the situation would be different. So we had to skip chandratal on the last day and return back to manali a day before planned. Except for that rest all services were excellent, the hotel in manali was too good, can and driver were up to the mark, very friendly. The camp folks were also amazing. Unexpected snow fall❄ at Kunzum pass

I would like to share my experience of Spiti Tour with Holidays Icon. Here we come in touch with our tour coordinator Ms. Diksha Bragta, a polite , professional and talkative lady. She never ever fail to respond us during day one to last of our trip. She arranged Excellent rooms and transportation for us... Mukesh, a friendly Driver of Innova Crysta was introvert in nature but faithful to his duty.... Another person from Holiday Icon was Ashwini Verma, a well profit loss calculator. We hire them for 6 day and 5 night tour of Spiti including Chandratal camp. Everything was good and fine at the time of beginning and as per requirements of our planning. Our predecided route was via Rohtang Pass and Kunzum pass, but weather didn't allow us as Rohtang Route was closed ( so before plan the journey make sure Rohtang Route is open or not as BRO official declaration ). Now the complete itinerary was changed to the new longest route via Kalpa , Taboo, Kaza. But during journey we strongly feel that at least 7 or more days are required for Spiti Adventure Tour because less number of days automatically increases the time of travel on hilly roads. We started from Manali and finished it at Manali. Hotels review on Internets are enough to judge their services, Here we are also satisfied with them. On the tribal area of Himanchal there are less number of availability of Hotels so there are no more options to choose better one. The evening and night temperature was falling fast and extremely cold and day temperature was pleasantly good. One of our friend got mountain sickness ( breathing problem ) after altitude of Sangla. We have to rescheduled our plan and Journey near to Kalpa. So we return back to Manali again. During this phase The Holiday Icons rearranged Hotels for us in Manali and we have to pay additional for cancelled hotels in Spiti ( That was actually the total promised cost of Hotels in itinerary without taking their services ). Now the Spiti Tour was completely converted into Manali Trip with additional cost with cancellation of Spiti Hotels. We enjoyed the Manali Locals, Rohatang Pass, Solang Valley, mall roads etc. Now we regret to choose the less number of days for Spiti Tour.

What was intended to be a soul searching trip turned out to be a worst nightmare. The travel agents were pathetic in handling their duties. There was absolutely no communication from their end w.r.t the change of accomodation or the reporting time unless asked for. There was mismanagement from day 1 till the last day of the trip. The accomodation on the last day in Shimla was horrible. There were heaps of hair on the floor and even the dining area wasn't clean. Only the 4th day sailed smoothly. Addressing the elephant in the room - convincing the travel agents to take us to kunzum pass was an uphill task (inspite of the place being included in our itinerary) 2 weeks before the trip the travel agent informed us about ruling out Chandraral lake, kunzum pass and rohtang pass from our itinerary. Chandraral lake and rohtang pass exclusion was understandable as it was subject to the opening of the roads, whereas, there was no proper explanation for striking out kunzum top when there were other tourist vehicles visiting the same. I constantly kept in touch with Ambika to include the visit the kunzum pass and she assured me it would be done until the day before the trip began. As soon as the tour started, all the co-travellers insisted on visiting kunzum pass and communicated the same to the travel agent. Ambika assured to get back with the update every single time, but failed. Finally, before beginning our journey to kaza from pin valley, we had to take a call on visiting kunzum pass otherwise it would've been impossible to cover the other places in kaza as well as kunzum pass within a period of 2 days. Even after reaching kaza, there was absolutely no response from the travel agents and we literally had to stop our vehicle on the middle of road to know the status of our trip since we had no idea about how/where to proceed. The travel agents kept giving every possible reason to not take us to kunzum pass. When I had an altercation with of the supervisors, he threatened to terminate my trip. He made absolutely no sense when I was just asking for what I had paid for. If they really had the intentions of taking us to kunzum pass right from the beginning, they would not have waited till the last minute and given multiple reasons for it to not happen. The itinerary that was approved by me on travel triangle is different from the final updated voucher that was followed for the last three days of the trip. I hope travel triangle chooses their associations wisely and not ruin the trip that people dream of for months together.