and you will come to know just before the invoice is generated.

iangle team was smooth. We loved Punakha the most. Our hotel and the the vie from our room was just right out of a dream!

Roots which actually was a NO Star Hotel. Initially we were allotted 1 big and another a small dingy room. Both the rooms were dirty and had bed sheets with dirty marks on them. Our dream of a nice holiday were shattered there and then. The staff there refused to change the bed sheets. I had to call your agent Upashna. I told her to either shift us to another hotel or we are going to shift ourselves. After haggling for about an hour or so, she got both the rooms of the same size and also got the rooms cleaned as well and the bed sheets changed too. I requested Upashna to make sure that the other two hotels are not the same. However, Hotel Kingaling too was a No Star Hotel and the rooms given to us were in a quite in an odd location. We had to go one floor down the ground loor and the stairs were quite steep. I myself was about to fall on the first day, but was saved as my daughter was just behind me. There after I told the hotel staff to give us rooms on the ground floor. I called up Upashna again and asked her as to why she was hell bent on spoiling my family vacation. She assured me that the rooms shall be changed the next day and we were shifted to rooms on the ground floor the next day. The problem in Hotel Kingaling was,that the provisions provided here were all rationed. For example, if we asked for coffee sachets the in room, we were told that this was all that could be provided. Even the small soaps provided were rationed. The sweet dish too was rationed, one piece of Gulab jamun per person. The third Hotel, Tashi Phuntsok was ACTUALLY a 3 star hotel and we really enjoyed our stay there. It would be pertinent to add here that this hotel was requested by me and I had to pay Rs.2000/- extra than the original invoice of Rs. 175000/- with some other so called 3 star hotel.I would also like to add here that otherwise the staff at all these three hotels was very nice.Basically, I feel cheated and let down by the kind of hotels promised and actually provided to me. Time and again I had told you to ensure that we have a good holiday by providing us good hotels and even in the invoice were promised 3 star / 3 star deluxe hotels. By no means were we provided the amenities as promised. I had also kept Vrinda in the loop so that everything is to her knowledge.Rajesh Narula.Mob No; 9810738520

xcellent and have a though knowledge of Bhutan.Looking forward for more vacations with the Golden Vacation

team. Will give 10/10 to our cab driver Mr Anup who knew the pulse of his TravellersSince we were a three member ladies group was always apprehensive of the safety point of the trip .but the assurances of the travel co ordinator Mr Debendra was never a market gimmick . We were taken care in the best possible manner. The rooms we were allotted at Hotel golden resorts at Paro was the best as we could see Tigers nest sitting in our room . Tku travel triangle and tku golden vacation. We will definitely plan more vacations with u

rough out our lives.