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Rs Tours And Travels
19 Trips Sold
Address
Shop No-31-A, Shree Manoshi Complex, Plot 5&6, Sector-3, Ghansoli, Navi Mumbai, Mumbai, Maharastra, India, 400701
75.00% Reviews
Reviews
4 / 5
4 reviews
Testimonials
What People Say
Mani Kandan, Chennai
Destination
Kerala
Date
Nov 10, 2020
A Best and safe trip
Richa Aggarwal, ,
Destination
Kerala
Date
Jul 05, 2019
Preplanning was good but on Day 1 when we reached Munnar, the hotel was 15-20km away from the city with no facilities to eat or roam around. We had to convince our driver to take us to city so th...
at we could have our lunch as nothing was available in the hotel at 3pm. In Munnar as per our itinerary, we were to visit tea factory but the driver told that the factory is closed on both the days and we will visit another factory on way to Thekkady which also was closed. So we could tea factory on 3 consecutive days due to misinformation by the driver. During the entire trip, the driver would just drop us at the hotel and would not take us in the city for shopping/sight seeing telling us that it is 500metrs, 800 metres and ask us to go on our own though, we were supposedly having the cab with driver till 8pm as per the itinerary. He would simply refuse to go anywhere after dropping us at hotel. With a 4 year kid, it was difficult walking all the time.While going to Kanyakumari, he tried to discourage us visiting places as per the itinerary giving various reasons. We stayed in Kanyakumari till sunset as per itinerary, but on our way back, he was very rude.Next day morning when we were to visit Padmanabhaswamy temple, when we called him at 8am, he was still sleeping and took 1 hour to get ready. Because of this, we missed the darshana at the temple which closed just 5 minutes after we reached there. we were ready and had checked out at 8:15 but because of him, we missed the darshana.He dropped us at Trivandrum airport 3 and half hours before flight timing saying this is mandatory although the airport staff told us that we could have easily reported one and a half hours later, because of this we had to wait at airport for 2 and a half hours.Kindly look into the matter so that such things dont happen with others.
RS TOURS AND TRAVELSTravel Agent
Sorry for the inconvenience caused by the driver. it was only because at the last moment we have to change the vehicle and give innova instead of ertiga. because the vehicle which came to pick you up had some mechanical issue while on the way to the airport. an immediate set up had to be done with the driver also. We will look into this suggestion and take care of it. Thank you for your feed back