s for customer delight. He has been very helpful and supportive with kind heart and responsibilities. Thank u .

time request not a single services provided by the hotel manager)everything else is the best. I am giving 3 star rating only because of sunbreeze hotel experience else i will give 5 star ratingsOver all the trip was nice one of the best services provided by the trip agency, punctuality of timing, services by the driver hotel and trip coordinator i.e. Leisure tours and Travels, I appreciate them except the worst hotel services provided by the Sunbreeze hotel at Ella, actually it should be removed from the hotel list bcoz it will spoil the name of the agency

a tuktuk for that.he didn't know the tourist places or spots.at Colombo also we took a tuktuk for local sight seeing. He was friendly at first but later he was some what rude to usAbout the stay...we had booked a budget tour. First stay was at lion resort ..polunaruwa...room was smelly ..like not open for many days..2nday our stay was at Kandy.At first the hotel manager said that...no room was booked under our name..later had to call up the agent to clear it out..hotel was good.Third day stay at mirrisa was horrible.basically it was a homestay..sooo smelly room ..felt that it was gud to sleep outside than inside.the host didn't know English and it was very difficult to communicate with her.it was a horrible stay.at galle and Colombo stay was good.

hem selves. The driver was very polite and extremely helpful through out our trip with the suggestions to good restaurants,, shopping places. Over all had a wonderful trip and would recommend to friends and family. Food., weather, clean country.. Beautiful beaches, of course Greenary, elephants and turtles

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driver Mr Rilvan who guided us very well. Highly recommended leisure tour and travelsEvery moment was best

ally to check the hotels and itenary to get to know the places in Srilanka. I then took the quote given by liesure travels and asked them to call me.The trip coordinater Ms.Ajanthi sent us a good itenary at a reasonable price.Since the beginning of the trip we were skeptical about leisure travels because it's a new country where we don't know anyone and never been anywhere. But we were completely wrong from day one. To our surprise, the trip co ordinator Ms.Ajanthi, who spoke with us over phone, came to escort us to hotel on the day we landed.We were escorted by a mini Limo, I have never seen such a techno car in India. We were given a tourist sim card.She was very polite, courteous, always available. The itenary she prepared and hotels she booked for us was a delight. We loved all the hotels and itenary except one place. For that reason, she shifted us to a really comfortable hotel at once. The driver ( Sheeran ) was one of the nicest person and a professional driver. He followed all the traffic rules and didn't rush to take us to places. He was helpful and guiding us throughout the trip. A thorough gentleman. Over all it was a safe, comfortable and enjoyable trip.We hope you find this review helpful.