Kaziranga Family Packages

e region to smoothen the travel. Mr abhishek from triptovana guided us in every step and made sure that he called every day and enquired about the trip and made sure all the services were in place. Sitting at jang waterfall with no people around river flowing and serene quitness it was blissful

at to explore and what to leave. Perfect guide. The hotels I chose were Kaziranga - Kaziranga Resort (Could be better) Ramson Stay Inn - Shilong (Hotel is good. It's outside main shilong. Does not matter as you will be travelling a lot and will not get much time to explore police bazar. Driver anyways will take you to police bazar one evening. If you want to stay near Police bazar choose different hotel) Pyrkyns Inn - Cherrapunjee (Excellent Hotel) Ka bri war - (Mawlynnongh and Dawki). Excellent hotel views and food but location is in between the two. Be ready for hactic travel next day if you are going to Krang suri and Dawki) Hotel Rituraj - Excellent hotel near to Brahmaputra cruise and Kamakhya Temple. Brahmaputra people go for upper deck but middle deck is also very nice. You get good photos and cruise music band and DJ party will not be there in upper cruise for sunset cruise. Must Visit places - Elephant Safari, Krang suri water fall (Don't forget to take a bath in Water fall. Be ready for cold water), Dawki River boating (Good clean water), Nohkalikai water fall, Seven sister water fall only in monsoon (There is no water right now). Shilong Peak, Brahmaputra Sunset Cruise, Maa Kamakhya Temple

n we went to dwaki visit..its travel agencies responsibility...to suggest places of stay. when our budget was open and had no constrainsts. Better plan and itearnary would be better. Not happy.

ents do this well! 2. Customizing the trip to include Double Decker, which was a top priority for us 3. Gave us very thoughtful gifts on day 1. We appreciated this more than anything else because we got to enjoy the local culture by donning a part of their local clothing What could have been better: 1. Customer Service - Closing on a customer (booking the trip) is not the end of the relationship. The agency didn't make an effort to communicate progress (hotel booking, safari booking at Kaziranga etc) and even Travel Triangle was unreachable. I had to keep following up on multiple little things and when I couldn't reach any of them for a couple of days, I almost panicked that I was conned. There was no proactive reach-out to provide critical information needed for the travel. Second, there was no check point with us once the trip started. This is not a good thing. If you want the customer to be satisfied, have a couple of check points to see how they are settling down and if anything needs to be adjusted. 2. Be upfront about how much extra all the entry fees is going to come to - No guidance on what's really worth seeing and what's not and which places have entry fee (which is all of them!). Most of the falls were a waste of money because you see them from far away, especially the Seven Sisters. As tourists, we rely on locals to give us this information so we can utilize our money effectively. 3. Some of the 3 star hotels weren't maintained well. This is not a reflection on the travel agency but I think they should consider this when booking other customers 4. Last but not least, use discretion when a customer complains about the driver - It went fine the initial few days and then we had a conflict with the driver which I expressed to the travel agent I was talking to. I had expected some discretion but because the travel agent complained immediately to the vendor and the vendor called and yelled at the driver, we had to deal with crap for the next 2 days. So, if you are going to complain to the vendor immediately, make sure you change the driver instead of letting the customer deal with it. Also, why was this driver assigned to us if other customers had already complained about him?!

harm of Mawlynnong, Asia's cleanest village, left me in awe.

ke big changes in our itinerary at the very last moment. Through his help it became possible and we experienced Kaziranga National Safari too. It was our first trip after marriage and we enjoyed every bit of it. Would really like to collaborate in the near future for any of our upcoming trips. Thanks Unexplored Trip! Thanks Shashank Our Travel Agent.

to kamakya & back to airport. But it never happened. The enthusiasm while taking the booking was not there till the tour ends. If this would have taken care I would have given excellent rating.