d head back home due to the fear that gripped every face. But then, a magical turn came in our trip and I am very much thankful to Arooz(Breezy Travels) and Amir(Our Cab Driver). I messaged Arooz to change our hotel due to the attack, and she assured me that she would take care of it. Within no time, she changed my hotel. When I checked into the new hotel, my family and I felt safe, especially since an Indian army bunker was nearby. I asked Arooz to cancel our houseboat and continue with the hotel. Arooz worked tirelessly to secure a room for one more day, and finally succeeded. Throughout our trip, she kept calling and sending WhatsApp messages to check if we were okay and feeling safe. She even offered us to stay at her home, saying we were her responsibility. Her efforts touched our hearts, and we started feeling safe in Kashmir. We also can't forget our driver, Amir, who was with us for all six days. He became like family, and after the Pahalgam attack, he reassured me, "Don't worry, sir. I'll take a bullet before anything happens to you." He would call me multiple times a day to check if I was okay, if I'd eaten, and sometimes he'd arrive hours early just to boost my morale. The most touching moment was when he brought mangoes and bananas for my little child, saying, "Please take this so your child can have it when they're hungry." He even took me to a bat shop to fulfill my dream of owning a Kashmir willow bat." But I am expecting partial refund as I was like house arrest in hotel for half of my trip which I accept no one's fault, not you, travel agent or anyone... It's just if possible please provide partial refund Sonmarg snow mountains, kashmir willow bat

d trust me, I’m not easy to impress. There was a hiccup with our initial driver, but she handled it with absolute professionalism and arranged a replacement instantly. That replacement turned out to be a blessing — Salman was a god-send. Calm, knowledgeable, friendly, and genuinely invested in making our trip memorable. Every booking and arrangement was seamless, top notch, and stress-free. Couldn’t have asked for better support.

hanges the topography and ecology of the region. The travel agent also forgot to pay to the hotel causing unnecessary delays.

e price in short time notice but she done all arrangements after duty hours. Our trip was wonderful the houseboat, hotel,driver cum guide all was good they truly helped us to capture golden moments. Special thanks to Paridhi and team. I will definitely recommend her to my friends and relatives for further future planning. Thanks

erience: 1. We were not intimated about the actual cost of the union cabs and guide which we needed too pay additionally. It would have been great if we knew the additional approximate amount. 2. The amount of time people demanding tip ..

u. Sonmarg, Gulmarg were best.

s resort) it is a old building with no safety at all. See the view from hotel as attached here. Hotel in Srinagar was better but I had book my hotel seperately as I didn't want to stay there. Travel company has no idea about requirements. They totally messed it up on my anniversary.

great experience

your coorperation throughout.

& especial thanks to Mehek from Alja tours & travels , she was available all the time before the trip & even after the trip making sure that we had great experience & she takes prompt actions.

ooth cost effective hassle-free tour without alja.thank you so much for such a warm welcome in kashmir.recommended to everyone.

e review that they claimed to have). But, the responsiveness before completing the booking was not there later on, especially when I wanted them during the course of trip. As a traveller, I expect my travel agent to stay in touch and take feedback atleast once at the end of day. But, there was nothing from Breezy travel and infact, even till date, She has not made any attempt to check how my trip went. Thats because, She know what my response would be. Major concerns- 1. From the beginning I made it very clear that the booking is done with a condition for visiting Teetwal, which is close to LOC, which required permit. Travel agent assured me that she has spoken to concerned officials and took all our IDs. But, nothing she did. After arriving at Srinagar she told (upon checking multiple times) that the driver will handle everything. Our visit to Teetwal was not at all certain even on the day of our visit. The driver just took us to DC office which was closed because of weekend! Upon telling this she asked us to go to Kralpora police station and told driver is all aware and he will handle it. When we reached Kralpora police station the driver happily left me handle all of this and sat with his mobile phone. What a joke! I had to use my own contacts and eventually got the permit. Wasted over 1 hour due to this mishap. 2. Due to space constraint we upgraded to TT from Crysta from Day 2 and that was the mistake. The vehicle was not in condition (driver clearly mentioned this when he took the TT for getting minor maintenance done. Greasing was done and told this vehicle was idle for a long time). Really ? You took additional Rs. 8500 for this junk vehicle with which we need to travel 160+ kms one way in rough terrain?! As expected, the vehicle broke down after couple of hours and we lost almost 1 and a half hour. We ended up reaching Teetwal late, ruining our plans. 3. There was an unwanted de-tour while returning from Kupwara and instead of taking a straight route, the driver took some interior route, touched Baramulla and arrived at Srinagar. This not only delayed our arrival by 1 hour 30 mins, but also put us in a tense situation. This was completely uncalled for citing there is some religious procession when the road was shit empty. You cannot make your guest have an uncertain time. 4. The driver showed a very casual attitude throughout the trip and never paid attention to our request. AC wasnt turned on when the weather was damn hot in Srinagar (despite agreeing to pay the charges). To Breezy travels- your driver had a dedicated fan on top of him and he made us sit in hot weather. Yeah, you say no one in Kashmir use AC. But we do!. Furthermore, we ended up missing visiting few places due to his careless and lethargic behaviour. We made a mistake by being very nice to him, taking care of his stay in Teetwal and food during entire trip since he was diabetic. We get this for the care we showed. Driver should be treated as a driver!. 5. There was no clear communication on Shikara ride and when we went to the Ghat, we did not get what the lady told. Since we just wanted to be done with it, we completed the ride which was completely waste of time as they make us visit their shop for purchase even on dal lake!. Let the people enjoy their vacation! 6. While dropping us back to the airport the driver asked for AC charges and i outright rejected and Breezy travels were immediately involved. To my surprise, their statement was 'You have to pay AC even if it's used for sometime'. Madam, as communicated on call, I pay for what I get. If i ask the driver to turn on the AC, he should. If I ask him to turn it off, he should. Only then I am obligated for payment. Its not like the driver switches on and off as he please and ask me to pay for all days. It was very evident that the AC was not working properly, the temperature was not set lower than 26 degrees and we traveller's were taken for granted! The driver still took 1200 in the form of tips and AC charges. We just wanted to be done with him and paid and left. Few pros- 1. Hotel Kareem residency stay was good only for 3rd night stay since I spoke to the hotelier and got my rooms changed. Requested change of hotel to travel agent on 1st day and no outcome so took this on my own hands and spoke to hotel for change of rooms for my return stay. 2. Food in Kareem residency was very good. I understand they are running on 50% offer so all the travel agents have flocked this hotel and that is good for traveller's. 3. Driver and car given for 1st day was so good. We missed the driver (Mr. Riyaz) on remaining days and will directly get in touch with him when I visit next time. A note to travel agent. 1. Please ensure you speak to travellers during the trip. Booking the hotel and cab is not the end of your duty. 2. Even to this date; 15th July 2025 travel agent has not made any efforts to seek a feedback on the trip. I wanted for a week and then submitting this to travel triangle to seek a fair audit on service standards. 3. You are obligated to take all payments through travel triangle. Please dont insist for direct payment citing avoidance of convenience fee as travellers know what they incur.

super professional when it comes to performing there respective duties. The Cab driver provided was completely suitable for what I requested for the driver to be very helpful, generous Mr. Mehraj. The Only minor issue which i faced was the last day stay in HouseBoat. The decoration and HoneyMoon Cake was to be provided on the Housboat with Candle Night dinner but the Caretake failed to put on efforts with the decorations and failed to arrange the Cake or any alternative. Raised the issue with Ms. Khusbhoo from Gallop. She on her end looked into the matter but the decoration which was only 4 balloons which were hanging defalted before our arrival on Boat. one more issue which I raised with Ms. khusboo was the behaviour of the caretaker who looked on staring my wife when she wore a below Knee dress for our complimentary shikara ride which she was feeling uncomfortable because of this guy's behaviour had to change to jeans and top. And during our candle night dinner I requested this guy to not to come during the dinner If i need something i will call you but only after 10 minuted of our candle night dinner moment i again entered unexpectedly opening all the Lights spoiling our candle night dinner. If i somehow ignore this last day's stay everything was perfect. This last day is not the fault of Travel Triangle or Gallop Travels i dont blame them for the same but i blame that houseboat caretaker with such cheap/narrow mentality. Rest assured Travel Triangle is one option for me for my future journeys. Regards.