as paid by the hotel agency we have to wait for checkout because of that,took a lot of time to resolve it. We could have missed the sighting of the last day due to the payment issue. Cab Exp: The driver was cooperative and helped in sight seeing for the first 3 days. He started showing tantrums for the sightseeing of Trivandrum and was not ready to cover the places in our itinerary. There was a lot of miscommunication between Back2Holidays and the driver regarding the payment and itinerary discussion. When we called the agent to clarify he was not happy and we had a lot of arguments with him. Agency Exp: I would like to thank Nikita from Back2Holidays for helping us cover all the places in our itinerary. She was following up with us throughout our trip. Everything was planned according to our needs, hotels were nearby the sightseeing places. We had issues with driver and at one of the hotels,we reached out to her and she made sure our trip went according to our plan coordinated with the driver and at hotel and overall our trip was a memorable one. There can be improvements done to avoid miscommunication between the agency,driver and hotels.It creates a lot of stressful situations for the guests. Our last 2 days were a bit stressful due to that.

rience

ured itinerary. Rahul's attention to detail was impressive, ensuring timely bookings (like toy train tickets) and keeping me updated throughout. The hotels (Hotel Le Grand, Hotel Fairstay, Hotel Ultimate) were fantastic, and our driver, Arun Prakash, was accommodating. Although weather conditions affected some sightseeing, the overall experience was hassle-free and budget-friendly. However, I would have appreciated more proactive suggestions from the tour company on alternative activities during the bad weather. This would have further enhanced the experience. One area for improvement for TravelTriangle would be to maintain more direct involvement throughout the trip, as their role seemed limited after partnering with All India Holidays. Despite this, I totally recommend TravelTriangle and All India Holidays for their convenience and service quality.

ienic. Black thunder trip was good.

s. The hotel provided false information about the safari, which was disappointing. Also hotel rooms are not suitable to stay. *Cab & Driver:* The cab driver sent by Lee Vacations was a 20-year-old boy who was good-natured but lacked driving skills and knowledge about the locations. Moreover, the cab agency seemed greedy, which was a bit of a concern. *Service of Travel Agent:* Despite the issues, the travel agent was very nice and decent. He was always available to address our queries and managed our trip effectively, even when he had to rely on another agent due to his limited knowledge of the locations. Overall, while there were some hiccups, the agent's service and efforts to resolve issues were commendable. With a bit more attention to detail and better coordination with suppliers, Travel Triangle could provide an even better experience for its clients. *Recommendation:* While I would recommend Travel Triangle for its agent's service, I would suggest they work on improving their supplier partnerships and quality control to ensure a smoother experience for clients.

was no proper communication provided to the Driver regarding hotel and Iternary. Overall it was okay.

the third stay we expected a deluxe stay and because of some miscommunication we ended in a lodge type place though an alternative was given to us but our mood was spoilt since we were expecting better for the price. We were kept in some lodging residency type of thing. Cab and driver - the drivers skills were good and he was experiencing but the car was old and broken. Firstly he outright refused to take us to all the places mentioned in the itinerary. The car's front seat was broken, back seat was coming out. The car needs maintenance. Service - I felt outsmarted by the travel agent twice and the mistake is mine that I trusted blindly. These two bad instances made me have a bad opinion. For the price I paid my stays except for the first one were pathetic

uperbly done. Thank you so much for the great experience.

tineraries of Comfort Destination Pvt. Ltd. for such as helpful communuction and also provide best constructive hotels and cab services. We will always recommend your agency to others.

wing up with us from day 1 to the end of Our Trip....A big Kudos to him.... Thank you

omfort Destination was fantastic. I like the way they have planned the entire itenary. Hotels very very good. Cab was good. Our driver Sivaji was fantastic and the highlight of the tour. He really made us comfortable. Robin and Kiran were always available to help when required. Comfort destination and Travel Triangle plat form is excellent. However Sanjana Sainik executive from Travel Triangle was very arrogant and unresponsive. Shivaji cab driver was fantastic

ed!