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Rohit Tupe
Mumbai, 9 years ago
I had a wonderful time in Mauritius and enjoyed a lot but sorry to say it was all because of the like minded people I met. I was disappointed with you guys from the travel agency point of view.
...
I have travelled thru many different travel agencies to different places but didnt face any issues like this. Please find my experience below and suggest to take some action on it.
1. The reason for choosing Travel Triangle/Tour O World was its itenary. But to my shock it was changed when I landed in mauritius. The itenary i got from team(Seaside holidays) at airport
was completely different that I had choose. Along with day by day schedule, the places of visit where also different.
2. I had plans to visit places like Palempolus Garden, Chamarel, Seven color of earth etc. to name few which were present in the itenary(which i had choose), but they were not included itenary i received at airport.
As I had desired to visit these places, i did it with my own expense which was very disappointing since along with the entrance fees i had to pay huge travelling charges for every place.
We(per couple) had to pay around 5000 mauritian rupees to visit all these mentioned places thru private cabs(SIC basis). This was the cost just because I had convinced 2 more couple to travel with us and the expense just got reduced.
If I had to vist the places alone, it would have cost alot. I would like you to take some action on this issuse and provide refund for the expenses caused to me.
3. We were taken to places like shopping malls(not one but 3 shopping malls), to a place which they said as church but from no where it was church, ADAMS diamond showroom etc. When i am in Mauritius on my honeymoon trip, why would i like to visit malls, diamond showrooms.
4. In the itenary it was mention that i would receive a SIM card on arrival, to my shock again I was told they don't provide SIM cards. So the only option left for me to communicate with family back in India was to pay per call.
Whatsapp call was one option but couldnt go ahead since the Wifi was not present in the Hotel rooms. Need to be at reception, which was the only place the wifi worked and that too disconnected too frequently.
I had not expected this.
5. The point of contact in Mauritius was Mr. Saif and he was very rude and arrogant person. He used to share very limited info, didn't respond to the questions asked and ignored them as if he didn't care.
This was the case for all the 3 times he met us.
On the very first day, we were only informed that he would meet us once we are in hotel(we reached hotel at 12PM), but he didn't showed up. He showed up late in the evening around 8PM without informing. I happen to pass by the reception lobby when I noticed few members(with whom me came) were chatting with a guy. When I asked about Saif at reception they told me that guy is the same person.
So I apologize to him for coming late but he just completely ignored me and didn't even care to respond to my questions. One of the couple shared info they had received from Saif to me.
I really didn't appreciated this nature. You should seriously do something about it.
The only thing that made my stay awesome was the people i met there(the people travelling with me) and the guide named Shashi. They were fun to be with.
Hope you take some action on above mentioned things, so that people can trust you guys and do bookings in future. Thanks.
Regards,
Rohit Tupe
Many put with the people I met during travelling. Also the guide named Shashi was intelligent, witty, fun and caring
SG
Saumya Gupta
Bengaluru, 2 months ago
Overall experience was nice and enjoyed the clean beaches and Valle. AGA travels had done all the bookings because of them the trip was smooth. We need not worry about any transportation and stay...
.
AGA HolidayTravel Agent
Dear Saumya Gupta Greetings From AGA Holidays!!! Thank you for taking the time to share your positive experience of your recent Mauritius Tour planned with AGA Holidays. This feedback will uplift and motivate us and help improve our customer service efforts to go one step further during your next holiday with us. We sincerely look forward to welcoming you back for another holiday requirement with us. Till then, stay safe! Warm Regards, AGA HOLIDAYS
RB
Reema Bhatnagar
New delhi, 3 months ago
Every thing was well planned
AB
Anil Behera
Delhi, 5 months ago
The trip was phenomenal,,, super awsomee, good handling by the agency.. all drivers were very evry polite and good itenary and places were choosen. Best of luck...
AK
Arun Kumar
Chennai, 6 months ago
"I recently booked my Mauritius trip through TravelTriangle after receiving multiple competitive quotes. The entire process was seamless – from planning to execution. The trip was perfectly organ...
ized, hassle-free, and required no extra effort on my part. Everything was taken care of with precision and professionalism. A truly effortless and enjoyable experience!"
AGA HolidayTravel Agent
Dear Arun Kumar Greetings From AGA Holidays!!! Thank you for taking the time to share your positive experience of your recent Mauritius Tour planned with AGA Holidays. This feedback will uplift and motivate us and help improve our customer service efforts to go one step further during your next holiday with us. We sincerely look forward to welcoming you back for another holiday requirement with us. Till then, stay safe! Warm Regards, AGA HOLIDAYS
AD
Akshay Das
Chennai, 6 months ago
Altogether good experience
SK
Shiva Kumar
Hyderabad, 7 months ago
1. App experience was bad.. i couldnt signin/login into ios app. i had to stick to browsing via chrome
2. Travel agent did the hotel bookings a day prior which was not expected, although they ...
tried to fix the issue later on. communication could have been better
PR
Prachi Rajhans
Mumbai, 7 months ago
Good experience
AGA HolidayTravel Agent
Dear Prachi Rajhans Greetings From AGA Holidays!!! Thank you for taking the time to share your positive experience of your recent Mauritius Tour planned with AGA Holidays. This feedback will uplift and motivate us and help improve our customer service efforts to go one step further during your next holiday with us. We sincerely look forward to welcoming you back for another holiday requirement with us. Till then, stay safe! Warm Regards, AGA HOLIDAYS
DS
Darshan Shah
Mumbai, 9 months ago
The sharing van to travel around was small and cramped up. A mini bus would be preferred if we have to constantly board in it. Also, do not pick up from the other resort just to fill up the seats...
. It takes additional time to reach 1 destination.
AGA HolidayTravel Agent
Dear Darshan Shah Greetings From AGA Holidays!!! Thank you for taking the time to share your positive experience of your recent Mauritius Tour planned with AGA Holidays. This feedback will uplift and motivate us and help improve our customer service efforts to go one step further during your next holiday with us. We sincerely look forward to welcoming you back for another holiday requirement with us. Till then, stay safe! Warm Regards, AGA HOLIDAYS
SN
Shrija Neema
New delhi, 9 months ago
The trip was well organized. We did not face any delays/issues.
AGA HolidayTravel Agent
Dear Shrija Neema Greetings From AGA Holidays!!! Thank you for taking the time to share your positive experience of your recent Mauritius Tour planned with AGA Holidays. This feedback will uplift and motivate us and help improve our customer service efforts to go one step further during your next holiday with us. We sincerely look forward to welcoming you back for another holiday requirement with us. Till then, stay safe! Warm Regards, AGA HOLIDAYS
P
Prathmeshshirsat
Mumbai, 9 months ago
Our recent Mauritius trip was an unforgettable experience, and we’re truly glad we booked it through TravelTriangle and Aga Holiday. We stayed at Tropical Attitude Hotel, which was exceptionally ...
clean, neat, and had a breathtaking sea view that made every morning feel refreshing and peaceful.
The hospitality at the hotel was top-notch. Karen, the hotel representative, greeted us with a warm smile and was always available to help with anything we needed. A big shoutout to Patricia, the room attendant, who went above and beyond with room service—she was incredibly polite and made our stay extra comfortable.
Dining at Bor Lamer and Taba-J was equally delightful. The food was delicious every single time. Special thanks to Chef Vikash and Sunil, the restaurant server, who ensured that not just the taste but the whole dining experience was perfect. They genuinely cared about our satisfaction and service.
The highlight of our trip was the romantic dinner organized by the hotel. It was a magical experience that we’ll always cherish.
Highly recommend this hotel and TravelTriangle for a peaceful and memorable Mauritius holiday!
AGA HolidayTravel Agent
Dear Pratham Greetings From AGA Holidays!!! Thank you for taking the time to share your positive experience of your recent Mauritius Tour planned with AGA Holidays. This feedback will uplift and motivate us and help improve our customer service efforts to go one step further during your next holiday with us. We sincerely look forward to welcoming you back for another holiday requirement with us. Till then, stay safe! Warm Regards, AGA HOLIDAYS
SP
Shalini Prusty
New delhi, 9 months ago
There were few miscommunications regarding sic.
Overall experience was good
AGA HolidayTravel Agent
Dear Shalini Prusty Greetings From AGA Holidays!!! Thank you for taking the time to share your positive experience of your recent Mauritius Tour planned with AGA Holidays. This feedback will uplift and motivate us and help improve our customer service efforts to go one step further during your next holiday with us. We sincerely look forward to welcoming you back for another holiday requirement with us. Till then, stay safe! Warm Regards, AGA HOLIDAYS
AC
Anmol Chauhan
Mumbai, 9 months ago
This was our first vacation as a couple, and TravelTriangle made it memorable for us. With zero hassles, it made every step of the tour seamless. Great property and tours agent connect. It was re...
ally special for both of us. Intercontinental is a recommend from our side for any couple who is going to Mauritius (North-West coast). The country is great place to just relax and experience the true beach side calm and peace. This resort has a lagoon which gives the right opportunity for the visitors to explore the scenic beauty of the coast.
DG
Deepak Gkoli
Mumbai, 10 months ago
Hotels deal could have worked out more cheaper. Other tour options also could have been done at more economical way with experienced guidance from tour operators.
Visit to Shiv Mandir n last da...
y at our hotel
A
Ameyawaghmare
Mumbai, 10 months ago
we enjoyed our Pattaya and Bangkok tour thank you for all the arrangements.
RD
Rittika Das
Bengaluru, a year ago
We had an amazing trip to Mauritius, all thanks to Gurmeet! From start to finish, everything was perfectly planned and hassle-free. She took care of all the details— accommodation & activities—an...
d made sure we had the best experience possible. Her thoughtful recommendations as per our plan truly made a difference. Highly recommend Gurmeet if you're looking for a stress-free, memorable vacation!
AD
Ajesh Desai
Ahmedabad, a year ago
Well executed
AGA HolidayTravel Agent
Dear Ajesh Desai Greetings From AGA Holidays!!! Thank you for taking the time to share your positive experience of your recent Mauritius Tour planned with AGA Holidays. This feedback will uplift and motivate us and help improve our customer service efforts to go one step further during your next holiday with us. We sincerely look forward to welcoming you back for another holiday requirement with us. Till then, stay safe! Warm Regards, AGA HOLIDAYS
AD
Aman Dudeja
New delhi, a year ago
Everything was mostly good. The only improvement could be to include more city time in port lois. We lot very less time to explore the main city market and do shopping. Also we got very limited t...
ime at Waterfront in port lois. We hoped to see sunset there but travel agent wanted to wrap by 4pm and leave early.
N
Naveen
Bengaluru, a year ago
Overall a great trip, except for the following:
Pickup cab was missing, there was no one with the placard at the airport. One driver even made me load the luggage and then asked me to unload it a...
s he didn't have enough seats.
No drinking water bottle provided anywhere - during meals at hotel, transfer cabs and during the tours.
Most tours end at 4-5pm and dinner starts at 7pm only, it's important for the hotel to provide some fruits / snacks at the room for full board booking.
SM
Samata Mujumdar
Mumbai, a year ago
It was awesome holiday
All days were filled with fun
TG
Tarun Goyal
Udaipur india, a year ago
Overall the trip and experience was wonderful and we had a great time but we would have liked if the travel agency planned our private tour better like casela national park was planned on sunday ...
when a lot of activities are closed.
Casela national park and luxury boat on La ilux
AGA HolidayTravel Agent
Dear Tarun Goyal Greetings From AGA Holidays!!! Thank you for taking the time to share your positive experience of your recent Mauritius Tour planned with AGA Holidays. This feedback will uplift and motivate us and help improve our customer service efforts to go one step further during your next holiday with us. We sincerely look forward to welcoming you back for another holiday requirement with us. Till then, stay safe! Warm Regards, AGA HOLIDAYS
RI
Ravin Indran
Malaysia, a year ago
this travel agents are really done a good job,superb arrangement,well organised ,thanks for everything,definitely will find them again for my next vacation,thank you so much,reliable agents and ...
team,thumbsup guys,thanks to pocket vacation as well as
P
Priyadixit
New delhi, a year ago
It was okay, travel agency services could have been better and more professional
A
Atulsinha
New delhi, a year ago
The trip was a great experience. The travel agent was excellent and always available to address any queries.
AJ
Amrut Jagannath Desale
a year ago
Overall nice trip















