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Rohit Tupe
Mumbai, 7 years ago
I had a wonderful time in Mauritius and enjoyed a lot but sorry to say it was all because of the like minded people I met. I was disappointed with you guys from the travel agency point of view.
...
I have travelled thru many different travel agencies to different places but didnt face any issues like this. Please find my experience below and suggest to take some action on it.
1. The reason for choosing Travel Triangle/Tour O World was its itenary. But to my shock it was changed when I landed in mauritius. The itenary i got from team(Seaside holidays) at airport
was completely different that I had choose. Along with day by day schedule, the places of visit where also different.
2. I had plans to visit places like Palempolus Garden, Chamarel, Seven color of earth etc. to name few which were present in the itenary(which i had choose), but they were not included itenary i received at airport.
As I had desired to visit these places, i did it with my own expense which was very disappointing since along with the entrance fees i had to pay huge travelling charges for every place.
We(per couple) had to pay around 5000 mauritian rupees to visit all these mentioned places thru private cabs(SIC basis). This was the cost just because I had convinced 2 more couple to travel with us and the expense just got reduced.
If I had to vist the places alone, it would have cost alot. I would like you to take some action on this issuse and provide refund for the expenses caused to me.
3. We were taken to places like shopping malls(not one but 3 shopping malls), to a place which they said as church but from no where it was church, ADAMS diamond showroom etc. When i am in Mauritius on my honeymoon trip, why would i like to visit malls, diamond showrooms.
4. In the itenary it was mention that i would receive a SIM card on arrival, to my shock again I was told they don't provide SIM cards. So the only option left for me to communicate with family back in India was to pay per call.
Whatsapp call was one option but couldnt go ahead since the Wifi was not present in the Hotel rooms. Need to be at reception, which was the only place the wifi worked and that too disconnected too frequently.
I had not expected this.
5. The point of contact in Mauritius was Mr. Saif and he was very rude and arrogant person. He used to share very limited info, didn't respond to the questions asked and ignored them as if he didn't care.
This was the case for all the 3 times he met us.
On the very first day, we were only informed that he would meet us once we are in hotel(we reached hotel at 12PM), but he didn't showed up. He showed up late in the evening around 8PM without informing. I happen to pass by the reception lobby when I noticed few members(with whom me came) were chatting with a guy. When I asked about Saif at reception they told me that guy is the same person.
So I apologize to him for coming late but he just completely ignored me and didn't even care to respond to my questions. One of the couple shared info they had received from Saif to me.
I really didn't appreciated this nature. You should seriously do something about it.
The only thing that made my stay awesome was the people i met there(the people travelling with me) and the guide named Shashi. They were fun to be with.
Hope you take some action on above mentioned things, so that people can trust you guys and do bookings in future. Thanks.
Regards,
Rohit Tupe
Many put with the people I met during travelling. Also the guide named Shashi was intelligent, witty, fun and caring
KK
Kewal Krishan
Delhi, 7 days ago
I just wanted to say thank you so much for the wonderful tour you gave us last week. Your expertise, enthusiasm, and passion made the tour a truly special occasion.
ND
Nikhil Deshpande
Mumbai, 8 days ago
Good response and coordination from the agent. Good overall experience. Faced some issues with the travel tangle app not able to login, app crashing.
RP
Rakesh Padmanabhan
Elayavoor, 8 days ago
Me and my family really enjoyed hotel was good Aga holidays made the trip rocking
V
Veneetsi
Delhi, 13 days ago
Regular Follow Up from the Agent even after the payment would be helpful.
Would be good to include Currency Information as part of the proposal.
Agent was polite and helpful (before and during ...
the trip as well)
Guides should allow to spend more time on better spots rather than rushing through.
The DC representative did not provide information on available low cost travel options, and quoted significant taxi amounts even for a small journey. We managed to travel in 95% less amount than what was quoted to us by the DC with our own research.
None of the activities are included as part of the package, and constitute significant additional cost in addition to the package cost. It would be helpful, if at least something is included, or an indication is provided on the estimated costs.
Overall, we enjoyed the trip, with minor issues here and there.
V
Venkataseshu
Hyderabad, 14 days ago
Everthing is good in the hotel and cab service.
But in hotel the food they serve is for only for foreigners
They should include some indian food too because indians also visiting right!
AGA HolidayTravel Agent
Dear Anish Gadiparthi Greetings From AGA Holidays!!! Thank you for taking the time to share your positive experience of your recent Mauritius Tour planned with AGA Holidays. This feedback will uplift and motivate us and help improve our customer service efforts to go one step further during your next holiday with us. We sincerely look forward to welcoming you back for another holiday requirement with us. Till then, stay safe! Warm Regards, AGA HOLIDAYS
Karthik Rajagopalan
Bengaluru, 20 days ago
Overall experience was good and was well coordinated. However we were given 3 days break which we did not want. Apart from that everything was good.
Prathapmccall
Bangalore, 2 months ago
Though I had shared my experience about the booking experience with Travel Triangle, there was not even a courtesy acknowledgment mail received. Hence I do not want to waste my time on this any f...
urther.
IM
Itish Makhijani
New delhi, 2 months ago
Ms satinder Kaur was our contact person and guide throughout the trip.we had a memorable and exciting stay.
AK
Aman Kumar
New delhi, 2 months ago
it was good experience and package.
JR
Jyotsna Roy
Kolkata, 2 months ago
Pocket friendly has some of the most unprofessional personnel. The lady who booked the trip was pleasant only till the full payment was made. There was no response from her. Luckily contact of an...
other person named Deepak was provided who at least gave his best efforts. The itinerary provided was wrong and I had booked leisure activities on the basis of itinerary provided by the company. I came to find out about the change only after reaching Mauritius. On raising the issue, the personnel started accusing me instead of providing a solution leave alone apologising. Later they refunded part of my losses on account of their mistake. Will not recommend "pocket friendly vacation" to anyone till they get better customer support.
AA
Aakash Agrawal
Mumbai, 3 months ago
Radisson blu Lafayette property not good as per their tariff
Else everything was good
Neha driver is good and helpfull
DS
DrLipika Saxena
Delhi, 3 months ago
We had a pleasant trip. Hotel was amazing with the beautiful view. Transfers were good. Drivers need to be more efficient in terms of guiding the tour.
Rest everything was good. Travel agent wa...
s really helpful. She was all the time available.
Pratik
Kolkata, 3 months ago
It was pleasant and memorable trip with Travel Triangle… looking forward for many more bookings with this app.
RP
Riya Pawar
Pune, 3 months ago
Great experience
Hotel was same as shown in pictures
Hospitality was great
Food is best
Nature
NP
Nithin Pro
India, 3 months ago
I recently had the pleasure of going on a trip to Mauritius, and I can't express how grateful I am for the excellent service provided by Ramsha from Travel n Tales. From the beginning, we were of...
fered multiple quotes for different hotels and ensured we had various accommodation options to choose from. The meticulous planning continued with well-organized pick-ups, drop-offs, and seamless arrangements for local sightseeing in Mauritius. Thanks to Ramsha, our trip was not only enjoyable but also stress-free. I highly recommend Travel n Tales for their exceptional service and attention to detail.
DB
Debashish Barua
Not required, 4 months ago
We had a good trip to Thiland arranged by craft holidayz. Only drawback was the stay in Krabi which was not up to standards
MS
Mohit Sharma
Mumbai, 4 months ago
Hotels - Everything was good except the availability of Indian veg food
Cab & Driver - Airport drop in Mauritius was pathetic and unsafe
Tour with driver Nundinee in Mauritius
MB
Manoj Biswal
India, 4 months ago
Good package overall
K
Kvvivek
Bengaluru, 4 months ago
A Dreamy Honeymoon in Paradise Island -
I recently had the pleasure of booking my honeymoon through Travel Triangle and stayed at the Solana Beach Resorts in Mauritius. Our 7-day getaway was not...
hing short of magical, filled with breathtaking experiences and warm hospitality.
Our honeymoon in Mauritius was a perfect blend of adventure, relaxation, and romance. Thanks to Ramsha, Travel Triangle and Solana Beach Resorts, we created memories that will last a lifetime.
Accommodation: 5/5
Solana Beach Resorts provided us with a blissful sanctuary. The staff went above and beyond to make our stay memorable. The honeymoon freebies, including a spa day and a romantic candlelight dinner, added a special touch to our time there.
Day Tours: 5/5
The day tours organized by Travel Triangle were exceptional. Quad biking amidst the vibrant 23 Colored Earth, engaging in thrilling water sports at Belle Marre Beach, and leisurely window shopping at Le Coudran Waterfront offered diverse and unforgettable experiences.
Ile aux Cerf Island: 5/5
The pristine beaches and turquoise waters of Ile aux Cerf Island left us in awe. Exploring the island and witnessing a waterfall via a speed boat added an extra layer of excitement to our trip.
Friendly Drivers: 5/5
The drivers who accompanied us on these adventures were not just guides but also friendly companions. Their local insights and amiable nature enhanced our exploration of the beautiful Mauritian landscapes.
Culinary Delights: 5/5
The culinary experience at Solana Beach Resorts was a true highlight. From delectable local dishes to international cuisine, every meal was a feast for the senses.
RG
Rishabh Goswami
New delhi, 4 months ago
I would say everything was handpicked and the constant support by the Agents was truly amazing.
TV
Tushar Vyas
New delhi, 5 months ago
With reference to the above mentioned subject the overall booking procedure and all the related things were absoulute upto date and got the cheapest deal from travel triangle (Craft Holidays). Th...
anks to Mr. Nonihal who helped us in every part of the booking procedure.
Kudos to the team. Looking forward to book more trips with them.
SS
Swati Singhics
Hyderabad, 5 months ago
We had an amazing time at Mauritius recently, thanks to TravelTriangle for amazing planning and services.
A
Aaveg
New delhi, 5 months ago
Good experience but flight should be direct only.
AGA HolidayTravel Agent
Dear Aaveg Greetings From AGA Holidays!!! Thank you for taking the time to share your positive experience of your recent Mauritius Tour planned with AGA Holidays. This feedback will uplift and motivate us and help improve our customer service efforts to go one step further during your next holiday with us. We sincerely look forward to welcoming you back for another holiday requirement with us. Till then, stay safe! Warm Regards, AGA HOLIDAYS
HK
Hemant Kalra
Delhi, 5 months ago
Awesome trip