Travel on Ease agent regarding the payment terms. It was mutually agreed that: 30% would be paid upfront as the booking amount. The remaining 70% would be paid on arrival during the trip, in daily installments I made the initial payment of 30% immediately and confirmed the trip based on the above discussion. However, post-booking, the agreed terms were not honored. On 19th June, I unexpectedly received a message from Travel on Ease agent stating that another 40% payment must be made before receiving the booking confirmation vouchers. This was contrary to the initial understanding and raised serious concerns about the reliability of commitments made during booking. Issue 2: Delayed Response and Poor Coordination Between 8th June and 19th June, I followed up multiple times requesting hotel booking confirmations. Despite repeated calls and messages, there were significant delays in communication. On some occasions, calls went unanswered. Eventually, I was told that if I didn’t pay an additional 40% urgently, the hotels mentioned earlier might not be available, and changes could occur without my consent. When I escalated this to Vanshika (Travel Triangle representative), she assured me she would get back to me after discussing it—but I never received a call back. Later, Travel Triangle Advisor contacted me, and I explained the entire situation. Unfortunately, he clearly mentioned that he could not do anything and that I had to follow the agent’s instructions and make payment—despite the earlier commitments made by Travel on Ease agent Issue 3: Lack of Support from Travel Triangle When I raised the matter to Travel On Ease Manager via email, he at least offered a compromise—suggesting that I could pay 20% instead of 40%. Based on his assurance, I paid 20%, taking my total paid amount to i.e., 50% of the trip cost. While I eventually received the vouchers and proceeded with the trip, this entire situation was stressful, unprofessional, and did not reflect the customer-first approach I expected from a platform like Travel Triangle. Key Concerns: Agent Commitment Breach: Travel on Ease agent changed terms after the booking, causing confusion and lack of trust. Pressure Tactics: I was pressurized to make additional payments under the threat of hotel changes or non-confirmation. Inconsistent Communication: Delayed responses, unreturned calls, and mismanagement were recurring issues. Travel Triangle’s Role: Instead of supporting the customer, the Travel Triangle representatives seemed to side with the agent, leaving me with no practical recourse. Final Thoughts: Despite these booking issues, the trip itself went smoothly and was a good experience. However, the booking journey was stressful and could easily discourage customers from trusting Travel Triangle in the future. I am sharing this feedback not just to report an incident but with the hope that: Travel Triangle reviews its agent practices and accountability, Ensures clear and documented communication about payment terms, and Offers more proactive support to customers in case of disputes or miscommunication. I may be just one customer, but I chose Travel Triangle based on its reputation. I hope my experience leads to better practices and safeguards for future customers. Thank you for taking the time to read this. I remain hopeful that such issues can be minimized going forward.

wn flight so you know what airlines you book and no surprises... Vietjet was awful in terms of service for sure!! i had to struggle with checkin and seat booking and i was not told about airlines till it was booked. Also i wish we did Ubud first and then kuta as returning from ubud to airport was a long trip and we hardly got any time left to go to lounge , eat and do any last minute shopping at the airport. it was such a touch and go from ubud to airport. Someone needed to have thought through this better!! Good points were- Ubud stay , currency support given , hotel booked .

re of — from the clean, comfortable rooms to the seamless transfers and activity planning across different islands. A special mention goes to Mr. Surjit, the Logistics Manager, who truly made a difference. He was highly accommodating, even with our last-minute requests, and ensured we got the best deals on activities. His planning was spot on — very thorough with timelines, which helped us stay relaxed yet never miss out. What stood out the most was Mr. Surjit’s honest and insightful feedback on each activity. He guided us on what’s worth doing and what could be skipped if it felt repetitive, which helped us make the most of our limited time and energy. Overall, a smooth, thoughtful, and safe experience — especially important when traveling with family. Highly recommend both TravelTriangle and Andaman Great Holidays for anyone planning a trip to the islands.

ences, Kashmir truly is a destination that feels both like an adventure and a home away from home. A big shoutout to Travel On Ease, especially Vaishali and Kewal, for organizing everything so seamlessly. The itinerary was well thought out, everything was on time, and the team was always just a call away whenever we needed support. Their local connections made a big difference – especially the guides who not only knew the popular spots but also took us to quieter, hidden gems away from the usual crowds. June turned out to be a wonderful time to visit. While the popular areas were understandably crowded, the guidance and planning ensured we still had peaceful and picturesque moments to ourselves. One thing to note: travel within Kashmir can be expensive if you're not renting a car. Since we didn’t have an International Driving Permit, we relied on cabs, which added to the cost. If you do have a permit, renting a car or even an ATV could really help reduce expenses and give you more flexibility.

ot good service from the company. For the next trip i will be calling Travel on ease directly. Thanks to the TOE team for the beautiful trip. Trip was perfectly organized and executed, i enjoyed visiting Himachal safer.

for your excellent guidance. Well done team.

't join me, I decided to embark on a solo trip. Initially, they were apprehensive about me traveling alone, but my daughter reached out to Goa Originals, and you made my dream a reality. From airport pickup to drop, your team took excellent care of me. Your timely calls and messages were incredibly reassuring. The constant communication between us gave me the confidence to enjoy my trip without any worries. Kudos to you and your team for the outstanding work! Thank you for making my trip so memorable. Best regards, Senthil Kumar"

ving us good resort to stay and following up timely on how the trip is going and our well being. We really enjoyed taking a dip in Holy Ganga river and visiting Neelkanth Mahadev temple.

transparent in every step.....please spen sometime in web to check ur preferences and ask them accordingly...they will give u best

ning views of Tsomgo Lake. The cool weather in June offered a refreshing break from the heat elsewhere. While the itinerary was well-planned, a few aspects could have been better managed, such as cab services and travel coordination. Some places felt a bit rushed. That said, the warmth of the locals and the unique culture made up for the minor inconveniences. Sikkim is definitely worth visiting for nature lovers and those looking for a peaceful getaway. With a little more attention to logistics, the experience could easily be excellent.

ry covered all the key attractions like Kuala Lumpur city tour, Genting Highlands, Langkawi beaches, and the cable car experience. The team was responsive and guided me throughout the trip. Special thanks to my travel consultant Himanshu who handled all queries patiently and made sure my trip was smooth and hassle-free. Highly recommended for anyone planning an international vacation — Abroad Vacations is professional, reliable, and budget-friendly!

lf joined throughout the drive. He explained about the history and importance of different places. It was a great experience. Looking forward for more .