re our comfort. Every restaurant he recommended was excellent, and the sightseeing throughout the journey was absolutely fabulous. That said, I would advise exercising caution when booking 4-star accommodations through the agent. It's important to clarify that we were referring to official hotel ratings, not guest reviews. Unfortunately, the agent’s interpretation did not match ours. Three out of the five hotels had ongoing renovation work, which significantly affected our comfort. Although the agent did try to make changes to minimize the inconvenience, the replacement hotels were not of genuine 4-star quality either. The most disappointing experience was the camping stay at Juma Resort in Jaisalmer. The property was infested with crickets, making it uninhabitable. Four families, including ours, ended up leaving the resort and paying out of pocket for alternative accommodation. Unfortunately, this was not even communicated to the travel agent at the time. On a positive note, our request for a rollaway bed for our daughter was fulfilled as expected, which we appreciated. In summary, while the itinerary and driver exceeded our expectations, the hotel arrangements — particularly the Jaisalmer experience — left considerable room for improvement.

l from the very beginning. He carefully understood our requirements, as we were travelling with our 3-year-old, and tailored the itinerary perfectly for us. He also arranged our flight tickets and hotel bookings with ease. The hotels chosen for us were exceptional in comfort, location, and service, making our stay truly memorable. Our driver, *Mr. Nandu Singh*, made the journey stress-free and pleasant from the moment he picked us up at the airport until the final drop-off. He kept us informed about possible scams at tourist spots, was always patient and courteous (even when delays happened because of our little one), and greeted us each day with a warm smile. We really appreciated that he never pushed us toward any particular shop or market. Travelling with him was an absolute delight, and his professionalism enhanced our overall trip experience. Highly recommended for anyone looking for a well-organized, trustworthy, and family-friendly travel experiene.

ad experience on travel agents behalf

but to our complete surprise, everything what she has promised was honoured. Right from the hotel room, view, the cab, the tour plan was as committed. We are super delighted as it was my bday tour and wanted this to be special and would like to thank Preeti Sharma , the cab driver Kamlesh , who ensure we had the best experience of the lake city and Mt. Abu. Breathing Taking Hotel View, Dinner at Kamma Ghani , City palace and Mt. Abu Morning.

The car and driver (former Infosys employee!) were great, the hotel was living on former glory, and the safaris were exciting.

erary was well-planned to cover all major attractions in Rajasthan. One thing that really stood out was the constant support provided by the Travel Sarthi team. They were available 24/7 on call throughout our journey. We faced a small hiccup during our check-in at a hotel due to a late arrival, but when we called Himanshu at 2:00 AM, he immediately took charge and made sure the process was sorted out. His dedication and quick response at such an odd hour were truly impressive. Overall, it was a stress-free and memorable trip thanks to Travel Sarthi's excellent service. Highly recommend them for anyone planning a trip to Rajasthan!

It was a very nice experience to deal with Travel Sarthi and looking for another one in near future...!!! Thanks for the extraordinary trip.

nd do a wonderful job and moreover a very friendly and cost effective service. Their Cab service is extremely good and especially Dharam Singh is very co operative and professional and punctual. Thanks for your best services.

perience!

very step he was more than willing to lend a helping hand. Spotting tiger definitely is one we missed during our forest stay but for sure it’s not under anyone’s control but sheer luck. Putting up together Lokesh is the go to guy whom one can rely upon for trips to Jim corbett

nd refreshing experience!

!.it been a wonderful experience

assle free journeys. Mr vishal yadav was very nice and accommodating.

occupy our nation.

y our driver sonu meena ji guided us very well and also recommend some very good food/ restaurant . The travel was arranged very well by Mahendra yadav ji and he was available for call any time and also selected very good hotels for us. Overall we had a great time and would recommend the company to whoever taking a trip to Rajasthan

Thankyou once again.

ise some complaints she was not even able to accept them and then the owner started talking to us. Who is such a egotistic person with no sense of talking to customers.