Bentota Family Packages

The palms bentota was very old property with bad smell in the room. Driver was good with very old Car. The travel agent was very responsive.

I traveled with wego lanka on a solo trip from India. I visited pinnawala, Kandy, nuwara eliya and Bentota. Everything thing was very well arranged and executed.. the guide for my trip was Dulanka . He was very friendly, considerate and helpful. All in all had a wonderful trip thanks to wego lanka. highly recommended if you are travelling to Sri Lanka

Our vacation to Srilanka was coordinated by Madhu of Steeple Tours. We returned yesterday evening after one week excellent holiday in Sri Lanka. Thank you very much Madhu for all your help and assistance. Our entire trip was very nicely arranged. Thought of sharing few points. 1. All hotels were very good. Very well located and very cosy. 2. Car arrangement was superb. Driver Pasindu is a wonderful person and was very helpful and courteous. Please convey my special thanks to him. 3. Hotel at Bentota and Colombo were exceptionally good and excellent location ... 4. Thank you for informing all hotels about our vegetarian preference. We did not have any issues.

Overall, the trip was satisfactory. We were travelling with a 1.5 year old kid and obviously it was tough and felt we were always on the road. Pros: The guide Charitha has good knowledge of all the places and took care of us well. Would use his service again. Value for money package Cons: Overall better planning could have been done by Miss Roshell, especially between Nuwara eliya and bentota stretch - on the road for 7 hours, exhausting. Communication with Mr Charitha could have been better meaning he was bit pushy about taking us to every place on the itinerary inspite of us insisting that we did not want to go to all the places because of the baby.

We travelled to Sri Lanka for 8D/7N and over 06 locations in April 2024. This was our mini honeymoon as a newly married couple. Organizing our stays, driver, and itinerary with 'I Am Srilanka' was a pleasant experience. Themindi, our travel agent, was professional in accomodating our requests and suggested the itinerary and hotels well in our trip budget. She was polite and it was a pleasant experience communicating with her all throughout. Afzal, our driver, drove well and comfortably. He was aware of the routes and kept the car clean each time we sat. A polite, pleasant, and professional driver. Few things could have been better: The Colombo hotel was a highly rated but a very below average hotel with outdated amenities. Colombo hotel suggestion could have been better. Our itinerary was very hectic with only one day at each location; this made us very tired and we also missed visiting the treks and temples due to the large travel time. We could only touch one or two must visit places in each location. I would suggest booking two/three days per location at the very least. It is important to discuss and clarify all hidden charges and the mode of payment with 'I am Srilanka'. They have some preferences with paying in USD and in cash upon reaching Sri Lanka. Better to have these clarified in advance. Thanks for helping us organise our trip. We do plan to revisit. Chilling on a sun bed, next to our private beach at the Palms Hotel, in Bentota.

The booking experience with Trip Travel Hub was good, but i recommend people to get activity included properly in the itinerary as driver cum guide follow that only. Our Chauffeur Mr.Sugath was punctual & polite through the trip. I recommend people to search & get activity included in the itinerary. You need to push them for covering your activity else they will cover the default activity. Kandy was boring for us as tooth relic temple , spice garden all were boring according to our taste. As requested trip travel hub were unable to arrange train ticket which was spoiler. But drive towards Nuwara eliya was good & Sita Amma temple visit was also good. Drive towards bentota was very hectic as it took 7hours or whole day. Best part of our trip was at Benota, Beaches were awesome , clean & relaxing. There are many hotel on beaches you can search yourself & dont include dinner with hotel. You can stay near Hikkaduwa beach & then there are many eateries to explore for local fish cuisine. There are many beaches so you can plan 3 night stay at benota also. Turtle Hatchery was worth the cost. Madu river safari was also good. All in all good experience. If you like beaches more you can stay in benota area for your whole 4 or 5 night trip. Mr.Kavindu was good with our booking & answering our query. Only issue we faced was getting itinerary modified as per our requirement.

We went for a 5 nights 6 days trip to Sri Lanka and Minoshaa from Romano Lanka took care of literally everything about the trip. The few things which needed to be taken care of in Sri Lanka itself like entry tickets to orphanage or cultural show etc, Prabudda, who was our 24*7 guide, helped in everything. We are extremely satisfied with the service and guidance we got from Prabudda in Sri Lanka, while Minoshaa was constantly available over WhatsApp whenever we needed anything. We have covered 5 places - Sigiriya, Kandy, Nuwara Eliya, Mirissa and Bentota. Very nice hotels were chosen, Minoshaa understood our choice and requirements perfectly. One must experience the train ride in Sri Lanka, it's truly the most beautiful! We planned the trip only with 2 weeks in hand, still Minoshaa took care of all our requirements and managed the whole trip so nicely! Thanks a lot Romano Lanka and team to take care of everything and make our anniversary trip so memorable. The train ride from Nuwara Eliya to Mirissa. And Nuwara Eliya day tour.

Trip was very good but what hotel were confirmed during confirming pack was not given the same at Ellla and bentota Kandy and Bentota was lovely

The best hotel was Amaya Hill in Kandy which was truly amazing in terms of location and food, you can imagine our experience of hotels then went down the drain and at Bentota we cried looking at the hotel promised. We were promised 4 star hotels for the amount we had paid for a trip to SriLanka and I felt CHEATED when we reached Bentota. It was not even a 2 star hotel, The location was great, but I have attached images and videos of the hotel we were given. Why we had to chose the hotel because Direct Link failed to book our hotel - Earl's reef and we were given options that were not up to the mark. We stayed at Rockside beach resort, and looking at the pictures we did not think it would be that bad when we reached there. It was humid, and hot, and the fan was not even working in their reception area. Well, Bentota is quite HOT and in a 4-star resorts, you expect AirCodition in the public area, but No, there were not AC in the reception area or the restaurant. We went to our rooms and it looked like a room in DHARAMSHALA, Lighting was BAD, room was in bad shape, mosquito net had mosquito hanging and we had to ask them to take it down because the Fan did not help. AC's position is in a direction that did not serve it purpose. Moreover, there was fungus on the roof, and water was dripping off the AC. We had two rooms, and both were same, so they had basically added a third bed in a room of two bed. When we asked for water, they simply denied and handed over RO water, not sure why. When we asked to give us more tea bags, they denied saying, its only one tea bag per person per day. Can you imagine how that felt? We were happy leaving the place for the day and coming back at night because the smell in the hotel and all the rooms were simply BAD. It was not a livable place. After seeking help from directlink, they said, refiund cannot happen as payment is done. nothing can be done. We moved from bentota to Colombo to Radisson hotel and we thought now nothing can go wrong and then on the reception I was told, that my dinner is not included in the hotel. I spoke to Direct Link and they said, its not there, but we were promised that it would be HALF BOARD for all the stays. Please see images I am sharing.

The driver was very professional and helpful throughout the journey. The hotels in Colombo and Kandy were good, but in both Mirissa and Bentota were a let-down (amenities, cleanliness, meal spreads)