Halong Bay Family Packages

I am very happy with all the booking and arrangements from Sophie bamboo hat tour. Halong bay trip and bana hills trip

Vietnam is a beautiful country, very orderly and law abiding. We had a wonderful experience. Will visit again. Halong Bay and Ninh Binh.

It was a great experience traveling with Travel Triangle and VietAurora. I would like to split my feedback into two sections: **Good** and **Areas for Improvement**. **Good** 1. **Outstanding Travel Arrangements**: The travel vehicles, guides, locations, and Halong Bay cruise were exceptional. Our stay in Danang was equally remarkable. 2. **Cruise Upgrade**: Our agent upgraded our Halong Bay cruise to a balcony view, which made our experience truly special as we spent quality family time on the water. 3. **Punctual Pickups and Drops**: Every pickup and drop was on time, saving us valuable time to enjoy and explore. 4. **Thoughtful Birthday Surprise**: We visited Vietnam to celebrate our child's birthday, and our agent, Hannah, sent a wonderful cake to mark the occasion. It made us feel incredibly special. 5. **Safety and Care**: Hannah ensured our safety and well-being throughout the trip, from the start until we returned to India. 6. **Excellent Coordination**: The coordination and communication from the agent were seamless, making our trip stress-free and enjoyable. **Areas for Improvement** 1. **Early Check-in Request**: We arrived in Hanoi at 10:00 AM, but the standard check-in time was 2:00 PM. Despite requesting early check-in, it was not arranged. This cost us 4–5 hours, which could have been better utilized. 2. **Ba Na Hills Trip**: On our way to Ba Na Hills, we spent an hour shopping for pearls. This was unnecessary, as we had already shopped earlier during the trip. That time could have been better spent exploring Ba Na Hills. 3. **Ocean View Request**: While I did get an ocean-view room in Danang, it was on the 4th floor. I was expecting a higher floor (e.g., 16th) for a better view. 4. **Exit Day Vehicle Issue**: On our last day, I requested an earlier vehicle for shopping before heading to the airport. This was denied by the agent, who suggested booking locally instead. While I managed, this could have been better coordinated to save time. 5. **Limited Trip Planning Support**: The agent often asked us to check with the hotel reception for nearby places to visit. I expected the agent to provide a comprehensive itinerary, detailing must-visit spots, optional activities, and chargeable add-ons to help us make the most of our trip. 6. **Currency Suggestion**: I was advised to bring USD, but in many shopping areas, payments were required in VND. This led to additional currency conversion fees, which could have been avoided with clearer guidance. Overall, it was a wonderful trip, and I appreciate the efforts of Travel Triangle and VietAurora. Addressing the above areas would make the experience even better for future travelers.

Hotels were good but could have been better. Overall very satisfied with the trip and the service of the local travel agent. Tina was exceptionally supportive. Hallong Bay LA Pandora cruise.

Phi phi island tour need to modify with more time on maya bay instead of monkey beach and sea walk was not that much professional

Wonderful experience, great guides and support provided. Only fond memories created, would definitely come back for more international trips. Halong Bay, Hanoi streets.

For the 3rd night stay(At Thekkedy) we were initially told to be given The Patio hotel but changed afterwards to Hotel Hirange Plaza. Patio was way better than Highrange Plaza. The horrible experience we got in our final day stay at Kovalam in Ocean Bay Ayurvedic Ressort. No vehicle parking system was there. No direct road was there. We had to walk from our cab to the hotel for around 200mtr in heavy rain. At wood resort At Munnar was good. Pagoda Ressort at Thekkedy was the best hotel of our stay. And it actually was. The driver was good too.

I booked the travel through Kalpana tours and travels. Abhishek assisted in the best way possible. However we were not guided properly about purchase of sim card and money exchange in Bali. We ended up exchanging money as well as purchasing sim card at Bali airport. It was a little expensive than the city . The first hotel Crystal bay resort was a bad choice. Drainage stink all over the building, the hotel is old . The bathroom had terrible leakage. A plumber came and fixed . Only thing we liked it is that the bathroom was a little spacious and the balcony was there . Second hotel was Hotel Kana Kuta Loved this place . Clean, upto the mark, staff was amazing, swimming pool was clean. Food was good. The driver provided was polite and friendly. However he was a young boy probably new in the field. So any questions asked he would usually say I don't know. Atleast he was honest

I had booked a thailand tour with clipago travels for my parents. The whole team specially Satyaveer,Prashant and Rohit ji made sure my parents didn't face any issue while travelling. They were always reachable, everything was managed perfectly...where ever their were small hiccups they were ready with options and resolved the problems quickly. I would highly recommend clipago travels for international packages. Best memories of the trip for my parents were skywalk bangkok & safari and marine park bangkok. And best hotel would be patong bay hill resort

No proper co ordination from your operator. Worst hotel in kovalam (ocean bay hotel), spoiled whole my experience,dirty rooms, even informing at hotel they didn't cleaned it properly AC was not cooling, nobody was bothered travel agent mentioning it is service of hotel we can't do anything hotel person didn't did anything even after complaining 4-5 times. Munnar and thekkady the property was good with spacious rooms and nice food at houseboat. Candle light dinner, bed decoration, stay at munnar