Split Tour Packages

It was a great experience traveling with Travel Triangle and VietAurora. I would like to split my feedback into two sections: **Good** and **Areas for Improvement**. **Good** 1. **Outstanding Travel Arrangements**: The travel vehicles, guides, locations, and Halong Bay cruise were exceptional. Our stay in Danang was equally remarkable. 2. **Cruise Upgrade**: Our agent upgraded our Halong Bay cruise to a balcony view, which made our experience truly special as we spent quality family time on the water. 3. **Punctual Pickups and Drops**: Every pickup and drop was on time, saving us valuable time to enjoy and explore. 4. **Thoughtful Birthday Surprise**: We visited Vietnam to celebrate our child's birthday, and our agent, Hannah, sent a wonderful cake to mark the occasion. It made us feel incredibly special. 5. **Safety and Care**: Hannah ensured our safety and well-being throughout the trip, from the start until we returned to India. 6. **Excellent Coordination**: The coordination and communication from the agent were seamless, making our trip stress-free and enjoyable. **Areas for Improvement** 1. **Early Check-in Request**: We arrived in Hanoi at 10:00 AM, but the standard check-in time was 2:00 PM. Despite requesting early check-in, it was not arranged. This cost us 4–5 hours, which could have been better utilized. 2. **Ba Na Hills Trip**: On our way to Ba Na Hills, we spent an hour shopping for pearls. This was unnecessary, as we had already shopped earlier during the trip. That time could have been better spent exploring Ba Na Hills. 3. **Ocean View Request**: While I did get an ocean-view room in Danang, it was on the 4th floor. I was expecting a higher floor (e.g., 16th) for a better view. 4. **Exit Day Vehicle Issue**: On our last day, I requested an earlier vehicle for shopping before heading to the airport. This was denied by the agent, who suggested booking locally instead. While I managed, this could have been better coordinated to save time. 5. **Limited Trip Planning Support**: The agent often asked us to check with the hotel reception for nearby places to visit. I expected the agent to provide a comprehensive itinerary, detailing must-visit spots, optional activities, and chargeable add-ons to help us make the most of our trip. 6. **Currency Suggestion**: I was advised to bring USD, but in many shopping areas, payments were required in VND. This led to additional currency conversion fees, which could have been avoided with clearer guidance. Overall, it was a wonderful trip, and I appreciate the efforts of Travel Triangle and VietAurora. Addressing the above areas would make the experience even better for future travelers.

We enjoyed the family trip to Maldives and it was as relaxing as expected. For us the challenge was to keep our child engaged while enjoying the serene beauty of beaches and water villa. OBLU Xperience is such property where you can find the activities for all be it adult or children. The stay at either beach villa or water villa is out of expectations. How can I forgot the lunch date @underwater restaurant at Only BLU underwater restaurant...!!! Thanks to Footprint holiday and Sh. Naushad for suggesting the split of stay and arranging hassle free trip from arrival to departure, giving us the options to select from and suggesting the best option considering the family trip.

We faced below problems 1.Frequent internal Transport arrangements 2. late booking of hotels 3. No English speaking drivers 4. splitting of while group into two during internal transfers 5. Poor floor coordination 6. No immediate response from coordinator 7. Repeated failures in arranging correct vehicles 8. Hotel locations far from main roads leading to more walking distance We could have spent one day more in Bangkok

Firstly, I would like to thank Loveneet from Bookitforgetit, who was amazing at helping us book our dream trip to Maldives at very discounted rates. She was very kind and patient to help us with so many quotes, answer each of my question and following up on me for if I need any help even during my trip. She helped me customize our trip to be a split between a private resort and a public island and we loved it. Definitely rate my travel agent 10/10. For the TravelTriangle platform, I love the idea of the product. But the website and the execution of the whole journey is seriously waste of potential. There are so many things they need to improve - 1. The iOS app is useless beyond just requesting quotes. I cannot see my travel vouchers and the navigation for UI is so hard. 2. Once I have finalized the trip and even made the payment, I still keep seeing other quotes on the iOS app -- they should just remove all of it since it doesn't matter anymore. The website is also not very helpful in hiding those. 3. Being a travel website, I didn't expect to be paying 3% fees on using my travel credit card! It's insane in this age to be asking for such large fees for platform use where my card helps me get better cashback and even travel benefits like trip protection and travel insurance for free. I am going to seriously think twice about using this service just for this reason. On the positives: 1. The operations team was helpful in finding me better travel agent. They did follow up (maybe little too much). 2. Great set of travel partners to get choices of. Once you get the travel partner, The travel agent helped customize every angle of our Maldives trip.

Recently completed my 6 days trip and was extremely satisfied with the way things went throughout the trip. Will definitely recommend TravelTriangle (point of Contact : Sanad) and Direct Link (point of Contact : Arshad) to others. Thanks to Arshad for preparing the itinerary in a relaxed manner, at the same time covering 4 places during the course of the journey. As someone already pointed out the trip between the cities were hectic due to the long journeys by road, but then we were willing to do so and was our choice and so cannot blame the agency/Arshad. Also there was support from Arshad throughout the journey whenever we were in need of help. I would like to give a suggestion to avoid the long and tiring journey by road, i.e., to see the possibilities of splitting the trip and rely on train service for long journeys provided we don't want to visit any other places en-route and multiple cab can be arranged at different places. Finally I want to thank Imthiyas, who guided and accompanied us throughout the trip. He was very calm and well-behaved and his driving was excellent that made the long journeys comfortable. He provided just enough guidance and advice. I had a memorable trip and overall it was excellent.

Excellent and timely help all time round, We missed the first bus but the Staff of Go Asia was too good and made arrangements for a private cab, we had to pay, no doubt, But since we were late at the immigration office the day before, but still the driver was polite and very courteous at Hanoi Airport and took us to the destination Hotel, the market was nearby and we had a good time in Hanoi. But not in HCMC Airport since even though We came out in due course of time the Driver didn't carry a placard, we could not recognize each other and almost 30-40 minutes were wasted , the driver said he forgot in the Vehicle, but after the placard it was smooth sailing and the tour went well without any hitch. The Tour staff was too good and took good care of us and so were the guides in the bus. Explained all the details in very nice fashion. The best was the guide in HCMC on Mekong Delta Bay, the guide was too good and very humorous and had us in splits. We wish them well and Thank them for the courteous service extended to us. Thanks Again.

We took a trip to Europe from shell & Pearl . we took a kind of customized package for our trip. 10 days(central Europe) with group and 6 days(Croatia) only for both of us. Flight books and getting visa is made very easy by the agent Pooja. she coordinated very well with us. I would like to rate the group trip 1/5 (first 10 days) and customized only for us 5/5 (remaining 6 days). there are close to 40-45 members in the group which made our life very difficult. Also request the planners to coordinate trips based on age groups because only 5-6 young people(aged 20-35) and the remaining members(around 40) are aged 55 plus . There is lot of moving pace difference and we could not cover much. All the 10 days we are travelling in the coach and most of the time pass by travelling in coach. They have taken good hotels no doubt in it but they were in the outskirts and not in the city and driver works only 12 hrs a day . So morning you start at 9am you reach the site seeing places around 1pm or 2 pm and by 6 pm you need to start back. So, 6-7 hrs in a day are gone just in coach by travelling . And the site seeing places are shown in a hurry and that too from the outside by the tour guide. At times we left the group and went on our own to explore the places at our own expenses. My suggestion is take hotels in the city and not in the outskirts. Indian food is provided for dinner which was good. Quality of hotels is good but they are far from the city. And also we need to wait very long in the queues. For Eiffel tower entry we waited for 3 ours in the sun which is pathetic instead they should have provided skip line tickets by charging few more euros. No Museums were covered we did not go inside a museum because there is no time and we shown just from outside. 2nd part----- Next 6days in croatia were awesome since we had no non sense groups with us. we covered split,hvar and dubrovnik. We went at our own pace and explored the places and we we given cab and guide only for both of us and we explored the cities very well.

Feedback for the trip: Our honeymoon trip booked via Trips to Nature was one of the worst organized trip in my travel experience and not a good experience for a first time user of travel triangle. Until we booked, the travel agency would call us multiple times a day. Once payment is done, all we received was assurance that everything is set and nothing to worry about. No further information was given until the day before the trip. Following are the issues we faced during our trip: 1. The travel agency had given complete trip organization to another agency/ person and had done no followups regarding status of hotel booking, cab etc. The sub agency contact was given only after trip was started and Trips to Nature were not accepting our calls anymore for any questions and problems. 2. The hotel we asked for during booking was not given for us. We had asked for specific hotel with good view and voucher had different hotel of same chain. When we came to new hotel, we came to know that booking was not done at all. It was for another hotel completely different from what we asked for or what was in voucher. Luckily, the hotel management could accommodate us as it was part of their hotel chain. we had to make request for giving us room with a view 3. 2nd day of our trip, we got a phone call from a person informing us that vehicle would not be provided to us since payment was not done and he could not contact the sub agency contact person. We tried to contact him and after multiple attempts we were able to reach him and inform him of the situation, only after that, we were able to get the vehicle for the day. During this time, Trips to Nature disconnected any calls made by us 4. we had a pending payment amount to be done once trip was started, I had asked explicitly about this and was informed that payment could be done online. However, during 2nd day, I was asked to pay the amount in cash. I had to split the amount and pay part of it to hotel, part of it to person owning the vehicle and part of it for fuel expenses. We ended up searching for ATM to withdraw large amount of cash and making photos of cash payments done and sending to contact person for confirmation 5. We had asked for 4 star hotel at Sikkim just like Darjeeling with a good view of the place. When we reached Gangtok, we were given a standard room with no view and construction happening next to us. The room was also old and smelled of mold. We came to know that room with view was only for deluxe room package which was not booked for us. Only when we informed that we would move out of the hotel unless our rooms were changed, we were given a different room. 6. Due to health issues, we could not go to tsomgo lake and baba mandir and informed car driver of this, car driver informed that he would be available if we are planning for local sight seeing instead of traveling far to the set places. However on the day of the trip, we were not able contact the driver at all. we booked car on our own and explored the place With so many issues, I would definitely not recommend using Trip to Nature for any of my future travels. I am also not sure of using travel triangle for my trip as this was recommended by the website itself. Entire duration of the trip, we could not reach anyone from Trip to Nature for any of our queries. Only thing worked for us is the car driver who picked us up at the airport and dropped us. He was very punctual and drove really well

1. House Boat was not good. 1st day check in and ride start was delayed due to Assure Trips not paid my amount to House boat. Ride started only by 3.45. After many fallow up ride started. Lunch also provided after several time requested. Inorder to avoid this kind of issues we pay the amount first and starting the trip. 2. Cab and driver Mr. Babu was very polite and nice. Entire cab experience is too good. 3. Pagoda Resort stay is good. But again check in date and time was mismatch with my voucher and hotel voucher. 4. Travel agent Mr.Rohit was in connection all the time is Good. But Trip Advisor not respond properly. If any query raise by customers, advisor need to explain clearly. He just says , its not in your itinerary. 5. WE ARE NOT HAVING TRIP FOR FREE. WE PAID MONEY FOR ENTIRE TRIP INCLUDING TRIP ADVISE ALSO. 6. VERY BAD EXPERIENCE IN HOUSE BOAT DUE TO YOUR PAYMENT ISSUE. 7. WE HAVE NOT ENJOYED THE BOAT RIDE UPTO EVENING. 8. I WILL NOT RECOMMEND TRAVEL TRIANGLE TO MY FRIENDS for sure. Related to payment process need transparency between customer and travel agent. I got voucher for boat house but he says payment not received. In hotel they said different check in date. Lot of confusion. Also i need the bill with individual split of up, house boat, cab, hotel stay and travel agent service charges.

It was a nice experience with travel triangle and holiday aces. After putting our requirements we were contacted by Ms. Meenu Goyal, and with her enthusiasm and positive response, she convinced us to end our search at Holiday aces. Mr. Sumeet and team helped us right through the air bookings, travel passes, vouchers for the excursion, hotel, and cab booking. All the arrangements were appropriate and proved to be an asset throughout our tourism. The WhatsApp group which they made including us and specialist of their team was very helpful and most of the time they were prompt to respond. All the hotels were good except for the Paris hotel, which had very small rooms with limited breakfast options. The staff everywhere was very courteous. The only set back was our air tickets handled by the team Holiday aces. The things were delayed and that cost our group a split journey. One group had to spend a day in transit only. Overall we enjoyed our trip thanks to Ms. Meenu, Mr. Sumit and their team. We are looking forward to more trips.