Sapa Tour Packages

our itinerary had to be modified, and we missed the overnight cruise. However, Anne and Emi quickly made alternative arrangements, which we truly appreciated. There were a few follow-ups I had to do regarding our train from Hanoi to Sapa — the one originally promised was changed, but they later corrected it as per my request. The train itself was just okay and not very clean, though the Sapa to Hanoi bus was comfortable. We faced a small challenge at the Hanoi train station while going to Sapa — the driver only dropped us outside, and we struggled to find the right platform. Fortunately, with God’s grace, a kind person at the station helped us, and we managed to catch the train on time. On the first day, one place from the itinerary couldn’t be covered due to weekend roadblocks, which could have been planned better in advance. Also, at a few places, the hotel checkout time was 12 noon, and we had to wait in the lobby for a few hours before the next activity or transfer — this could be improved for better coordination. From the second day onwards, everything went smoothly and was well taken care of. Overall, we really appreciate Anne and Emi’s efforts and support — they made sure we had a pleasant and enjoyable trip to Vietnam.

1 days journey . highly recommended Halong bay, SAPA & DANANG including Hoi An are must visit places in Vietnam

places to see...etc were well researched and then suggested. They were quite flexible and open to customize the package as per my requirements and expectations. The entire trip was very smooth without any hiccups. I sincerely thank Michael and also Harvinder (Travel Triangle) for all the support and guidance. I strongly recommend S-Vietnam for your Vietnam trip. Halong Bay, Sapa and Danang

hardly was communicating with me. Among these 2 Agencies Michael from SVietnam Trips was the only one who was actively in contact with me and I ended up booking my trip with him. My Trip guide Harvinder from Travel Triangle reached out to me only during initial payment. Before and after that no follow up from Travel Triangle. Would like to take few names and express my feedback. Michael from SVietnam Trips: Right from the day tour agencies got allocated, Michael had been in contact with me. No matter how late it may get in the night, he would never forget to respond and tries closing out my queries. As my travel group was big with different age group and difference choice of places, I had to do lot of research on my own to handpick few places which are not in the common itinerary any agencies would provide. Michael was very co-operative and patient while accommodating all my changing needs and itineraries. Wherever he lacked knowledge he tried gathering info and suggested me on my itineraries. He ensured he would be available over the phone throughout my trip and he lived up to this expectation. When we visited Ha Noi, he had come to airport to greet us and also gave me a local SIM newly bought for me free of cost. On the next day as promised, he had visited our hotel and took me to a Currency Exchange place where he had got me very good rates and also helped me in getting Indian Dinner parcel in his own vehicle. On the last day of our Ha Noi stay he had come to a mall where we took a pit stop and helped us with shopping and guiding in the mall. Throughout our trip, every day in the evening he used to check with us on how our trip went and if any help needed. My family and I liked all of these gestures including his personal visit whenever we needed his help and showing that extra care which I hadn’t experienced from any other travel agencies I had traveled before. This is where he went an extra mile to ensure quality service assured by him is provided. Very impressive and would highly recommend him for your Tours. To say a few words about Tour Guides, we were lucky to have got very good tour guides in every place we traveled which I would recommend except for the guide in Ho Chi Minh City. Nak in Cambodia, Thuy in Sapa, Chung in Ha Noi and Linh in Da Nang & Hoi An were very friendly, happy going, informative and approachable. They made us feel very comfortable and ensured we had good time in our tour enjoying every place covered in the itinerary. Special Notes: -> Thuy in Sapa: My aunt and MIL were senior citizens who were finding it difficult to climb the stairs, Thuy took an extra step and special care to assist them everywhere while climbing and walking. My aunt felt blessed to have such a person holding her hands and helping her to walk everywhere slowly at her comfort. When one of us lost our mobile phone in a Cable car, he stood by us and helped co-ordinating with customer service and housekeeping until we got back our phone. -> Chung in Ha Noi: He was always smiling guy. Stayed with my aunt to take care of her and kept addressing her as ‘Mumma’ which made my aunt feel very touchy for his special care & attention. -> Linh in Da Nang & Hoi An: She was very joyful and cheerful. Once when we got late in the night after our day trip, she and her friend helped in booking pickup cab for us and followed up till we reached out hotel. The tour guide named Lucky in Ho Chi Minh City compared to others we felt was okayish. She wasn’t that informative and wasn’t much open to us. Example: In Cu Chi tunnel when we saw other guides stopping in each & every spot explaining for 5-10 min in detail, Lucky was just skipping explanation for those places and was asking us to see and understand the instruction board. We had to ask her on most of those spots which she skipped to specifically share some info as other guides where explaining few details. Overall we weren’t happy with Cu Chi Tunnel tour. Despite this place having a huge historical significance, the guide made it look very basic by giving very limited information. From Travel Triangle, I am not happy at all for their service. Apart from follow up for initial payment, I dint see any effort from them or their Trip guide to enquire whether my trip was started, how my trip was going on and whether my trip ended well or not. Except the system generated formality emails on payment and feedback, no communication from their team. Overall I would say we had a fabulous trip and very good experience with SVietnam Trips. All thanks to Michael for extending his care & support throughout our trip. If I have to take another trip, I would rather go directly to Michael from SVietnam Trips than any other agencies or even Travel Triangle.

se was excellent. Marble Mountain is accessible by LIFT, which facility was not provided by Bamboo Hut. We could not climb the steps because the steps were very high, hence we could not visit Tang Chon Cave. I hope Bamboo Hut will take care of these points for aged tourist.

advice or guide line . So Actually 1 % credit they can take . 2) Vietnam agent : Mine was Michael from S Vietnam Trips . 3) Before Travel :my travel date was 19th nov 2023 but i booked everything 3 months before . Michael helped me of making a perfect itinerary. He suggested every city their pros and cons . I have changed my itnierary almost 20 times . But he was very patient and changed every thing accordingly . 4) Just Before Travel : Michael has every time updated me about all relevant document i needed and reminded me regularly . 5) During travel : i have started my journey from Hanoi . He came to meet me personally at hotel . That was very nice . Given me all information i needed like where to get sim , How to get rate in currency exchange ETC. HE was very friendly . 6) when i was coming back from SAPA my flight almost missed . But he was very quick in making next flight booking in same airlines and that was NO EXTRA COST . I was impressed. Last but not least he was always their to guide you . he will reply to all your whatsapp message ASAP. that had given very confidence . for that Michael need 5 STAR . Thanks for making our trip suspenseful and hassle free .

with arrangements of vegeration food on the trip. HANSIPAN in Sapa, Cruise stay, Ninh Binh , shopping in Hanoi Night market, local food and cafe are some of the best memories.

ments. 3) All the airport pickup/drop off was on time with spacious car. Drivers were always present at gate holding names. 4) all day tour service agency was very good, pickup was on time from hotel for day tour. 5) All guides were English speaking, friendly, gentle, punctual. 6) Day tour lunch was very good with many varieties. 7) Good 3 star hotels with great English buffet breakfast. 8) Domestic flights booked by agent, timing was alligned with day sightseeing timing. 9) everything was on time hassle free. Without any worries. cons: 1)Back seat in limousine bus for long journey like Hanoi-> Sapa is not preferable. 2) if one day trip starts very early morning, then that day breakfast from hotel should be allowed to pack. 3) For 3 persons family, extra bed should be properly arranged, with strong bed. Which was proper except one day. It was a memorable trip for us. We enjoyed a lot and spend a happy time in Vietnam.

super smooth. They even took care of our visa in such short time. We were assigned Mrs Tina locality of Vietnam who helped us plan our vacation. It was effortless- she paid attention to all our requests and made things happen as we wished. She was available on what’s app and cleared our queries promptly. She and her husband they even met us at Hanoi on our arrival day and took us to the railway station as we had a train to Sapa overnight. That was a sweet gesture. There were some small issues regarding check in at Sapa, but she resolved it quickly. When we couldn’t communicate with the locals, we would call her and take her help. Overall it was a good experience and had a great vacation.