Mumbai Diwali Tour Package 4 Days & 3 Nights

erfectly. Right from hotel bookings to sightseeing suggestions, everything was handled with care and professionalism. They stayed in touch throughout to ensure everything was going well, which made us feel truly looked after. Our driver, Sachin Dongre, was polite, punctual, and made the long drives feel comfortable and relaxed. He was familiar with the routes and local spots, making sure we made the most of our time without ever feeling rushed. Highly recommend TravelOnEase for anyone looking for a hassle-free, personalized travel experience. Thank you for making our trip so memorable! ~Sanchita Soumya

t as the booking amount. The remaining 70% would be paid on arrival during the trip, in daily installments I made the initial payment of 30% immediately and confirmed the trip based on the above discussion. However, post-booking, the agreed terms were not honored. On 19th June, I unexpectedly received a message from Travel on Ease agent stating that another 40% payment must be made before receiving the booking confirmation vouchers. This was contrary to the initial understanding and raised serious concerns about the reliability of commitments made during booking. Issue 2: Delayed Response and Poor Coordination Between 8th June and 19th June, I followed up multiple times requesting hotel booking confirmations. Despite repeated calls and messages, there were significant delays in communication. On some occasions, calls went unanswered. Eventually, I was told that if I didn’t pay an additional 40% urgently, the hotels mentioned earlier might not be available, and changes could occur without my consent. When I escalated this to Vanshika (Travel Triangle representative), she assured me she would get back to me after discussing it—but I never received a call back. Later, Travel Triangle Advisor contacted me, and I explained the entire situation. Unfortunately, he clearly mentioned that he could not do anything and that I had to follow the agent’s instructions and make payment—despite the earlier commitments made by Travel on Ease agent Issue 3: Lack of Support from Travel Triangle When I raised the matter to Travel On Ease Manager via email, he at least offered a compromise—suggesting that I could pay 20% instead of 40%. Based on his assurance, I paid 20%, taking my total paid amount to i.e., 50% of the trip cost. While I eventually received the vouchers and proceeded with the trip, this entire situation was stressful, unprofessional, and did not reflect the customer-first approach I expected from a platform like Travel Triangle. Key Concerns: Agent Commitment Breach: Travel on Ease agent changed terms after the booking, causing confusion and lack of trust. Pressure Tactics: I was pressurized to make additional payments under the threat of hotel changes or non-confirmation. Inconsistent Communication: Delayed responses, unreturned calls, and mismanagement were recurring issues. Travel Triangle’s Role: Instead of supporting the customer, the Travel Triangle representatives seemed to side with the agent, leaving me with no practical recourse. Final Thoughts: Despite these booking issues, the trip itself went smoothly and was a good experience. However, the booking journey was stressful and could easily discourage customers from trusting Travel Triangle in the future. I am sharing this feedback not just to report an incident but with the hope that: Travel Triangle reviews its agent practices and accountability, Ensures clear and documented communication about payment terms, and Offers more proactive support to customers in case of disputes or miscommunication. I may be just one customer, but I chose Travel Triangle based on its reputation. I hope my experience leads to better practices and safeguards for future customers. Thank you for taking the time to read this. I remain hopeful that such issues can be minimized going forward.

ything from pickup to sightseeing was comfortable. But the driver was not very familiar with the location. Everytime we asked something he had to google and find it. He is not very comfortable with Hindi as well. He knew Marathi well. Complementary Breakfast at Hotel Mahabaleshwar Fragrance was very average. Because it is free they did not even care to provide a side dish for rava kichdi. We had a power cut for more than 2 hours and no generator was there. Once we reached we had a leak of AC water but they fixed it very soon. Overall it was great trip and we have a wonderful memory about the same for the rest of our lives. Thank you Trip Squaree and Travel triangle for arranging a good trip within our budget.

nks to Travel Triangle. It's my second trip with you. Both were very good. My Daughter's Birthday near the pool

fee details in last moment and also payment gateway charges this will irritate or make the customer loose interest on the trip There was slot of miscommunication between travels guy and travel triangle SPOc and driver regarding the payments Travel triangle has to be Flexible as per customer Demands The Blue moon hotel in Mumbai has no outside ventilation which we felt like As if we are packed up and even we mentioned as 2+1kid the travel guy has booked cot for two people which we have slept Congustedly for a night

in the first hand. Other than that everything was excellent.

ence amount paid by me and it was refunded by agent afterwards. The third hotel 'Treebo Hillway inn' worst in condition. Location is very poor. Too small a room and bathroom exactly opposite to bed and we were unable to close the door as it was swollen. No curtain is provided. We were not given option for choosing from other rooms. But the dood was very good in this hotel. Sightseeing was good in Mahabaleshwar. Driver was very good and cooperative. Mahabaleshwar sightseeing at all points. Especially we felt very happy to see waterfalls and lion's point and Elephant point. Finally we have ended with great plateau land Panchgani. It was superb and awesome.

posed to 12.00 pm. So whole half a day trip planned was cancelled due to the hotel check in. And the hotel breakfast not available as per booking which is different from the booking. But driver was too good and friendly to manage with cover most of the places but still few's are missed out as per the booking. Overall enjoyed and OK. Thanks

trip.